Dijbouti, great point. I too have noticed that AA.COM statements of fare do not always match email confirmation statements. Indeed, AA.COM is sometimes internally inconsistent. See the examples on my site including arithmetic errors (quoted fare plus quoted tax do not sum to quoted total) and inconsistent statements on a single page (quoting two different amounts a couple inches apart from each other). What a mess!

These matters are now pending before DOT in my complaint. If you or others have additional experience, including harm of any sort that you suffered as a result of AA's inconsistent or false statements, DOT is interested, and this is definitely timely. I can help you submit this to the right docket in the proper way.