Account Frozen/Audit - No Way to Respond?
#241
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
But the OP never took those flights. He simply allowed the booking to eventually die a natural death after AA gave up on waiting for correct cc information. In essence the OP got a free extended hold. Yes he took seats away that could have been sold albeit they probably were sold in the grand scheme of things. Extended holds cost what $15 or so?
#242
Join Date: Sep 2008
Posts: 7,876
And if you speak of "contracts", as often FTers do whenever someone complains, what does the contract say about not paying for a ticket in timely fashion? Is there a penalty?
I don't think so. That is why the only thing they can threaten OP with is the AA account. Because there is otherwise nothing illegal.
#243
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,922
And if you speak of "contracts", as often FTers do whenever someone complains, what does the contract say about not paying for a ticket in timely fashion? Is there a penalty?
I don't think so. That is why the only thing they can threaten OP with is the AA account. Because there is otherwise nothing illegal.
I don't think so. That is why the only thing they can threaten OP with is the AA account. Because there is otherwise nothing illegal.
#244
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
If allowed to keep an account a person would keep the benefits associated with it. No one said $12K. A $13k fine to keep an AA account open is laughable, especially a basic membership or gold.
AA made an offer they knew the OP wouldn't take. Either they got rid of them or they made some money...AA got what they wanted in the end.
AA made an offer they knew the OP wouldn't take. Either they got rid of them or they made some money...AA got what they wanted in the end.
#245
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Again, OP was fraudulently obtaining a free holds on tickets, not free tickets. Holds have value, but they do not have value equal to the ticket. In this case, AA conveniently assigns a maximum value to the holds (since they sell them) so we do not need to go into any complex mathematics to determine their value.
But of course, AA is not suing here (because they know they would lose, for exactly the reasons above); they are simply setting a price for the OP to continue to do business with them. This means that they can set the price to be whatever they want (personally, I would not do business with someone who defrauded me for any amount of money). But the claim that AA suffered $33k (or whatever) in damages is laughable. AA's damages are under $1000 here (holds for 63 PNRs).
#246
Join Date: Mar 2016
Location: SAN
Programs: AA CK, Hyatt Globalist
Posts: 839
Maybe not for the OP at the moment, but for myself, I earned half a million redeemable miles flying last year, so thats worth a bit not to mention the elite status benefits.
#247
Join Date: Sep 2008
Posts: 7,876
I haven't redeem AA miles in a while, so I looked it up. SF to AKL, 400k in business. Very good. But that involves one connection. And it seems like that if only a web special. Regular fare is 655k.
#248
Join Date: Nov 2014
Posts: 255
Hmm, is half a million miles good enough for one-round trip trip crossing some ocean?
I haven't redeem AA miles in a while, so I looked it up. SF to AKL, 400k in business. Very good. But that involves one connection. And it seems like that if only a web special. Regular fare is 655k.
I haven't redeem AA miles in a while, so I looked it up. SF to AKL, 400k in business. Very good. But that involves one connection. And it seems like that if only a web special. Regular fare is 655k.
Last edited by rumboj; Jan 10, 2020 at 2:41 am
#249
Join Date: Mar 2016
Location: SAN
Programs: AA CK, Hyatt Globalist
Posts: 839
Hmm, is half a million miles good enough for one-round trip trip crossing some ocean?
I haven't redeem AA miles in a while, so I looked it up. SF to AKL, 400k in business. Very good. But that involves one connection. And it seems like that if only a web special. Regular fare is 655k.
I haven't redeem AA miles in a while, so I looked it up. SF to AKL, 400k in business. Very good. But that involves one connection. And it seems like that if only a web special. Regular fare is 655k.
#250
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,815
It's the same. If you've ever put a ticket on hold you get a PNR. Just like if you were to buy a ticket.
And if you speak of "contracts", as often FTers do whenever someone complains, what does the contract say about not paying for a ticket in timely fashion? Is there a penalty?
I don't think so. That is why the only thing they can threaten OP with is the AA account. Because there is otherwise nothing illegal.
And if you speak of "contracts", as often FTers do whenever someone complains, what does the contract say about not paying for a ticket in timely fashion? Is there a penalty?
I don't think so. That is why the only thing they can threaten OP with is the AA account. Because there is otherwise nothing illegal.
#251
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,243
its a personal calculation and decision. i have been flying AA a lot less lately which contributed to the decision.
thats why i thought it was ironic, overall the timing of this. they quoted my actions from 2016-2019 which was the time that my flying had decreased. i was EXP from 2007-2017 then PLT in 2018 and GLD in 2019.
i only had a few upgrade stickers, 4k miles in my bank and with much less regular AA flying it was hard for me to justify $13k
thats why i thought it was ironic, overall the timing of this. they quoted my actions from 2016-2019 which was the time that my flying had decreased. i was EXP from 2007-2017 then PLT in 2018 and GLD in 2019.
i only had a few upgrade stickers, 4k miles in my bank and with much less regular AA flying it was hard for me to justify $13k
#252
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,922
#253
Join Date: Jul 2004
Location: SNA
Programs: AA EXP, UA 1K (until it expires then never again), *wood Plat, Marriott Gold
Posts: 9,243
I'd expect that AA will happily take his money for flights, he just cannot be a part of their FF program, even while his account was locked he wasn't prevented from flying just prevented from using the program.
#254
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4me
Posts: 12,073
But what is preventing the OP from continuing to do this? I am assuming a FF account isn't needed to do what they were doing.
#255
Join Date: Jul 2014
Programs: AA Exec Plat
Posts: 192
I believe the late charging thing is a policy matter
amazon does the same thing they dont charge your card until the item ships or is fulfilled
so you can get a confirmation email but may get a decline email later
amazon does the same thing they dont charge your card until the item ships or is fulfilled
so you can get a confirmation email but may get a decline email later