Last edit by: JDiver
This is the archive for posts relating to Business Extra (nee Business ExtrAA) since 2008.
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
ARCHIVE: Business Extra Program master thread (consolidated)
#676
Join Date: Jan 2012
Programs: AA Platinum, Hyatt Globalist, Hilton Diamond, Bonvoy Titanium
Posts: 174
Booking 2,000 point round trip
Just to make sure i understand correctly, to book the 2,000 domestic roundtrip for the dates of travel i need (fixed dates), there has to be PlanAhead reward space available (the one that is 12,500 each way or 25k roundtrip), correct? Does the booking code matter and does it have to be "T" or is the PlanAhead rate the only thing that matters?
#677
Join Date: Nov 2005
Location: WAS
Posts: 1,626
I'm relatively new to AA's BE program. A colleague and I flew to/from LHR in December on AA and AE marketed and operated flights and the flights posted to the BE website, but we received 0 points for the flights and the reason given is, "Discount Applied." However, no discount (i.e., no coupon or promo code) was used for these flights.
I emailed BE and got no response. After a week, I emailed BE again. They finally got back to me with what appears to be a form response that says, "Published airfares on American Airlines, American Eagle or AmericanConnection are eligible to earn Business Extra points. Group discounts, Agency discounts, Student Fares, Advantage Award travel and other previously discounted tickets do not qualify for Business Extra credit. Codeshare or Oneworld carrier flights are not eligible to earn Business Extra Points."
Is BE always this frustrating to deal with? They gave no valid reason for denying us the BE points.
I emailed BE and got no response. After a week, I emailed BE again. They finally got back to me with what appears to be a form response that says, "Published airfares on American Airlines, American Eagle or AmericanConnection are eligible to earn Business Extra points. Group discounts, Agency discounts, Student Fares, Advantage Award travel and other previously discounted tickets do not qualify for Business Extra credit. Codeshare or Oneworld carrier flights are not eligible to earn Business Extra Points."
Is BE always this frustrating to deal with? They gave no valid reason for denying us the BE points.
Last edited by Ross0; Jan 22, 2014 at 9:28 am
#678
Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,756
Yes, BE is often this frustrating to deal with. Their staff seem to enjoy denying credit, all the more so when they have shaky or zero grounds. Really infuriating.
Suggest you continue to push BE for a specific rationale for the denial.
Suggest you continue to push BE for a specific rationale for the denial.
#679
Join Date: Jan 2012
Programs: AA Platinum, Hyatt Globalist, Hilton Diamond, Bonvoy Titanium
Posts: 174
Just an update/confirmation to the highlights of the thread above, I did call BE just now and they confirmed that plan ahead 2,000 points award only books into T class, and they told me this is not something I would be able to see and I have to call (not really sure this part is true though).
#681
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Just an update/confirmation to the highlights of the thread above, I did call BE just now and they confirmed that plan ahead 2,000 points award only books into T class, and they told me this is not something I would be able to see and I have to call (not really sure this part is true though).
#682
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
3K is almost 3/4 of a 4400 pt economy ticket from US to Europe and about 40 percent of a round trip business class ticket to Europe. So, I'd would consider 3K worth more than the $350 for AC membership, but YMMV
#683
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Found another weird unexpected entry posted in the middle of December of 300 points for something called "BX Sweet 16 - Promotional". Have no idea about such a promotion. Anyone else get this and know what it relates to?
#684
Join Date: Mar 2011
Location: San Antonio, Texas
Programs: AA P-Pro, Chase SP, SPG Gold
Posts: 556
A birthday for us, and gifts for you!
To help us celebrate our Sweet 16 birthday, we've wrapped up three chances for your company to earn bonus points – up to 2,000 points – enough for a round-trip domestic flight award!*
1RT-300 points
3RT-1000 points
5RT-2000 points
Just register for this promotion using promo code BIRTHDAY then fly between September 1 and October 31, 2013. The more you fly, the more points you earn!
Your birthday gifts are waiting!
RSVP to the party today by registering for this promotion!
Last edited by onesocalkid; Jan 23, 2014 at 7:02 pm
#685
Join Date: Jan 2012
Programs: AA Platinum, Hyatt Globalist, Hilton Diamond, Bonvoy Titanium
Posts: 174
A birthday for us, and gifts for you!
To help us celebrate our Sweet 16 birthday, we've wrapped up three chances for your company to earn bonus points – up to 2,000 points – enough for a round-trip domestic flight award!*
1RT-300 points
3RT-1000 points
5RT-2000 points
Just register for this promotion using promo code BIRTHDAY then fly between September 1 and October 31, 2013. The more you fly, the more points you earn!
Your birthday gifts are waiting!
RSVP to the party today by registering for this promotion!
To help us celebrate our Sweet 16 birthday, we've wrapped up three chances for your company to earn bonus points – up to 2,000 points – enough for a round-trip domestic flight award!*
1RT-300 points
3RT-1000 points
5RT-2000 points
Just register for this promotion using promo code BIRTHDAY then fly between September 1 and October 31, 2013. The more you fly, the more points you earn!
Your birthday gifts are waiting!
RSVP to the party today by registering for this promotion!
#686
Join Date: Jun 2011
Posts: 3,531
Whenever I call in to use a BE upgrade, they ask if I have the upgrade certificate in front of me. Sometimes it takes a couple weeks (esp if I'm not at HQ and it's forwarded), so any reason I can't call and request the upgrade before the physical certificate has arrived?
#687
Join Date: Sep 2005
Posts: 2,731
You don't need the actual cert. They usually only ask for the cert type number (e.g. BXP1) and the expiration date, which is generally end of next year. However, since they don't check, there is no reason you couldn't request the upgrade before the cert physically arrives.
#688
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
Quick question. Does anyone think AA BE will change their granting gold status in the near future. A valued employee had a baby and will lose her Gold status. If I give her Gold before July 1 it expires Feb 2015. If there are no changes and I give her Gold July 1 it should last to Feb 2016. Does anyone see this changing?
#689
Join Date: Jul 2012
Programs: AA Platinum, Marriott Platinum
Posts: 99
Quick question. Does anyone think AA BE will change their granting gold status in the near future. A valued employee had a baby and will lose her Gold status. If I give her Gold before July 1 it expires Feb 2015. If there are no changes and I give her Gold July 1 it should last to Feb 2016. Does anyone see this changing?
#690
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
Quick question. Does anyone think AA BE will change their granting gold status in the near future. A valued employee had a baby and will lose her Gold status. If I give her Gold before July 1 it expires Feb 2015. If there are no changes and I give her Gold July 1 it should last to Feb 2016. Does anyone see this changing?