American Crew Not Great? (Poor int’l. cabin crew experience)
May 27, 2019, 5:01 pm
#76
Join Date: Sep 2008
Posts: 7,875
What about the fact that often you are prevented from boarding because the FA in front is blocking the aisle, serving the passengers in front, while everybody else is trying to board?
May 27, 2019, 5:05 pm
#77
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
May 27, 2019, 8:27 pm
#80
Join Date: Mar 2007
Location: PIT
Posts: 759
May 27, 2019, 8:37 pm
#81
Join Date: Feb 2002
Location: MSP/BUF/BNA/LFT
Programs: AA Plat, Priority Club Gold, Choice Privileges Gold
Posts: 1,225
Skytrax: AA 3*, UA 3*, DL 3*, B6 3*, AS 3* (Out of a Possible 5*). The Individual "Customer Reviews/Ratings" are generally very similar (BAD) for DL and AA, but are even worse for UA. IMO, Skytrax Customer Reviews are essentially a Forum to vent the frustration of flyers who feel they did not receive a free, round the world, first class ticket (an over the top euphemism) for a weather caused 2 Hour flight departure delay.
"Good evening, I'm in Seat XXX" FA directs me to correct aisle.
"I'll have the chicken with rice and white wine as my drink" FA gives me what I ask for.
"Goodbye" FA says goodbye back.
I've never understood all the drama about cabin crews some people seem to have all the time.
May 27, 2019, 8:56 pm
#83
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
However if we as CUSTOMERS do not speak up to the "manager" on board or write to AA we will continue to get lousy service !
May 27, 2019, 9:08 pm
#84
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Clip-on USB fan
One of the best things you can add to your travel pack. Sitting on the ground and the air isn’t on? Bam! Air circulation.
Hotel a bit warm, even with the air turned down? Boom!
These little 6-inch fans are a life saver across so many scenarios. Can’t imagine not having one any more. I even have a little rechargeable power pack that I use with it when an outlet isn’t readily available.
They aren’t going to blow your hat off, but they sure do make a nice, comfortable breeze.
Edit: note the link is reference only, not sponsored or an affiliate link of any kind.
https://www.amazon.com/dp/B003XN24GY/ref=cm_sw_r_cp_apa_i_exk7Cb7ETEQ5R
It made our last few CX J flights actually tolerable!
May 27, 2019, 9:31 pm
#85
Join Date: Dec 2017
Posts: 1,107
This little gadget is even better:
https://www.amazon.com/dp/B003XN24GY..._exk7Cb7ETEQ5R
It made our last few CX J flights actually tolerable!
https://www.amazon.com/dp/B003XN24GY..._exk7Cb7ETEQ5R
It made our last few CX J flights actually tolerable!
When I was looking for such things I did look at those. Didn’t like the open blade because you just know someone would have an issue.
Either way, the end result is the same. Don’t leave home without one.
May 27, 2019, 9:41 pm
#86
Join Date: Jan 2011
Location: STL/ORD/MCI/SAN
Programs: AA CK MM, AC SE100K, BA Gold, UA 1K, DL Plat, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 1,989
Omg yes.
May 27, 2019, 9:55 pm
#87
Join Date: Nov 2018
Programs: Enrich
Posts: 449
I apologise to anyone I have offended or upset by standing by the door - I will be sure to never do it again.
As far as questioning goes I was questioned at the first class check in about my job and what I do for work, who I work for, Where I work, who my boss is etc. As first I wasn’t sure what exactly the point of these questions were for but once I did I gave her way more information than was needed and she stamped my boarding pass.
I was never question at BA first check in or any of the other times I have flown to the US in the last year; none in business class on BA, none on Norwegian to JFK either. I agree that LHR seems to have super zealous security checks with every fluid you have in the bag and on display and random bag checks which I did see when I was boarding (except when flying BA first it seems as they didn’t even seem to care if I opened my bag or not).
By contrast the TSA here at O’Hare didn’t ask me to open my bag, didn’t check the liquid sizes etc; just put it through the x-ray machine and were done.
As far as questioning goes I was questioned at the first class check in about my job and what I do for work, who I work for, Where I work, who my boss is etc. As first I wasn’t sure what exactly the point of these questions were for but once I did I gave her way more information than was needed and she stamped my boarding pass.
