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Admirals Club / Lounges: Openings, Closures, etc. 2021-2022

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Old Jun 1, 2020, 4:17 pm
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Last edit by: AAway
Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)

Link to AA lounge changes and updates page

As of May 7, 2021:

An update on our lounges

Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.

We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.

You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.

Reopened clubs

  • Atlanta (ATL)
  • Austin (AUS) – Gate 22
  • Boston (BOS) – Terminal B
  • Charlotte (CLT) – Concourses B and C
  • Chicago O'Hare (ORD) – Concourse H/K; Concourse G (re-opened August 2021); and Concourse L (re-opened July 2021)
  • Dallas / Fort Worth (DFW) – Terminals A, B, C, D, and E
  • Denver (DEN) – Concourse A
  • Houston Intercontinental (IAH) – Terminal A
  • Los Angeles (LAX) – Terminal 4, Terminal 5 and Eagle Regional Terminal
  • Mexico City / CDMX (MEX)
  • Miami (MIA) – Gates D15, D30
  • Nashville (BNA) – Concourse C
  • New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)
  • New York LaGuardia (LGA) – Concourse D
  • Orange County (SNA) – Gate 8
  • Orlando (MCO) – Gate 55
  • Paris, France (CDG)
  • Philadelphia (PHL) – Terminals B/C
  • Phoenix (PHX) – Gate A7 and B5
  • Raleigh / Durham (RDU) – Terminal 2
  • San Francisco (SFO) – Terminal 1
  • São Paulo (GRU)
  • St. Louis (STL) – Concourse C (Only open Monday - Friday 5am-6:30pm)
  • Tampa (TPA) – Gate 85
  • Washington Reagan (DCA) – Terminal B & C
  • Buenos Aires (EZE) - In front of Gate 8 - Terminal A
Hours will vary by location, and we may limit the capacity and offerings due to CDC guidelines or local orders or restrictions.

Clubs reopening as service centers

These locations are open as service centers and are available to offer travel assistance:
  • Pittsburgh (PIT) – Main Lobby
Hours vary by location and services like food and drinks, restrooms and shower facilities are temporarily discontinued.

Seating in these clubs is also not available at this time.

Temporarily closed Admirals Clubs

  • Honolulu (HNL)
  • London Heathrow (LHR)
  • Miami (MIA) – Gates E
  • Newark (EWR)
  • Philadelphia (PHL) – Terminal A and F
  • Phoenix (PHX) – Gate A19
  • Rio de Janeiro, Brazil (GIG)
  • Toronto, Canada (YYZ)
Flagship® Lounge and Flagship® First DiningExpandFlagship® Lounges at these airports are temporarily closed. Flagship® Lounge eligible customers are welcome to use the nearby Admirals Club® in each location when it reopens on June 22.
  • Chicago (ORD)
  • Dallas / Fort Worth (DFW)
  • London Heathrow (LHR) – International First Class Lounge
  • Los Angeles (LAX)
  • Miami (MIA)
  • New York Kennedy (JFK)
Flagship® First Dining at these airports are temporarily closed:
  • DFW
  • LAX
  • MIA
  • JFK
Arrivals Lounge – London (LHR)ExpandThe Arrivals lounge is temporarily closed.


The official notification from AA on 4 Jun 2020 (link):

“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.

The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.

As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.

Food and drink service

As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
  • Complimentary pre-packaged snacks
  • Disposable, single-use glassware
  • Full-service bar
  • Touchless menus with signage and QR codes. Physical menus will be available upon request.
  • Self-serve areas will remain closed for now.

.The following safety actions have been taken.
  • Plexiglass shields at reception and service desks.
  • Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
  • Hand sanitizer stations for customers.
  • Signage and floor decals to remind customers to practice social distancing.
American will continue to adhere to CDC guidelines, use enhanced cleaning measures and provide limited food and beverage offerings to help ensure the well-being of customers and team members.”

