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Admirals Club / Lounges: Openings, Closures, etc. 2021-2022

Old Jun 1, 2020, 4:17 pm
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Last edit by: AAway
Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)

Link to AA lounge changes and updates page

As of May 7, 2021:

An update on our lounges

Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.

We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.

You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.

Reopened clubs

  • Atlanta (ATL)
  • Austin (AUS) – Gate 22
  • Boston (BOS) – Terminal B
  • Charlotte (CLT) – Concourses B and C
  • Chicago O'Hare (ORD) – Concourse H/K; Concourse G (re-opened August 2021); and Concourse L (re-opened July 2021)
  • Dallas / Fort Worth (DFW) – Terminals A, B, C, D, and E
  • Denver (DEN) – Concourse A
  • Houston Intercontinental (IAH) – Terminal A
  • Los Angeles (LAX) – Terminal 4, Terminal 5 and Eagle Regional Terminal
  • Mexico City / CDMX (MEX)
  • Miami (MIA) – Gates D15, D30
  • Nashville (BNA) – Concourse C
  • New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)
  • New York LaGuardia (LGA) – Concourse D
  • Orange County (SNA) – Gate 8
  • Orlando (MCO) – Gate 55
  • Paris, France (CDG)
  • Philadelphia (PHL) – Terminals B/C
  • Phoenix (PHX) – Gate A7 and B5
  • Raleigh / Durham (RDU) – Terminal 2
  • San Francisco (SFO) – Terminal 1
  • São Paulo (GRU)
  • St. Louis (STL) – Concourse C (Only open Monday - Friday 5am-6:30pm)
  • Tampa (TPA) – Gate 85
  • Washington Reagan (DCA) – Terminal B & C
  • Buenos Aires (EZE) - In front of Gate 8 - Terminal A
Hours will vary by location, and we may limit the capacity and offerings due to CDC guidelines or local orders or restrictions.

Clubs reopening as service centers

These locations are open as service centers and are available to offer travel assistance:
  • Pittsburgh (PIT) – Main Lobby
Hours vary by location and services like food and drinks, restrooms and shower facilities are temporarily discontinued.

Seating in these clubs is also not available at this time.

Temporarily closed Admirals Clubs

  • Honolulu (HNL)
  • London Heathrow (LHR)
  • Miami (MIA) – Gates E
  • Newark (EWR)
  • Philadelphia (PHL) – Terminal A and F
  • Phoenix (PHX) – Gate A19
  • Rio de Janeiro, Brazil (GIG)
  • Toronto, Canada (YYZ)
Flagship® Lounge and Flagship® First DiningExpandFlagship® Lounges at these airports are temporarily closed. Flagship® Lounge eligible customers are welcome to use the nearby Admirals Club® in each location when it reopens on June 22.
  • Chicago (ORD)
  • Dallas / Fort Worth (DFW)
  • London Heathrow (LHR) – International First Class Lounge
  • Los Angeles (LAX)
  • Miami (MIA)
  • New York Kennedy (JFK)
Flagship® First Dining at these airports are temporarily closed:
  • DFW
  • LAX
  • MIA
  • JFK
Arrivals Lounge – London (LHR)ExpandThe Arrivals lounge is temporarily closed.


The official notification from AA on 4 Jun 2020 (link):

“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.

The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.

As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.

Food and drink service

As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
  • Complimentary pre-packaged snacks
  • Disposable, single-use glassware
  • Full-service bar
  • Touchless menus with signage and QR codes. Physical menus will be available upon request.
  • Self-serve areas will remain closed for now.

.The following safety actions have been taken.
  • Plexiglass shields at reception and service desks.
  • Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
  • Hand sanitizer stations for customers.
  • Signage and floor decals to remind customers to practice social distancing.
American will continue to adhere to CDC guidelines, use enhanced cleaning measures and provide limited food and beverage offerings to help ensure the well-being of customers and team members.”

Link to archived 2020 posts from this thread.


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Admirals Club / Lounges: Openings, Closures, etc. 2021-2022

Old Apr 21, 2021, 8:11 pm
  #151  
 
Join Date: Jan 2017
Location: NYC
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,091
Originally Posted by ChurnieEls
Different flavor of the same $hite in my humble opinion.

However, AA gets you reciprocal access to AS Clubs if memory serves me correctly, which tend to a slight step up on AC/UCs.
It does, but if you don't touch SEA/PDX/ANC on AA I don't see it being that big of a deciding factor. As those are the only cities with lounge gaps.
safari ari is online now  
Old Apr 22, 2021, 3:59 am
  #152  
 
Join Date: Feb 2003
Posts: 4,125
Originally Posted by GlobalMatt
At least as of late last week, and per my interactions on FT, there are no lounges currently open at HNL.
Originally Posted by platbrownguy
The HA lounge is open, but it's not anywhere you'd want to spend much time.
UA & DL lounges are both open at HNL also.
HeadInTheClouds is offline  
Old Apr 22, 2021, 8:32 am
  #153  
 
Join Date: Aug 2007
Location: NYC
Programs: AA EXP/OWE, Marriott Ambassador
Posts: 880
Originally Posted by HeadInTheClouds
UA & DL lounges are both open at HNL also.
Thanks for that update. Looks like the wife and I will plan to arrive at HNL an hour before our flight back to NYC.