I was never question at BA first check in or any of the other times I have flown to the US in the last year; none in business class on BA, none on Norwegian to JFK either. I agree that LHR seems to have super zealous security checks with every fluid you have in the bag and on display and random bag checks which I did see when I was boarding (except when flying BA first it seems as they didn’t even seem to care if I opened my bag or not).
By contrast the TSA here at O’Hare didn’t ask me to open my bag, didn’t check the liquid sizes etc; just put it through the x-ray machine and were done.
May 27, 2019, 9:59 pm
#88
Join Date: Nov 2018
Programs: Enrich
Posts: 449
Maybe it's just me but I don't interact with the cabin crew in Y long enough to make any judgements about them. We have like three conversations:
"Good evening, I'm in Seat XXX" FA directs me to correct aisle.
"I'll have the chicken with rice and white wine as my drink" FA gives me what I ask for.
"Goodbye" FA says goodbye back.
I've never understood all the drama about cabin crews some people seem to have all the time.
"Good evening, I'm in Seat XXX" FA directs me to correct aisle.
"I'll have the chicken with rice and white wine as my drink" FA gives me what I ask for.
"Goodbye" FA says goodbye back.
I've never understood all the drama about cabin crews some people seem to have all the time.
And due to Malaysia regulation, so all aircraft registered in Malaysia does not allow mobile phone usage during take off and landing. But I still find alots passenger just simply ignore the instruction. The worst was some will continue talk on phone. So usually if you fly in these region you will found alot of "fierce" FA.
May 27, 2019, 11:52 pm
#89
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,229
I just got off an amazing flight with AA and thought this might be the right thread to describe my experiences.
First of all, it was part of a J class AASaver redemption! Yes, they exist!
PHL to LHR on May 26 on an A330.
The seats were older, with almost zero storage, but very open and comfortable. I was able to sleep and I didn’t feel like I was laying in a coffin. I could bend my knees.
The crew was one of the best I’ve had from a domestic airline. Older, experienced, patient. Most of the passengers were retirees going to London on vacation and were unfamiliar with the seats and the process.. The purser was so patient with them. So was the rest of the crew.
We left on time and it was an express service, meaning they brought out all the food at once on a tray.
I had ordered the ravioli and it was delicious. I thought the food was first rate.
Breakfast was the same way. I actually slept a couple hours and was woken up by the purser as requested.
The purser and his crew never stopped moving. Refills, finding lost items in the seats, helping people out with how to go through customs etc.
We landed on time. I have never flow out of PHL before with AA, but I found it to be a nice experience. Nice AA club. The gate was a little bit of a scrum, and the flight to Rome next door was delayed due to major mechanical, but I had a great flight.
I am not naive and have had a lot of different experiences with AA on overseas flights, but I gotta give credit where credit is due.
Or, to use a German term I learned in Frankfurt last night: Verdient ist verdient.
First of all, it was part of a J class AASaver redemption! Yes, they exist!
PHL to LHR on May 26 on an A330.
The seats were older, with almost zero storage, but very open and comfortable. I was able to sleep and I didn’t feel like I was laying in a coffin. I could bend my knees.
The crew was one of the best I’ve had from a domestic airline. Older, experienced, patient. Most of the passengers were retirees going to London on vacation and were unfamiliar with the seats and the process.. The purser was so patient with them. So was the rest of the crew.
We left on time and it was an express service, meaning they brought out all the food at once on a tray.
I had ordered the ravioli and it was delicious. I thought the food was first rate.
Breakfast was the same way. I actually slept a couple hours and was woken up by the purser as requested.
The purser and his crew never stopped moving. Refills, finding lost items in the seats, helping people out with how to go through customs etc.
We landed on time. I have never flow out of PHL before with AA, but I found it to be a nice experience. Nice AA club. The gate was a little bit of a scrum, and the flight to Rome next door was delayed due to major mechanical, but I had a great flight.
I am not naive and have had a lot of different experiences with AA on overseas flights, but I gotta give credit where credit is due.
Or, to use a German term I learned in Frankfurt last night: Verdient ist verdient.
May 28, 2019, 6:24 pm
#90
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234