Last edit by: JDiver
This is the archive for posts relating to Business Extra (nee Business ExtrAA) since 2008.
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
The current, active Business Extra thread is Business Extra Program master thread (consolidated)
ARCHIVE: Business Extra Program master thread (consolidated)
#511




Join Date: Jun 2012
Location: ORD, MIA
Programs: AA EXP, JL JGC, Hyatt Glob
Posts: 385
I was just wondering how far in advance you'd need to call to get a couple of roundtrip tickets using the PlanAAhead awards...I call 2 days ago (before redeeming the points) to see if there was availability to travel to Colombia in December (5 months from now) and the agent told me that there was none....that with the points I have my only option was in APRIL 2014 

Is 9 months normal? It seems they only want you to use the AAnytime awards at more than twice the cost! It's insane!
Has anyone experience something like this? I would expect 2-3 months to be planning ahead but 9 months? common! 


Is 9 months normal? It seems they only want you to use the AAnytime awards at more than twice the cost! It's insane!
Has anyone experience something like this? I would expect 2-3 months to be planning ahead but 9 months? common! Also, like with booking any type of awards, award availability is always subject to change.
#512

Join Date: Jun 2010
Location: Lubbock, TX
Programs: AAPlatinum, UA
Posts: 250
Business ExtrAA PlanAAhead awards book into the same bucket as normal AA MilesAAver awards. So, whatever you see on the website that is on AA metal and is bookable for a MilesAAver award, is bookable as a PlanAAhead award. If nothing can be booked on AA.com as an award ticket, then, nothing can be booked with Business ExtrAA awards.
Also, like with booking any type of awards, award availability is always subject to change.
Also, like with booking any type of awards, award availability is always subject to change.
#513
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
Programs: Wouldn't you like to know?!
Posts: 23,823
Does anyone know if award reservation held by EXP agent (i.e. expanded EXP availability) can be ticketed by BE/Meeting service as BE award?
#514
Join Date: Feb 2003
Location: Los Angeles, CA
Programs: Hyatt LT Globalist, Marriott LT Titanium, AA Plat Pro/LT Plat
Posts: 1,205
I tried this once and the meeting services agent could not ticket the held reservation and had to create a new one. I wasn't using expanded availability and there was additional availability so it wasn't a problem in my case.
#515




Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS Atmos Gold; Honors Diamond; IHG PLT
Posts: 4,262
Up-fare one leg vs entire itinerary?
Considering a SAN-MIA-MCO with ~6-hour stay in MCO to walk an industry trade show. Holding a $265 RT, booked in O, which is not eligible for BXP1 upgrade. Called AA, claimed W was the lowest bucket, but was told that it was not possible to upfare only the SAN-MIA redeye, changing the entire itinerary to W more than doubled the fair. Considered booking 2 one-ways but the fare is no longer available - O / Q start at $191 each way.
Is the rep correct? I have been able to upfare one leg on two previous occasions for a modest (approx $100) increase. Have not yet attempted to call back, figured it would be best to try in the morning, as some of the inventory currently on hold would become available.
Is the rep correct? I have been able to upfare one leg on two previous occasions for a modest (approx $100) increase. Have not yet attempted to call back, figured it would be best to try in the morning, as some of the inventory currently on hold would become available.
#516




Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,793
In principle you could break the fare -- upfare SAN-MIA to the lowest permissible fare, and book MIA-MCO as a separate fare component though in the same ticket. There's no guarantee that that's cheaper than upfaring the whole itinerary.
Picking an arbitrary date and looking only at published fares (without checking inventory, which of course varies from flight to flight), I show the cheapest round-trip SAN-MCO as $222 r/t (in O), and cheapest qualifying bucket as $412 r/t (in V). In contrast, the cheapest SAN-MIA r/t qualifying fare (in G) is $580. This suggests you wouldn't get any savings from breaking the fare in MIA. Agent was probably right to encourage you to upfare the whole itinerary, though the agent might have misstated this (like in telling you "not possible" rather than "not cost-effective").
Picking an arbitrary date and looking only at published fares (without checking inventory, which of course varies from flight to flight), I show the cheapest round-trip SAN-MCO as $222 r/t (in O), and cheapest qualifying bucket as $412 r/t (in V). In contrast, the cheapest SAN-MIA r/t qualifying fare (in G) is $580. This suggests you wouldn't get any savings from breaking the fare in MIA. Agent was probably right to encourage you to upfare the whole itinerary, though the agent might have misstated this (like in telling you "not possible" rather than "not cost-effective").
#517

