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Admirals Club / Lounges: Openings, Closures, etc. 2021-2022

Old Jun 1, 2020, 4:17 pm
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Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)

Link to AA lounge changes and updates page

As of May 7, 2021:

An update on our lounges

Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.

We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.

You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.

Reopened clubs

  • Atlanta (ATL)
  • Austin (AUS) – Gate 22
  • Boston (BOS) – Terminal B
  • Charlotte (CLT) – Concourses B and C
  • Chicago O'Hare (ORD) – Concourse H/K; Concourse G (re-opened August 2021); and Concourse L (re-opened July 2021)
  • Dallas / Fort Worth (DFW) – Terminals A, B, C, D, and E
  • Denver (DEN) – Concourse A
  • Houston Intercontinental (IAH) – Terminal A
  • Los Angeles (LAX) – Terminal 4, Terminal 5 and Eagle Regional Terminal
  • Mexico City / CDMX (MEX)
  • Miami (MIA) – Gates D15, D30
  • Nashville (BNA) – Concourse C
  • New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)
  • New York LaGuardia (LGA) – Concourse D
  • Orange County (SNA) – Gate 8
  • Orlando (MCO) – Gate 55
  • Paris, France (CDG)
  • Philadelphia (PHL) – Terminals B/C
  • Phoenix (PHX) – Gate A7 and B5
  • Raleigh / Durham (RDU) – Terminal 2
  • San Francisco (SFO) – Terminal 1
  • São Paulo (GRU)
  • St. Louis (STL) – Concourse C (Only open Monday - Friday 5am-6:30pm)
  • Tampa (TPA) – Gate 85
  • Washington Reagan (DCA) – Terminal B & C
  • Buenos Aires (EZE) - In front of Gate 8 - Terminal A
Hours will vary by location, and we may limit the capacity and offerings due to CDC guidelines or local orders or restrictions.

Clubs reopening as service centers

These locations are open as service centers and are available to offer travel assistance:
  • Pittsburgh (PIT) – Main Lobby
Hours vary by location and services like food and drinks, restrooms and shower facilities are temporarily discontinued.

Seating in these clubs is also not available at this time.

Temporarily closed Admirals Clubs

  • Honolulu (HNL)
  • London Heathrow (LHR)
  • Miami (MIA) – Gates E
  • Newark (EWR)
  • Philadelphia (PHL) – Terminal A and F
  • Phoenix (PHX) – Gate A19
  • Rio de Janeiro, Brazil (GIG)
  • Toronto, Canada (YYZ)
Flagship® Lounge and Flagship® First DiningExpandFlagship® Lounges at these airports are temporarily closed. Flagship® Lounge eligible customers are welcome to use the nearby Admirals Club® in each location when it reopens on June 22.
  • Chicago (ORD)
  • Dallas / Fort Worth (DFW)
  • London Heathrow (LHR) – International First Class Lounge
  • Los Angeles (LAX)
  • Miami (MIA)
  • New York Kennedy (JFK)
Flagship® First Dining at these airports are temporarily closed:
  • DFW
  • LAX
  • MIA
  • JFK
Arrivals Lounge – London (LHR)ExpandThe Arrivals lounge is temporarily closed.


The official notification from AA on 4 Jun 2020 (link):

“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.

The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.

As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.

Food and drink service

As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
  • Complimentary pre-packaged snacks
  • Disposable, single-use glassware
  • Full-service bar
  • Touchless menus with signage and QR codes. Physical menus will be available upon request.
  • Self-serve areas will remain closed for now.

.The following safety actions have been taken.
  • Plexiglass shields at reception and service desks.
  • Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
  • Hand sanitizer stations for customers.
  • Signage and floor decals to remind customers to practice social distancing.
American will continue to adhere to CDC guidelines, use enhanced cleaning measures and provide limited food and beverage offerings to help ensure the well-being of customers and team members.”

Link to archived 2020 posts from this thread.


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Admirals Club / Lounges: Openings, Closures, etc. 2021-2022

Old Feb 21, 2021, 2:16 pm
  #61  
 
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Originally Posted by Eastbay1K
It seems to be co-branded, and I believe (but not 100% sure) that at least one of the agents at the counter is an AA agent.

I like this lounge, and wish it would reopen, like weeks ago.
Yep. The AAngels at the front desk are/were AA staff. The fact that this lounge isn't open is even more of a bummer since UA has re-opened their club in HNL.
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Old Feb 22, 2021, 8:26 am
  #62  
 
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Originally Posted by platbrownguy
I haven't seen anything, but I wouldn't be shocked if it's not ready to open when the new terminal opens in April. Every time I fly out of DCA, the new terminal looks better and better -- jetbridges are now attached and it looks pretty much complete on the outside. Unrelated (and relatively trivial), there are new overhead signs in the ticketing hall (the ones that have arrows pointing you to the escalators, etc.), and they are now in a much more visually appealing font than the DCA standard font. This feels like a new change in the last week or so.
Saw my trainer this weekend who is transitioning into a career as an electrician. He's been working on Project Journey and said that his firm just bidded for the AA contract to build out the AC. So I think you are right - the club won't be ready when it soft opens in April. That said, you wouldn't think it would take too long to build out. I wonder if the authority is fronting the cash for build out.