I guess I'm not surprised that the AC/Sakura is still closed. How AAnnoying.
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Old Apr 22, 2021, 9:12 am
  #154  
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Originally Posted by ChurnieEls
Different flavor of the same $hite in my humble opinion.
It would be hard to sum it up any better than this. If it weren't for the decor and branding on the napkins, you'd never know which one you were in.
cmd320 is offline  
Old Apr 22, 2021, 11:58 am
  #155  
 
Join Date: Sep 2019
Posts: 147
Originally Posted by cmd320
It would be hard to sum it up any better than this. If it weren't for the decor and branding on the napkins, you'd never know which one you were in.
So it comes down what color napkin (blue/yellow vs blue/red ) I want my $hite on . Thank you
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Old Apr 22, 2021, 3:36 pm
  #156  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 968
Do AC's offer anything special or extra food items currently for flagship pax? Kind of like what UA and DL do for polaris and DL one, respectively. Thanks
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Old Apr 22, 2021, 3:54 pm
  #157  
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Originally Posted by flyingrohit
Do AC's offer anything special or extra food items currently for flagship pax? Kind of like what UA and DL do for polaris and DL one, respectively. Thanks
Not a thing. Not even premium drink chits.
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Old Apr 22, 2021, 8:56 pm
  #158  
HNL
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April 22, 2021
AA has 8 flights departing SFO after the AC closes at 15:30, including the 3-class Flagship service to JFK.
DL has 8 flights departing SFO after 15:30 when AA chooses to close their lounge. The DL SkyClub remains open until 11:30 PM.

AA is operating more seats out of HNL than pre-pandemic times. Passenger volume will increase in the coming weeks with upgauges to aircraft and the new CLT flight. Yet the AC remains closed. Yes this is a joint lounge with JL, but it is advertised as an AC and membership dues were happily collected based on an advertised network of available lounges that are not available.

Perhaps AA/JL should rethink the model and transform this into a oneworld lounge and get QF (when they fly again) and AS in the mix. At a minimum the AS Lounge members access can spread the costs and make up for some volume that JL delivered and can further justify re-opening the lounge in advance of JL restoring flights.
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Old Apr 22, 2021, 9:12 pm
  #159  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
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Posts: 968
Originally Posted by cmd320
Not a thing. Not even premium drink chits.
That's just fantastic. And here I was thinking work is sending me on AA for once instead of UA, maybe they'll do a better job. Oh well . What are the food options like in the AC these days? I'll probably be at the lax one by 11 pm or so.
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Old Apr 22, 2021, 9:47 pm
  #160  
HNL
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Originally Posted by flyingrohit
That's just fantastic. And here I was thinking work is sending me on AA for once instead of UA, maybe they'll do a better job. Oh well . What are the food options like in the AC these days? I'll probably be at the lax one by 11 pm or so.
Carrots, Hummus, Corn Salad, Green Salad, Cheese & Grapes, bread/crackers, cookies, and Rice Krispy Treats.
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Old Apr 22, 2021, 9:51 pm
  #161  
 
Join Date: Sep 2019
Posts: 147
Originally Posted by HNL
Carrots, Hummus, Corn Salad, Green Salad, Cheese & Grapes, bread/crackers, cookies, and Rice Krispy Treats.
😋That sounds better than a vending machine breakfast burrito at UC !
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Old Apr 23, 2021, 4:17 am
  #162  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
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Posts: 968
Originally Posted by Jprod
😋That sounds better than a vending machine breakfast burrito at UC !
how could you say something so........so very true!
Originally Posted by HNL
Carrots, Hummus, Corn Salad, Green Salad, Cheese & Grapes, bread/crackers, cookies, and Rice Krispy Treats.
bon appetite to that . thanks!
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Old Apr 23, 2021, 8:16 am
  #163  
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Originally Posted by flyingrohit
I'll probably be at the lax one by 11 pm or so.
this might be your first problem. I don't think any AC is open past 9 these days.
enviroian is online now  
Old Apr 23, 2021, 11:09 am
  #164  
 
Join Date: Jun 2010
Location: DCA and STL
Programs: AA Concierge Key, Marriott Lifetime Titanium, National Car Executive Elite
Posts: 524
Originally Posted by houstr8male
Any news or rumors about the STL club reopening. Website still shows it closed, not even a service center. I looked at flightstats and only count about 15 AA departures per day. I'll guess it was double that pre covid. However AA has said their entire fleet will be in use next month.
My understanding is that the club is slated to reopen in the May June time frame. There is a logistical problem in that all but one of the pre-pandemic staff have taken retirement. The remaining staffer (I don't remember her name) is now doing other customer service functions now, but says she will go back into a club with all new staff. I will miss the great people that have staffed the club in the past. Some of them, like Harlan, went back to the days when it was the TWA Ambassador Club. Although the club was downsized after the post tornado rebuild a few years ago, it still deserves the "Iconic" label.
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Old Apr 23, 2021, 12:50 pm
  #165  
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Join Date: May 2019
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Originally Posted by flyingrohit
Do AC's offer anything special or extra food items currently for flagship pax? Kind of like what UA and DL do for polaris and DL one, respectively. Thanks
what does DL do for their DL ONE passengers
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