Mar 7, 2015, 11:51 am
Last edit by: JDiver
This is the archive for posts relating to Business Extra (nee Business ExtrAA) since 2008.
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
ARCHIVE: Business Extra Program master thread (consolidated)
Jan 12, 2015 | 3:57 pm
#871
Join Date: Jan 2007
Programs: PC Pl, UA 1K, CC Gl
Posts: 2,236
They allow open jaw on domestic awards, but very limited. I did YYZ-DFW-MEM-ORD-YUL. Cannot do YYZ-DFW-MEM-ORD. Because the distance of the shortest segment DFW-MEM is less then YYZ-YUL, but more then ORD-YYZ.
Jan 12, 2015 | 5:45 pm
#872
Join Date: Jun 2011
Posts: 3,753
It was told by an agent that BE awards could only be open "on one end", so for example A->B, B->C or A->B, C->A, but not A->B, C->D.
Jan 19, 2015 | 2:09 pm
#873
Join Date: Dec 2009
Location: PHL - NYC - PSA/BLQ/MIL
Programs: AA EXP, Marriott/Hilton Gold, AMX-Plat, Global Entry
Posts: 3,270
I just checked my BE account as I was going to use some points to get my wife Gold status when hers expires at the end of February. I had 6 segments in December with >$800 in base fare but I got 0 BE points for that. I sent a message to customer service. Any reason I shouldn't get BE points? Is this a bug? Anyone else having this problem?
Jan 19, 2015 | 2:18 pm
#874
Join Date: Nov 2012
Location: Miami, FL
Posts: 140
I just checked my BE account as I was going to use some points to get my wife Gold status when hers expires at the end of February. I had 6 segments in December with >$800 in base fare but I got 0 BE points for that. I sent a message to customer service. Any reason I shouldn't get BE points? Is this a bug? Anyone else having this problem?
Jan 20, 2015 | 5:18 am
#875
Join Date: Feb 1999
Location: City with Tax-Payer subsdized AA Maintance Base
Programs: Enough to Cause a Migraine
Posts: 1,862
Just noticed the same issue for December... no promo codes/discount codes were used for the fares purchased.
Last edited by Max M; Jan 20, 2015 at 5:24 am
Jan 20, 2015 | 12:23 pm
#876
Join Date: Nov 2012
Location: Miami, FL
Posts: 140
Update on this issue
I used the website's (BE) feature to request credit and entered all my ticket numbers (which were already showing anyway, with zero base points). I did this about 2-3 days ago. I just logged in and they had posted my points. Looked like a manual adjustment posted by customer service. No email, no explanation, nothing. They just posted the points and they were correct. I'd pursue this route as it seems to work (and it's not the first time I have to go chase the points this way).
M.
M.
Last edited by freetravelguys; Jan 20, 2015 at 12:24 pm Reason: correction
Jan 20, 2015 | 1:13 pm
#877
Join Date: Jan 2011
Location: Sunny SoCal
Programs: AA, DL, UA, IHG, HHonors
Posts: 224
All of my Dec flights posted correctly to BE this morning. I was going to fill out the manual adjustment form today, but glad I didn't have to. I think they were just behind with their posting this month.
Jan 21, 2015 | 6:57 am
#878
Join Date: Dec 2009
Location: PHL - NYC - PSA/BLQ/MIL
Programs: AA EXP, Marriott/Hilton Gold, AMX-Plat, Global Entry
Posts: 3,270
My BE account now shows correct #'s for December. I had sent an e-mail. It was fixed but no correspondence from CS.
Addendum: Just received an e-mail from AA telling me the points have been posted.
Addendum: Just received an e-mail from AA telling me the points have been posted.
Last edited by JMN57; Jan 21, 2015 at 7:48 am
Jan 27, 2015 | 3:57 pm
#879
Join Date: May 2005
Location: Washington, DC, USA
Programs: V-Flyer Black
Posts: 329
BXP1 Award Code Class
I am trying to use a BXP1 on JFK to SFO in Business Class. I would like to book an Economy ticket then upgrade to Business Class. I called the agents and asked which fare class the upgrade comes out of; she said U. The help above says C. C makes more sense and I see more availability on ExpertFlyer. Does anyone know for a fact which is the actual class needed for a BXP1 for the upgraded class in Business on the JFK to SFO/LAX route?
Jan 27, 2015 | 4:06 pm
#880
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS Atmos Gold; Honors Diamond; IHG PLT
Posts: 4,262
I am trying to use a BXP1 on JFK to SFO in Business Class. I would like to book an Economy ticket then upgrade to Business Class. I called the agents and asked which fare class the upgrade comes out of; she said U. The help above says C. C makes more sense and I see more availability on ExpertFlyer. Does anyone know for a fact which is the actual class needed for a BXP1 for the upgraded class in Business on the JFK to SFO/LAX route?
Jan 27, 2015 | 5:25 pm
#881
Join Date: Nov 2012
Location: SFO
Posts: 1,748
Definitely comes out of C. I've done it multiple times. But what diver858 says is correct.
Feb 19, 2015 | 6:20 am
#882
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,158
I have a BXP3 that expires at the end of June. I tried using it a few times last year with no success from economy to biz. Now I have SWUs to burn, so I will not personally use the BXP3.
What can I do with this puppy? Is it possible to give it to a friend and let them see if they can use it? Or must it be used by me? Any other options?
What can I do with this puppy? Is it possible to give it to a friend and let them see if they can use it? Or must it be used by me? Any other options?
Feb 19, 2015 | 6:57 am
#883
Join Date: Aug 2006
Location: Dallas
Programs: AAdvantage EXP, IHG Spire, Marriott Gold, HHonors Gold, National Executive Elite
Posts: 1,524
I have a BXP3 that expires at the end of June. I tried using it a few times last year with no success from economy to biz. Now I have SWUs to burn, so I will not personally use the BXP3.
What can I do with this puppy? Is it possible to give it to a friend and let them see if they can use it? Or must it be used by me? Any other options?
What can I do with this puppy? Is it possible to give it to a friend and let them see if they can use it? Or must it be used by me? Any other options?
Feb 20, 2015 | 9:48 am
#884
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,158
Feb 20, 2015 | 1:01 pm
#885
Join Date: Jan 2015
Location: LHR
Programs: AA
Posts: 774
Is it common for people to have their Business Extra accounts revoked for insufficient activity? This warning is present a few times during the application process and the website.
My Business Extra account uses the tax ID from a company I co-own, so it's legit, but I'm really the only one who's going to be contributing any real amount of travel revenue (can't convince my co-owners to consolidate on AA as they are entirely price-sensitive-per-trip, and they travel significantly less than I do anyway). So I could imagine from AA's end my BE account is just small potatoes. Are they likely to shut it down after some kind of automated review or culling?
My Business Extra account uses the tax ID from a company I co-own, so it's legit, but I'm really the only one who's going to be contributing any real amount of travel revenue (can't convince my co-owners to consolidate on AA as they are entirely price-sensitive-per-trip, and they travel significantly less than I do anyway). So I could imagine from AA's end my BE account is just small potatoes. Are they likely to shut it down after some kind of automated review or culling?