Mar 7, 2015, 11:51 am
Last edit by: JDiver
This is the archive for posts relating to Business Extra (nee Business ExtrAA) since 2008.
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
ARCHIVE: Business Extra Program master thread (consolidated)
Jul 13, 2014, 10:41 pm
#751
Join Date: Jul 2009
Programs: *W Plat, Hyatt PLT,PC RA Plat, Virgin Gld, CO Gld, DL Gld, HH Diam, KL Gld
Posts: 280
Jul 14, 2014, 12:25 pm
#752
FlyerTalk Evangelist
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, Marriott Titanium, HH Gold
Posts: 10,967
Even for EXPs? I know that I am able to work with the EXP Desk on PNRs that have my BusinessExtrAA number included (vs. lower status levels cannot, and must use Meeting Services). But what if I put an award PNR on hold and want to ticket it with a BusinessExtrAA award? Do I need to call Meeting Services or can EXP Desk do it?
Jul 14, 2014, 12:37 pm
#753
Join Date: May 2009
Location: SEA
Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium
Posts: 4,859
Even for EXPs? I know that I am able to work with the EXP Desk on PNRs that have my BusinessExtrAA number included (vs. lower status levels cannot, and must use Meeting Services). But what if I put an award PNR on hold and want to ticket it with a BusinessExtrAA award? Do I need to call Meeting Services or can EXP Desk do it?
As to the other question, I know that before with a Business Extra Award that the EXP desk told me they couldn't help with booking it.
Jul 21, 2014, 8:09 pm
#754
Join Date: Apr 2010
Posts: 1,546
I never found them any better or worse than the regular agents. It's a bit of an inconvenience though.
Jul 21, 2014, 11:39 pm
#755
Join Date: Jun 2011
Posts: 3,523
I've never heard back on my last couple of requests for point credit. Anybody else?
Jul 22, 2014, 6:20 am
#756
Join Date: Dec 2003
Location: Oakland, CA
Posts: 463
Anyone know if/when BusinessExtraa will be allowed to redeem on US flights?
Aug 6, 2014, 7:28 am
#757
Join Date: Dec 2009
Location: PHL / NYC / PSA-BLQ
Programs: AA PPRO, Marriott/Hilton Gold, AMX-Plat, Global Entry
Posts: 3,107
Does anybody see anything in "Current Activity?"
My account has June statement with flights posting but nothing in the "Current Activity" bucket (No records found) even though I had numerous flights since the end of June.
My account has June statement with flights posting but nothing in the "Current Activity" bucket (No records found) even though I had numerous flights since the end of June.
Aug 6, 2014, 7:34 am
#758
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,961
Despite sending in months and months worth of flights, my account has not been updated since February! This is ridiculous. Anyone else seeing such long delays in posting.
Aug 8, 2014, 3:36 pm
#759
Join Date: Jan 2010
Location: MIA
Programs: AA EXP, SPG/Marriott Plat, WOH Diamond, IHG Plat Ambassador, HHonors Gold, jetBlue Mosaic
Posts: 170
FYI, I called and you can indeed redeem Business Extra awards for the DFW-HKG. Considered part of China, which, technically, is true 
Aug 8, 2014, 6:09 pm
#760
Join Date: Jun 2012
Location: ORD, MIA
Programs: AA EXP, JL JGC, Hyatt Glob
Posts: 382
You certainly can redeem it for DFW-HKG, but probably extremely hard, given that award space for using Business Extraa comes from the same bucket for aadvantage milesaaver. Awards at the saver level for DFW-HKG in premium cabin is next to nothing, except maybe a few days out sometimes.
Aug 9, 2014, 11:58 am
#761
Join Date: Jan 2010
Location: MIA
Programs: AA EXP, SPG/Marriott Plat, WOH Diamond, IHG Plat Ambassador, HHonors Gold, jetBlue Mosaic
Posts: 170
Business Extra Program (consolidated)
You are unfortunately correct incognitoMD, although there was a brief window where the floodgates opened on sAAver F availability for next June, was lucky enough to grab 2 tix for MIA-DFW-HKG r/t. Will make a nice week trip!
Aug 15, 2014, 4:35 pm
#762
Join Date: Jan 2005
Location: On a Bridge
Programs: Starwood Residences Owner, AA 1MM, MP Gold, Avis-Hertz PC, Ritz Gold
Posts: 1,072
According to a Meeting Services agent, new routing rules were just loaded. Want to fly DEN/OGG? Not possible anymore since the system views DEN/LAX/OGG as the only valid routing (DEN/LAX is US).
Just spent 30 minutes arguing, then on hold, about how ludicrous it was that DEN/DFW/OGG wasn't valid routing. Agent said, Business Extra isn't AAdvantage...and DFW routing isn't even available for purchase unless using a multi-city search.
In the end, the agent's supervisor issued an override.
Just spent 30 minutes arguing, then on hold, about how ludicrous it was that DEN/DFW/OGG wasn't valid routing. Agent said, Business Extra isn't AAdvantage...and DFW routing isn't even available for purchase unless using a multi-city search.
In the end, the agent's supervisor issued an override.
Aug 15, 2014, 9:41 pm
#763
Join Date: Feb 1999
Location: City with Tax-Payer subsdized AA Maintance Base
Programs: Enough to Cause a Migraine
Posts: 1,857
Since Business Extra is different from AAdvantage, does this mean that one cannot put an AAdvantage award on hold on AA.com when meeting services is closed, and then when Business Extra/Meeting services opens, call up Business to convert the held AAdvantage award into a Business Extra award?
Aug 16, 2014, 11:33 am
#764
Join Date: Jan 2010
Location: MIA
Programs: AA EXP, SPG/Marriott Plat, WOH Diamond, IHG Plat Ambassador, HHonors Gold, jetBlue Mosaic
Posts: 170
Business Extra Program (consolidated)
Max M: I was just able to do that successfully. When Meeting Services Desk is open just give them the RL and they can set it up as a BE award.
Aug 18, 2014, 11:00 am
#765
FlyerTalk Evangelist
Join Date: Nov 2001
Location: Wanting First. Buying First.
Programs: Lifetime Executive Diamond Platinum VIP with Braniff, Eastern, Midway, National & Pan Am
Posts: 17,481
Since Business Extra is different from AAdvantage, does this mean that one cannot put an AAdvantage award on hold on AA.com when meeting services is closed, and then when Business Extra/Meeting services opens, call up Business to convert the held AAdvantage award into a Business Extra award?
She ultimately got the BE award booked but started over in a new PNR.
