Mar 7, 2015, 11:51 am
Last edit by: JDiver
This is the archive for posts relating to Business Extra (nee Business ExtrAA) since 2008.
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
ARCHIVE: Business Extra Program master thread (consolidated)
Sep 20, 2013 | 4:23 pm
#541
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,424
Was there some kind of expiration amnesty that I don't know about? My points "set to expire in 2013" line disappeared and those points are now lumped with the 2014 line. They were only something ilke 200 points anyway, but curious nonetheless.
Anyone else or is this a glitch?
Anyone else or is this a glitch?
Mine shows "6,186 points are scheduled to expire 12-31-2013"
Sep 21, 2013 | 7:01 pm
#542
Join Date: Jan 2009
Location: SFO/RDU
Programs: United Hotcake Preferred
Posts: 531
Extending expiration
This is random but I thought I would add it. I spoke to someone who would know and they told me the following (have not tried it):
1. Redeem expiring points for any award.
2. Call back before the award expires and change it to a different, more costly award that requires you to redeem additional unexpired points.
3. New award valid for a year from date of issue.
1. Redeem expiring points for any award.
2. Call back before the award expires and change it to a different, more costly award that requires you to redeem additional unexpired points.
3. New award valid for a year from date of issue.
Sep 26, 2013 | 12:36 pm
#543
Join Date: Jun 2011
Posts: 3,753
Anyone ever have a ticket show up as base fare 0? 
(It was a one-way ticket on a Skywest DBA American Eagle flight.)
(It was a one-way ticket on a Skywest DBA American Eagle flight.)
Sep 26, 2013 | 12:51 pm
#544
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PPro, Natl EC
Posts: 10,885
Sep 26, 2013 | 12:59 pm
#545
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,688
Sep 26, 2013 | 3:45 pm
#546
Join Date: Nov 2012
Location: SFO
Posts: 1,748
A $250 minimum base fare (before taxes and fees) applies for each round-trip ticket.
Another itinerary, AA.com shows $288.00 base/$330.10 total, and e-mails says $267.90/$62.20 taxes ($330.10 total).
In this case, no big deal since it still qualifies, but very misleading by AA.com.
On the phone with BE sorting it out--will update.
Sep 26, 2013 | 4:06 pm
#547
Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,793
Dijbouti, great point. I too have noticed that AA.COM statements of fare do not always match email confirmation statements. Indeed, AA.COM is sometimes internally inconsistent. See the examples on my site including arithmetic errors (quoted fare plus quoted tax do not sum to quoted total) and inconsistent statements on a single page (quoting two different amounts a couple inches apart from each other). What a mess!
These matters are now pending before DOT in my complaint. If you or others have additional experience, including harm of any sort that you suffered as a result of AA's inconsistent or false statements, DOT is interested, and this is definitely timely. I can help you submit this to the right docket in the proper way.
These matters are now pending before DOT in my complaint. If you or others have additional experience, including harm of any sort that you suffered as a result of AA's inconsistent or false statements, DOT is interested, and this is definitely timely. I can help you submit this to the right docket in the proper way.
Sep 26, 2013 | 4:08 pm
#548
Join Date: Nov 2012
Location: SFO
Posts: 1,748
I've e-mailed web services about it. I guess we suffer every time by virtue of the fact that our BE earnings are reduced. In this case, it might be the difference between 1,000 and 2,000 points, although right now I'm sitting at 4 round trips and it's not clear I'll get a 5th, so it may end up not affecting me on that count.
Sep 26, 2013 | 5:59 pm
#549
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PPro, Natl EC
Posts: 10,885
7.5% US Transportation Tax
I booked a fare with a $261 base fare, $304.60 total. AA.com still shows that. The e-mail says $242.79 (and the rest in taxes and fees, still $304.60 total), thus making it ineligible.
Another itinerary, AA.com shows $288.00 base/$330.10 total, and e-mails says $267.90/$62.20 taxes ($330.10 total).
In this case, no big deal since it still qualifies, but very misleading by AA.com.
On the phone with BE sorting it out--will update.
Another itinerary, AA.com shows $288.00 base/$330.10 total, and e-mails says $267.90/$62.20 taxes ($330.10 total).
In this case, no big deal since it still qualifies, but very misleading by AA.com.
On the phone with BE sorting it out--will update.
The correct Base Fare used by BE is shown on the ticketing email, on your receipt that you print from AA.com, and in ITA quotes. However, when you view your reservation online at AA.com, the base fare shown (usually a round number) actually includes 7.5% US Transportation Tax, so you have to divide that total by 1.075 to get the actual base fare (usually not a round number). If you price out your itinerary using ITA, you will see this broken out.
Sep 26, 2013 | 6:16 pm
#550
Join Date: Nov 2012
Location: SFO
Posts: 1,748
Interesting, I see that now until the Price and Tax Information link. Seems shady to lump a tax into the fare, but now that I know, I can anticipate.
Thanks for the tip.
Thanks for the tip.
Sep 26, 2013 | 7:30 pm
#551
Join Date: Nov 2008
Location: UK/USA
Programs: AA CK 2MM
Posts: 863
Hope someone can give me some advice. I have a TATL next Saturday so I ordered a TATL upgrade off the B.Extraa website. It had my old address so I changed it before I did.
Email arrived confirming the redemption but the email had my old address. Question is, how long do they take to arrive and how do I go about redeeming the reward.
Many thanks
Email arrived confirming the redemption but the email had my old address. Question is, how long do they take to arrive and how do I go about redeeming the reward.
Many thanks
Oct 1, 2013 | 4:29 pm
#552
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,688
Oct 2, 2013 | 9:02 am
#553
Join Date: Dec 2001
Location: SPG Lifetime Plat, Hyatt Diamond, Hilton Gold:AA Plat, Now retired but previous NWA PLAT 2 Million +, United 1K plus etc etc
Posts: 541
Was there some kind of expiration amnesty that I don't know about? My points "set to expire in 2013" line disappeared and those points are now lumped with the 2014 line. They were only something ilke 200 points anyway, but curious nonetheless.
Anyone else or is this a glitch?
Anyone else or is this a glitch?
Oct 2, 2013 | 9:10 am
#554
Join Date: Jul 2003
Location: SAO & NYC
Programs: AA EXP (2 MM)
Posts: 303
Yes, mine account had about 1,300 expiring 12/13 and I had set myself a reminder to use them..logged in last week tomorder some lounge passes and have nothing expiring in 2013 anymore and still the same number of total points!! I'm just going to print out the online statement...don't want to call them and tip off..
Oct 2, 2013 | 11:04 am
#555
Join Date: Jun 2010
Location: Lubbock, TX
Programs: AAPlatinum, UA
Posts: 250
Same here....one of my travelers was very diligent and looked (and found ) a 10% discount...however, this made the ticket disqualified for any BE points