ARCHIVE: All About AA Flagship Check-In at JFK, LAX, MIA, ORD (master thread)
Oct 2, 2017, 7:38 pm
#106
Join Date: May 2010
Programs: BA SILVER, AA EXEC PLAT
Posts: 50
Hi guys,
Using Flagship check in at LAX tonight, is it customary to tip the guy escorting you through security? If so how much?
Using Flagship check in at LAX tonight, is it customary to tip the guy escorting you through security? If so how much?
Oct 3, 2017, 7:57 pm
#108
Original Member
Join Date: May 1998
Location: Long Island, NY
Posts: 1,664
Oct 3, 2017, 8:02 pm
#109
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
just to report here....was in FC JFK-LAX not too long ago and there was an agent standing at Flagship Check-In but wouldn’t let me through (yes I explained I was EXP and flying FC to LA as I approached) because no one was there to check anyone in (WTH?!) and she walked me over to those kiosks around the corner. I wrote AA and all they said is corrective action will be had.
Oct 3, 2017, 9:36 pm
#110
Join Date: Dec 2009
Location: New Orleans (MSY)
Programs: AA EXP, IHG PLT, Hilton Gold, Hyatt Explorist, Amtrak, WN
Posts: 2,617
...and I just bought the winning Powerball ticket. 
It's consistently been more painful than convenient to use Flagship Check-In. Unless you're on their paper lists for the transcons and int'l F flights, it's always a fight to use it.
It's consistently been more painful than convenient to use Flagship Check-In. Unless you're on their paper lists for the transcons and int'l F flights, it's always a fight to use it.
Oct 3, 2017, 10:10 pm
#111
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
Interestingly, when I flew to GRU, I approached Flagship Check-In, I put my bags down, was ready to get my Passport out, and the agent just asked, "Where are you flying?" Me: "São Paulo." She just motioned me past.
Oct 4, 2017, 6:58 am
#112
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,220
It’s not just that, AANYC1981 should have been on the list.
Oct 4, 2017, 7:01 am
#113
FlyerTalk Evangelist
Join Date: Feb 2003
Location: New York, NY
Programs: BAEC Gold, Delta Platinum, Hilton Diamond, Marriott Gold, AMEX Platinum (US)
Posts: 18,487
just to report here....was in FC JFK-LAX not too long ago and there was an agent standing at Flagship Check-In but wouldn’t let me through (yes I explained I was EXP and flying FC to LA as I approached) because no one was there to check anyone in (WTH?!) and she walked me over to those kiosks around the corner. I wrote AA and all they said is corrective action will be had.
I've never had any problems getting access, even just after the recent changes allowing Emeralds.
Oct 4, 2017, 10:21 am
#114
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Never used this service, but just looking for clarification for 2 upcoming scenarios (both as EXP).
Arriving on an AY marketed, BA metal flight to JFK from LHR, continuing on to AUS on AA. My understanding is that I would not have access to Flagship Check-in, just normal F/Priority.
Arriving from HKG to LAX on an AA marketed and operated flight, connecting to AUS on AA. I would have access after clearing CBP.
Arriving on an AY marketed, BA metal flight to JFK from LHR, continuing on to AUS on AA. My understanding is that I would not have access to Flagship Check-in, just normal F/Priority.
Arriving from HKG to LAX on an AA marketed and operated flight, connecting to AUS on AA. I would have access after clearing CBP.
Oct 4, 2017, 10:38 am
#115
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
In my case they didn’t even need to look at the list....there simply were no agents inside to help or do check-ins which is ridiculous knowing there are FC transcon pax departing all day.
Oct 8, 2017, 6:22 am
#116
Join Date: Jul 2015
Location: AMS / LOP
Programs: HH Diamond, IHG Diamond Amb., Marriott Gold, FB Plat, BAEC Silver
Posts: 482
I'm flying LAX - LHR in Y, on a BA flight number with my AA (plat) number in the booking. Can I use FS check in showing my LATAM Black card (on my phone)?
Oct 8, 2017, 8:43 am
#117
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,851
According to the AA website, there is no provision for passengers departing JFK in F on a CX flight to use Flagship Check-In at JFK.
Is this an omission, or intentional?
- Under "Qualifying first class", it says you must be flying "on American"
- Under "Qualifying AAdvantage Executive Platinum" it says "operated by American"
- Under "ConciergeKey" it says "operated by American"
- Under "oneworld Emerald" it says "operated by American"
Is this an omission, or intentional?
Oct 8, 2017, 11:06 am
#118
Join Date: Sep 2009
Location: Global
Posts: 5,998
According to the AA website, there is no provision for passengers departing JFK in F on a CX flight to use Flagship Check-In at JFK.
Is this an omission, or intentional?
- Under "Qualifying first class", it says you must be flying "on American"
- Under "Qualifying AAdvantage Executive Platinum" it says "operated by American"
- Under "ConciergeKey" it says "operated by American"
- Under "oneworld Emerald" it says "operated by American"
Is this an omission, or intentional?
Oct 8, 2017, 11:16 am
#119
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
According to the AA website, there is no provision for passengers departing JFK in F on a CX flight to use Flagship Check-In at JFK.
- Under "Qualifying first class", it says you must be flying "on American"
- Under "Qualifying AAdvantage Executive Platinum" it says "operated by American"
- Under "ConciergeKey" it says "operated by American"
- Under "oneworld Emerald" it says "operated by American"
The current thinking is that since AA has made an official arrangement to provide flagship dining access to CX F pax, that flagship first check-in might be sort of included as well. But definitely not officially/published to my knowledge and I know of a 2 very recent cases where someone flying CX F was refused flagship first check-in. (Then again, they've had that problem (confusion over qualification for use)-- big time-- with folks that -were- unambiguously allowed.)
Oct 28, 2017, 3:57 am
#120
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,778
I just used it for the first time.
Flying business on a 3 class transcon and OWE at least.
No problems getting in and the only person there until I held up a couple others but asking for more boarding passes to be printed.
Taken through the tensa barrier at the security check and then escorted in front of others waiting as I was a 5* passenger.
I can guess what the woman I ended up in front of was thinking.
So worked well there and quite impressed.
Do feel guilty about jumping the queue though.
Flying business on a 3 class transcon and OWE at least.
No problems getting in and the only person there until I held up a couple others but asking for more boarding passes to be printed.
Taken through the tensa barrier at the security check and then escorted in front of others waiting as I was a 5* passenger.
I can guess what the woman I ended up in front of was thinking.
So worked well there and quite impressed.
Do feel guilty about jumping the queue though.