Mar 7, 2015, 11:51 am
Last edit by: JDiver
This is the archive for posts relating to Business Extra (nee Business ExtrAA) since 2008.
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
ARCHIVE: Business Extra Program master thread (consolidated)
Nov 13, 2013, 6:09 pm
#601
Original Member
Join Date: May 1998
Location: Austin TX
Programs: AA PLT, ICH Plat
Posts: 1,965
Check You Biz Extraa Online Statements
Catching up new people. There seems to be a glitch in Biz Extraa system changing point expiration dates into 2014 or 2015 then reversing randomly.}
You should make screenshots of your statement if this has occurred. Bidelman was successful in getting AA to honor there online statement dates after some arguing and escalating.
You should make screenshots of your statement if this has occurred. Bidelman was successful in getting AA to honor there online statement dates after some arguing and escalating.
Nov 13, 2013, 6:14 pm
#602
Original Member
Join Date: May 1998
Location: Austin TX
Programs: AA PLT, ICH Plat
Posts: 1,965
You do realize that web thing was due to an error right? AA didn't purposely change it and then change it back to screw people into NOT using the points, right? I mean, when I saw it, I thought it was an error, because for YEARS, points have expired at the end of the third year. Then there was a glitch and the statements we have seen for YEARs suddenly showed all points not expiring until the expiration of the most recent ones. Then, just as mysteriously as the mistake appeared, it went away. Knowing something changed, without any notice from BE, I would have contact BE for verification before making any plans to use the points or to not use the points based on this one time mistake, but YMMV If the website suddenly showed you with 5000 points extra in error, and later AA took them back, would you also contact DOT or threaten legal action?
Since they don't lose, they should honor it.
I know one will argue that points expire so they must be used, however people will use expiring points so the actual loss is just breakage.
Nov 13, 2013, 7:02 pm
#603
Join Date: Jun 2006
Location: SFO/OAK
Programs: AA EXP 3.4MM, BAEC, UAMP, Skyteam (<10k) HH Gold, IHG Plat, Hertz Gold, GE/TSA TT
Posts: 2,723
Hey I think I found those points people say have gone missing.
I thought the points in my account were from flights I have scheduled, but looking at it further. Someone else has been putting points into my account! Its been going on for a while. I see flight history going back to 1Q12 and continuing into flights 3Q13. Looks like someone flying around to BOG, MIA, PUG, CUN.
I was thinking of booking an award ticket with the miles and see if I can use it sometime next year. But LOL, maybe these are drug runs?! More likely someone is keying in the wrong #. Its only 2500 pts over 2 years.
I thought the points in my account were from flights I have scheduled, but looking at it further. Someone else has been putting points into my account! Its been going on for a while. I see flight history going back to 1Q12 and continuing into flights 3Q13. Looks like someone flying around to BOG, MIA, PUG, CUN.
I was thinking of booking an award ticket with the miles and see if I can use it sometime next year. But LOL, maybe these are drug runs?! More likely someone is keying in the wrong #. Its only 2500 pts over 2 years.
Nov 15, 2013, 9:29 pm
#604
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,398
Is BE down for anyone else? I can't log in. It keeps telling me that the password is incorrect. I know it's correct because I can log in to aa.com with no issues.
Nov 16, 2013, 12:26 am
#605
Join Date: Jun 2011
Posts: 3,528
http://business.americanexpress.com/...ss-extraa-card
http://business.americanexpress.com/...-platinum-card
Note for those of you who would get really excited: this is only available to medium to large corporate (you need several million in sales a year to be approved.)
Last edited by nall; Nov 16, 2013 at 12:32 am
Nov 16, 2013, 7:24 am
#606
Join Date: Sep 2011
Location: DFW
Programs: 2.4mm++ AA Plat, Hlt Diam, Hyt Globaist, Mrrt Gold, Gold Pts, MilesForDreams.com, etc.. etal..
Posts: 428
Nov 16, 2013, 10:55 am
#607
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,398
American Express offers a corporate AA and Platinum AA card that accumulates BE points.
http://business.americanexpress.com/...ss-extraa-card
http://business.americanexpress.com/...-platinum-card
Note for those of you who would get really excited: this is only available to medium to large corporate (you need several million in sales a year to be approved.)
http://business.americanexpress.com/...ss-extraa-card
http://business.americanexpress.com/...-platinum-card
Note for those of you who would get really excited: this is only available to medium to large corporate (you need several million in sales a year to be approved.)
Nov 17, 2013, 4:00 pm
#609
Join Date: Sep 2011
Location: DFW
Programs: 2.4mm++ AA Plat, Hlt Diam, Hyt Globaist, Mrrt Gold, Gold Pts, MilesForDreams.com, etc.. etal..
Posts: 428
Nov 21, 2013, 6:21 am
#610
Join Date: Aug 2010
Location: ORD
Programs: AA Exec Plat, Marriott Titanium, Hyatt Globalist
Posts: 140
I'm still unable to log in. AA twitter team said the update was happening over the weekend so I'm surprised it's still not functional.
Nov 21, 2013, 6:28 am
#611
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,398
Nov 21, 2013, 7:37 am
#612
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
They're probably just so busy posting our points from the Birthday promotion . . .
Nov 21, 2013, 11:11 am
#613
Join Date: Feb 2010
Location: Marina Del Rey, CA
Programs: AA EXPLAT, HYATT GLOBALIST, AS75K
Posts: 607
So I'm now faced with redeeming 50,000 miles or 5000 BE points. Both coach. Is it still better to redeem the 5000 points?
Nov 21, 2013, 1:17 pm
#614
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,047
Love it that they don't put up a message that the site is having a problem.
They just let everyone try to reset their password endlessly.
Nice.
They just let everyone try to reset their password endlessly.
Nice.
Nov 21, 2013, 1:33 pm
#615
Join Date: Dec 2007
Posts: 993
Otherwise, I will always use expiring points before miles.