Jan 2, 2016, 5:51 pm
Last edit by: JDiver
AA Predeparture Beverages: When, What and Why not?
NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Older posts can be read in the archived thread here.NOTE: Due to PDB service cancellation, this thread will rest until PDB resumption.
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
...
So there you have it.
...
So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
Predeparture Drinks / Beverage (PDB) - When, What and Why Not? (consolidated)
Sep 20, 2017, 12:53 pm
#151
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JFK-LAX
First Class
A321T
Full PDB offered in glassware
First Class
A321T
Full PDB offered in glassware
Sep 20, 2017, 2:54 pm
#152
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Sep 20, 2017, 4:59 pm
#153
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Sep 20, 2017, 10:54 pm
#154
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LAX-JFK
LAA A321T
Redeye
Full PDB in glassware
LAA A321T
Redeye
Full PDB in glassware
Sep 20, 2017, 11:01 pm
#155
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Sep 20, 2017, 11:12 pm
#156
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50 percent full it looked as only 5 seats were claimed as we were boarding. Maybe non-revs filled up the rest of the seats but I didn't bother looking behind me to check. Kate Hudson (with a shaved head) is right next to me.
Last edited by AANYC1981; Sep 21, 2017 at 4:35 am
Sep 21, 2017, 3:14 am
#157
Join Date: Feb 2008
Location: LAX/ORD/HNL
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AA 162 on 9/20, HNL - LAX, the PDB consisted of a cold bottle of water. Full disclosure - a cold bottle of water is my favorite PDB but it must be cold.
Sep 21, 2017, 8:27 am
#158
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9/15 AA5728 SHV-DFW (CR9) - No PDB
9/15 AA3808 DFW-BTR (E175) - Full PDB if they listened to you. They brought me the wrong drink. Standoffish crew that clearly did not want to be there.
9/15 AA3808 DFW-BTR (E175) - Full PDB if they listened to you. They brought me the wrong drink. Standoffish crew that clearly did not want to be there.
Sep 24, 2017, 5:13 pm
#159
Join Date: Jun 2016
Location: IL
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9/24 PIA-DFW AA 5984 (Mesa) full PDB of choice from a very attentive first class stew. Has continued my streak of strong PDB performance on Mesa 
Sep 25, 2017, 12:56 am
#160
Join Date: Jul 1999
Programs: QF WP, AA EXP
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LAX-LIH last week. Nothing. Saw the dreaded tray of water/OJ sitting in the galley but the FA never even brought it out. Saw him dumping them all down the drain during taxi. Stings even more when you paid full price for the experience.
Sep 29, 2017, 6:51 pm
#161
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
09/27 AA1538 LAX-MIA (737) Tray of water/OJ offered; request for Club Soda granted.
09/28 AA1629 MIA-LAX (321) Water only, as catering arrived late (a recurring issue at MIA).
09/28 AA1629 MIA-LAX (321) Water only, as catering arrived late (a recurring issue at MIA).
Last edited by jcatman; Sep 29, 2017 at 8:44 pm
Sep 29, 2017, 7:46 pm
#162
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9/29 DFW-PIA AA 5946 CRJ-900 (Mesa). Full PDB of choice -- the Mesa streak continues! Why is this such a hard concept for mainline LAA?!?
Last edited by schertz; Sep 29, 2017 at 7:48 pm Reason: typo
Sep 29, 2017, 8:37 pm
#163
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Oct 1, 2017, 1:12 pm
#164
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Location: SFO
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9/25 SFO-LAX AA6013: Full PDB
9/30 LAX-SFO AA6055: Full PDB
Nice, friendly FA's and excellent service.
9/30 LAX-SFO AA6055: Full PDB
Nice, friendly FA's and excellent service.
Oct 1, 2017, 6:01 pm
#165
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9/26 AA5755 SHV-DFW (MESA CRJ-900): No PDB. Boarding complete with 20 minutes to spare. Additionally, we had another 40-minute ground delay (with an open door), but still got nothing. Crew loudly complained the whole time (almost passive-aggressively, as if they wanted pax to hear). Minimal service in the air.
9/26 AA5924 DFW-HSV (MESA CRJ-900): Full PDB. Crew exceedingly professional and provided absolutely excellent service in the air. AA would benefit greatly from having people like this on high-profile mainline routes.
9/26 AA5924 DFW-HSV (MESA CRJ-900): Full PDB. Crew exceedingly professional and provided absolutely excellent service in the air. AA would benefit greatly from having people like this on high-profile mainline routes.