ARCHIVE: All About AA Flagship Check-In at JFK, LAX, MIA, ORD (master thread)
#46
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
So, as I asked in my post, have I read the (revised) rules correctly?--and even then, have the "moat dragons" been informed?
Further comment: One of the perks of Flagship c/I gets you preferential access to TSA pre-check (going to the head of the line), will AA have enough agents available to lead you to the front?
[I was in LAS VEGAS recently, they have (in addition to TSA pre-check) CLEAR; the CLEAR terminals are a few feet from P-C; a CLEAR (enrolled) pax, scanned finger and bp, the CLEAR agent opened the rope, told P-C agent pax was in CLEAR (had terminal p/o), that pax went right to luggage scan, he did NOT have to show P_C agent his bp and ID.^
Last edited by nrr; May 26, 2017 at 7:27 am
#47
Join Date: Nov 2001
Programs: UA 1K, AA EXP, DL Plat,Hyatt Diamond, SPG Plat, Marriott PP, National EE,Hertz PC
Posts: 679
Just a note from JFK yesterday as an EP flying international on AA. Had to argue a bit to use the FCI - the agent tried telling me I wasn't on the list and that one had to be flying in international first to use the facilities. After going back and forth a bit, when she saw that all I wanted was to use it for faster access to security (which turned out to have no line anyway...), they let me through...
#48
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Just a note from JFK yesterday as an EP flying international on AA. Had to argue a bit to use the FCI - the agent tried telling me I wasn't on the list and that one had to be flying in international first to use the facilities. After going back and forth a bit, when she saw that all I wanted was to use it for faster access to security (which turned out to have no line anyway...), they let me through...
#49
Join Date: May 2003
Location: LAX
Programs: DL-Plat, UA-Plat 2MM, AA-PlatPro, B6-Mosaic 3, AY-Plat, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,237
In any case, the number of people eligible under the new policy is pretty large, so if they haven't gotten the memo yet they're going to learn pretty quickly that things have changed.
#50
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,553
A few days ago, I flew ORD-LAX-HKG in first on both segments (787 in 2-class plane and 773 in 3-class plane), and tried to use the Flagship Check-In at ORD. An agent was outside and told me it was only for Concierge Key members. I told her I was flying to LAX then HKG in first but she said that didn't qualify. I asked if she was sure, then she asked for my last name. She entered something into a handheld device and told me no, to check at the first class check in lane.
After reading the wiki and other posts, it seems like I should have been able to check in there. Think I'll write a short E-mail to AA to complain.
After reading the wiki and other posts, it seems like I should have been able to check in there. Think I'll write a short E-mail to AA to complain.
You should've been granted access because you are AA Executive Platinum and first class international customer.
#51
I wrote to AA and they promptly responded, which included:
They also deposited 7.5K miles into my account as a gesture of goodwill. I didn't do this for the miles but rather, in hopes that if enough people complain to AA, they will realize how poorly informed the entrance dragons are about who should be permitted access.
They also deposited 7.5K miles into my account as a gesture of goodwill. I didn't do this for the miles but rather, in hopes that if enough people complain to AA, they will realize how poorly informed the entrance dragons are about who should be permitted access.
#52
Join Date: Jun 2016
Programs: BAEC Gold
Posts: 1,166
Quick question about access to Flagship Check-in at JFK. I am BA Gold / OneWorld Emerald, and will be travelling in domestic First on AA to Miami.
I think that means I will be allowed to use Flagship Check-in. But...will I be able to guest my colleague? No OneWorld status, but also travelling domestic First to Miami.
I think the answer is no, which is annoying...any chance of leeway on this or is it strictly enforced? Seems silly I can't guest him through check-in & security, when I will be able to guest him into the Flagship Lounge the other side...
I think that means I will be allowed to use Flagship Check-in. But...will I be able to guest my colleague? No OneWorld status, but also travelling domestic First to Miami.
I think the answer is no, which is annoying...any chance of leeway on this or is it strictly enforced? Seems silly I can't guest him through check-in & security, when I will be able to guest him into the Flagship Lounge the other side...