Link to archived 2020 posts from this thread.


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Admirals Club / Lounges: Openings, Closures, etc. 2021-2022

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Old Apr 29, 2021, 9:23 am
  #196  
 
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,958
Originally Posted by AAExecPlatFlier
I remember hearing that the HBL lounge was not going to return — at least with any AA personnel. As you know HNL is technically JAL so I would expect that if it did reopen to AA fliers, it would be under JALs timetable.
The lounge appears to be open for JAL customers, with the caveat: Lounge operation may suddenly vary by local situation

JAL lounge updates
NYC Flyer is offline  
Old Apr 29, 2021, 9:52 am
  #197  
 
Join Date: Jun 2002
Posts: 552
Originally Posted by SkyTeam777
This is terrible news. They were incredible staff, often emailing eligible pax pre-flight encouraging them to stop in for a visit. I loved this lounge for the self-served and upgraded offerings. If this lounge does not reopen to pax this summer, AA will be the worst of the three majors because they wont have a lounge option at all. Cant even buy a day pass to enter the other carriers without a boarding pass.
The staff there was great. What a shame.

I maintained my admiral's club membership in part to retain access to that lounge when flying in HA metal. When AA changed its policy to allow lounge access only when booked on a Oneworld carrier (or an AA marketed HA codeshare), I dropped my club membership. The employees at the lounge in HNL were worried others would do the same.
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Old Apr 29, 2021, 11:00 am
  #198  
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Originally Posted by NYC Flyer
The lounge appears to be open for JAL customers, with the caveat: Lounge operation may suddenly vary by local situation

JAL lounge updates
Wow, didn't realize JAL was flying to HNL now?? I wonder what happens if AA pax try to use the lounge?
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Old Apr 29, 2021, 12:18 pm
  #199  
 
Join Date: Dec 1999
Location: NYC/PHX
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Originally Posted by SkyTeam777
Wow, didn't realize JAL was flying to HNL now?? I wonder what happens if AA pax try to use the lounge?
Looks like 5x week at the moment. I presume AA customers would politely be told to take a hike. However, the JL update was just posted yesterday, so perhaps AA is preparing to staff the club or at least transition it to an Admirals Club partner lounge soon. They certainly have the lift to warrant it.
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Old Apr 29, 2021, 2:06 pm
  #200  
 
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Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Originally Posted by NYC Flyer
Looks like 5x week at the moment. I presume AA customers would politely be told to take a hike. However, the JL update was just posted yesterday, so perhaps AA is preparing to staff the club or at least transition it to an Admirals Club partner lounge soon. They certainly have the lift to warrant it.
From https://www.aa.com/i18n/travelInform...ub.jspHonolulu, Hawaii (HNL)

Special notice

This club is temporarily closed.
_______________________________
I suspect they will reopen/rejoin JL to co-run the club at some point given the volume of pax traffic.
teemuflyer is offline  
Old Apr 29, 2021, 2:28 pm
  #201  
 
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
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Originally Posted by teemuflyer
From https://www.aa.com/i18n/travelInform...ub.jspHonolulu, Hawaii (HNL)

Special notice

This club is temporarily closed.
_______________________________
I suspect they will reopen/rejoin JL to co-run the club at some point given the volume of pax traffic.
Yes, and perhaps soon, given the information on the JL website that was referenced.
NYC Flyer is offline  
Old Apr 30, 2021, 10:02 am
  #202  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Originally Posted by teemuflyer
From https://www.aa.com/i18n/travelInform...ub.jspHonolulu, Hawaii (HNL)

Special notice

This club is temporarily closed.
_______________________________
I suspect they will reopen/rejoin JL to co-run the club at some point given the volume of pax traffic.
It has since been updated:
This page must have taken flight
TWA884 is offline  
Old Apr 30, 2021, 10:13 am
  #203  
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Currently at DFW A club. Self serve soup is back. Unfortunately it was almost cold so one taste and in the trash it went
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Old Apr 30, 2021, 10:59 am
  #204  
 