I do think AA will keep all three lounges for now, but when a refresh is due in B/C they will close that. The Alaska (and maybe jetBlue) partnership may marignally increase traffic once National Hall is sterile.
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Old Feb 22, 2021, 4:28 pm
  #63  
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I flew into Tampa last weekend. The app said the TPA AC was only operating as a service center but I decided to take a chance and I was happy to find it open





What a lovely Club. Friendly agents too, a local beer on tap (Cigar City Jai Lai) and even jelly beans.
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Old Feb 22, 2021, 5:15 pm
  #64  
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Originally Posted by MiamiAirport Formerly NY George
Stopped by the ATL AC last week. The staff (as well as I) have no idea of why this club is not reopen to guests. The staff said they have no shortage of members coming into to see if the club is open. Furthermore, they've now been told there's no definitive date for re-opening. They understandably complained of boredom and not have passenger interaction.

To their great credit they have coffee to go. Also, after I left the club one of the front desk members sought me out in the terminal. She put me on an earlier flight leaving for CLT in about 10 minutes that had open seats in F.
Hmm... might be worth popping in for coffee then!

Seriously, this AC has been shut off long enough. It's my home airport and I'm kinda peeved paying for AC membership when it's unavailable on 50% (or more) of my flights.
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Old Feb 22, 2021, 6:51 pm
  #65  
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Originally Posted by MiamiAirport Formerly NY George
Stopped by the ATL AC last week. The staff (as well as I) have no idea of why this club is not reopen to guests. The staff said they have no shortage of members coming into to see if the club is open. Furthermore, they've now been told there's no definitive date for re-opening. They understandably complained of boredom and not have passenger interaction.

To their great credit they have coffee to go. Also, after I left the club one of the front desk members sought me out in the terminal. She put me on an earlier flight leaving for CLT in about 10 minutes that had open seats in F.
Originally Posted by born sleepy
Hmm... might be worth popping in for coffee then!

Seriously, this AC has been shut off long enough. It's my home airport and I'm kinda peeved paying for AC membership when it's unavailable on 50% (or more) of my flights.
That's really disappointing. They quoted March as a reopening date to me back in early January. I've been getting swipes every time I've gone through ATL and it's sad to hear it's not doing much good.
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Old Feb 23, 2021, 3:04 am
  #66  
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TPA (and RDU) opened back in November. Right now ATL and PIT are just service center while EWR and STL are totally closed. Others can report but if UA has been able to open clubs at EWR I don't understand AA being closed. Or closed to members for the other 3 airports. Even like IAH if it's limited hours and no weekend hours.

Some airports like ORD, MIA and LAX do not have all clubs open which makes sense.
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Old Feb 23, 2021, 8:19 am
  #67  
 
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Originally Posted by MiamiAirport Formerly NY George
TPA (and RDU) opened back in November. Right now ATL and PIT are just service center while EWR and STL are totally closed. Others can report but if UA has been able to open clubs at EWR I don't understand AA being closed. Or closed to members for the other 3 airports. Even like IAH if it's limited hours and no weekend hours.

Some airports like ORD, MIA and LAX do not have all clubs open which makes sense.
Isn't this mostly a HUB issue?

EWR/IAH are UA hubs. UA clubs open.
ORD/MIA/LAX are AA hubs. AA clubs open.
ATL is DL hub. DL club open.

Others on a case-by-case basis.
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Old Feb 23, 2021, 8:43 am
  #68  
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Originally Posted by Global321
Isn't this mostly a HUB issue?

EWR/IAH are UA hubs. UA clubs open.
ORD/MIA/LAX are AA hubs. AA clubs open.
ATL is DL hub. DL club open.

Others on a case-by-case basis.
Not really when you consider all the other non hub clubs-TPA, MCO, DEN, AUS, IAH, etc. are open. DL's SC are open in AA hubs.
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Old Feb 23, 2021, 2:27 pm
  #69  
 
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Visited LAX this morning. Have not been in since they resumed in-club seating following the brief take-away operation.

Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.

Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
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Old Feb 23, 2021, 3:05 pm
  #70  
 
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Originally Posted by NYC Flyer
Visited LAX this morning. Have not been in since they resumed in-club seating following the brief take-away operation.

Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.

Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
pAAthetic. If they are offering food for sale, then there is no excuse to at least offer what other Admiral's Clubs in the system are offering. Hope you sent in a complaint.
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Old Feb 23, 2021, 8:47 pm
  #71  
 
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Originally Posted by NYC Flyer
Visited LAX this morning. Have not been in since they resumed in-club seating following the brief take-away operation.

Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.

Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
I was in the LAX AC this morning as well for a brief period of time and this is what was offered...




...pAAthetic indeed when the competition at LAX (Centurion Lounge, Alaska Lounge, UA Club) all provide more substantive offerings.
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Old Mar 8, 2021, 6:51 pm
  #72  
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As of this week both CLT ACs close at 10:15 PM. Until last week they were only open until 9 PM but with the return of AA's late CLT bank of flights the lounges are open later.

Also they have jelly beans which makes me very happy.
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Old Mar 8, 2021, 6:55 pm
  #73  
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DEN is sort of open... as long as you're not departing after 5pm.


Last edited by SFO777; Mar 13, 2021 at 8:40 am
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Old Mar 9, 2021, 5:32 am
  #74  
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Originally Posted by SFO777
DEN is sort of open... as long as you're not departing after 4pm.

At least DEN is open on the weekends. IAH has similar weekly hours (although I think the latest outbound flight is around 6PM) but is closed on Saturday and Sunday.
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Old Mar 9, 2021, 7:00 am
  #75  
 
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Originally Posted by MiamiAirport Formerly NY George
At least DEN is open on the weekends. IAH has similar weekly hours (although I think the latest outbound flight is around 6PM) but is closed on Saturday and Sunday.
I guess that is one good thing about having a joint lounge with BA.
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