#53
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
Quick question about access to Flagship Check-in at JFK. I am BA Gold / OneWorld Emerald, and will be travelling in domestic First on AA to Miami.
I think that means I will be allowed to use Flagship Check-in. But...will I be able to guest my colleague? No OneWorld status, but also travelling domestic First to Miami.
I think the answer is no, which is annoying...any chance of leeway on this or is it strictly enforced? Seems silly I can't guest him through check-in & security, when I will be able to guest him into the Flagship Lounge the other side...
I think that means I will be allowed to use Flagship Check-in. But...will I be able to guest my colleague? No OneWorld status, but also travelling domestic First to Miami.
I think the answer is no, which is annoying...any chance of leeway on this or is it strictly enforced? Seems silly I can't guest him through check-in & security, when I will be able to guest him into the Flagship Lounge the other side...
I would certainly try in your case. Good luck - I like the new lounge.
#54
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Quick question about access to Flagship Check-in at JFK. I am BA Gold / OneWorld Emerald, and will be travelling in domestic First on AA to Miami.
I think that means I will be allowed to use Flagship Check-in. But...will I be able to guest my colleague? No OneWorld status, but also travelling domestic First to Miami.
I think the answer is no, which is annoying...any chance of leeway on this or is it strictly enforced? Seems silly I can't guest him through check-in & security, when I will be able to guest him into the Flagship Lounge the other side...
I think that means I will be allowed to use Flagship Check-in. But...will I be able to guest my colleague? No OneWorld status, but also travelling domestic First to Miami.
I think the answer is no, which is annoying...any chance of leeway on this or is it strictly enforced? Seems silly I can't guest him through check-in & security, when I will be able to guest him into the Flagship Lounge the other side...
#55
Join Date: Jun 2016
Programs: BAEC Gold
Posts: 1,166
thanks - won't be on same PNRs I don't think - travelling together for the US itinerary, but separately for the TATL part
I guess it's just worth a try to ask (which won't be unfair seeing as for the equivalent service at my home airport LHR (First Wing) I would be allowed a guest) - so worst that happens is I ask and they say no
If we get kicked off to the "regular" lines - is there any fast-track at all at T8 for domestic First? Or is it only Flagship First that gets fast track security at T8 and everyone else in the regular line?
I guess it's just worth a try to ask (which won't be unfair seeing as for the equivalent service at my home airport LHR (First Wing) I would be allowed a guest) - so worst that happens is I ask and they say no
If we get kicked off to the "regular" lines - is there any fast-track at all at T8 for domestic First? Or is it only Flagship First that gets fast track security at T8 and everyone else in the regular line?
#56
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
You can ask and that's what I did a few months ago (companion was eligible, I was not)
But the TSA escort can only take one at a time (not even sure if you'll get one as a few days ago there was no escort thru TSA at all...)
But the TSA escort can only take one at a time (not even sure if you'll get one as a few days ago there was no escort thru TSA at all...)
#57
Join Date: Oct 2002
Location: SFO
Programs: AY Plat, LH FTL
Posts: 7,375
I have an upcoming international to domestic transfer at JFK, all AA flights, and our onward flight is in F to SFO.
Once we clear customs, should we proceed directly to flagship check-in, or is there a more expedited route for transfer pax?
Once we clear customs, should we proceed directly to flagship check-in, or is there a more expedited route for transfer pax?
#59
Join Date: Sep 2014
Location: NYC
Programs: AA EXP, 1865 Voyager, *G
Posts: 112
I attempted this today, just to try it out, with a routing of JFK/DFW/LAX/HKG all in 1st (and EXP) and was sort of rebuffed -- suggested since I wasn't checking bags to just use a kiosk or someone help me at the main area...
#60
Join Date: Sep 2009
Location: Global
Posts: 5,998
AA INTL First...
"You can use Flagship® First Check-In if you’re flying on American in Flagship® First on a qualifying international or transcontinental flight."
AA EXP on any INTL AA Flight (to Asia/Europe/etc)
"You can use Flagship® First Check-In if you’re flying on qualifying international flights operated by American (regardless of cabin)."
If on a partner in First, you can no longer use Flagship Check-in.