Join Date: Dec 2018
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Posts: 1,485
I'll check it out on Friday when I land in HNL, see if its available to Admirals Club members.
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Old Apr 30, 2021, 11:26 am
  #205  
 
Join Date: Dec 1999
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Originally Posted by TWA884
It has since been updated
Unfortunately club is still as temporarily closed on the locations drop down menu on aa.com. Given that JL has restaffed the club, one has to think AA is making plans to permit entry by AC customers soon (even if it's not going to be staffed by AA yet/ever). They are only serving snacks and soft drinks anyway right now.
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Old Apr 30, 2021, 3:17 pm
  #206  
 
Join Date: May 2013
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The state of the LAX Admirals Club which is now combined with the Flagship is goddamn embarrassing. The only free beer is Coors Light, served in small plastic cups? If you want a real serving of beer or drink any other beer, you have to pay for it. All their for-purchase meals are sandwiches and salads. The free cold salad buffet are tiny little plastic boxes.

The Priority Pass lounges and Alaska Airlines Lounge are better than this.

People pay for this? This is an embarrassment.
keitherson is offline  
Old Apr 30, 2021, 3:55 pm
  #207  
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Originally Posted by keitherson
The state of the LAX Admirals Club which is now combined with the Flagship is goddamn embarrassing. The only free beer is Coors Light, served in small plastic cups? If you want a real serving of beer or drink any other beer, you have to pay for it. All their for-purchase meals are sandwiches and salads. The free cold salad buffet are tiny little plastic boxes.

The Priority Pass lounges and Alaska Airlines Lounge are better than this.

People pay for this? This is an embarrassment.
I agree that the Alaska Lounges are better, but the LAX lounge has a waitlist sign out almost all the time now so even if you have access, you may not have access. I would rather deal with the lame food options at the AC over standing around for 30 minutes outside the Alaska Lounge watching my phone for my name to be called.
PDXPremier is offline  
Old Apr 30, 2021, 4:05 pm
  #208  
 
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Originally Posted by PDXPremier
I agree that the Alaska Lounges are better, but the LAX lounge has a waitlist sign out almost all the time now so even if you have access, you may not have access. I would rather deal with the lame food options at the AC over standing around for 30 minutes outside the Alaska Lounge watching my phone for my name to be called.
Admirals Club members get access to the Alaska Lounge regardless of the existence of the "sign". The sign is for Priority Pass members. I was there this past Wednesday and there were 9 on the wait list. With an AC membership, I got to jump the line and was granted instant access.

The soup and salad was more than sufficient (turkey sausage lasagna soup and mixed green salad with toppings).
IADCAflyer is offline  
Old Apr 30, 2021, 10:55 pm
  #209  
 
Join Date: Oct 2013
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Originally Posted by enviroian
Currently at DFW A club. Self serve soup is back. Unfortunately it was almost cold so one taste and in the trash it went
Had soup at MIA (baked potato, self-serve) & LAX (tomato basil, not self-serve) recently. Fortunately, both were still hot.

Originally Posted by njvandy
BNA AC is expanding club hours beginning next month. They will close at 8pm on weeknights instead of 5pm. Also opening in some capacity on the weekends.
Anyone heard anything about the SFO AC? Can’t believe it still closes at 3:30 pm.
econ is offline  
Old May 1, 2021, 5:40 am
  #210  
 
Join Date: Jan 2017
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Posts: 2,070
Originally Posted by econ
Anyone heard anything about the SFO AC? Can’t believe it still closes at 3:30 pm.
I still believe most flights depart by 4pm except for the late night hub runs to DFW/ORD/LAX(CRJ)/JFK. SFO has still been way quiter than usual even as recently as a few weeks ago. I don't see AA expanding hours here so soon.
safari ari is offline  


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