Join Date: Jun 2010
Location: Lubbock, TX
Programs: AAPlatinum, UA
Posts: 250
From post 511 & 512:
I ended booking a BX4D AAnytime Award - Between North America and Central/S. America Zone 1 which costed me 7500 points....there wasn't anything available until april next year under PlanAAhead...the availability of those tickets are gone for sure.
Thank y ou again IncognitoMD for letting us know how to check the available seats for BE awards! ^
Business ExtrAA PlanAAhead awards book into the same bucket as normal AA MilesAAver awards. So, whatever you see on the website that is on AA metal and is bookable for a MilesAAver award, is bookable as a PlanAAhead award. If nothing can be booked on AA.com as an award ticket, then, nothing can be booked with Business ExtrAA awards.
Also, like with booking any type of awards, award availability is always subject to change.
Also, like with booking any type of awards, award availability is always subject to change.
Thank y ou again IncognitoMD for letting us know how to check the available seats for BE awards! ^
#518
Moderator: New York City and FlyerTalk Evangelist




Join Date: Sep 2007
Programs: AA PPro, Natl EC
Posts: 10,885
Business ExtrAA now Business Extra
Received an email today regarding "Business Extra" and noticed that the website has apparently been rebranded as well. No more "Business ExtrAA".
Maybe the next step is "bUSiness Extra"?
Maybe the next step is "bUSiness Extra"?
#519
FlyerTalk Evangelist



Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,690
Yeah - when I couldn't get it to load, I tried adding the extrA A, but it didn't help.
#520
Join Date: Jun 2009
Location: LAX
Posts: 6,769
Yeah. I was going through their website last night and noticed the missing A, and thought perhaps they had a typo.
#521

Join Date: Jun 2010
Location: Lubbock, TX
Programs: AAPlatinum, UA
Posts: 250
I received an email today for a promotion (FINALLY!) use code BIRTHDAY for a chance to get 2000 points
https://www.businessextra.com/i18n/c...s/birthday.jsp
Unfortunately the maximum amount of points that you can get is 2000 pts:
"Your company's Business Extra account number must be in the employee's reservation to earn bonus points. Your company will earn 300 bonus points after the first employee flies one round-trip using the company's Business Extra account number during the offer period. Your company will earn another 700 points after flying 2 additional eligible round-trips during the offer period. Your company will earn another 1,000 points after flying 2 additional eligible round-trips during the offer period. Maximum number of bonus points associated with this offer is 2,000. Business Extra bonus points will be posted to the member company's account within six to eight weeks after the offer end"
https://www.businessextra.com/i18n/c...s/birthday.jsp
Unfortunately the maximum amount of points that you can get is 2000 pts:
"Your company's Business Extra account number must be in the employee's reservation to earn bonus points. Your company will earn 300 bonus points after the first employee flies one round-trip using the company's Business Extra account number during the offer period. Your company will earn another 700 points after flying 2 additional eligible round-trips during the offer period. Your company will earn another 1,000 points after flying 2 additional eligible round-trips during the offer period. Maximum number of bonus points associated with this offer is 2,000. Business Extra bonus points will be posted to the member company's account within six to eight weeks after the offer end"
#522
Join Date: Jun 2009
Location: LAX
Posts: 6,769
I received an email today for a promotion (FINALLY!) use code BIRTHDAY for a chance to get 2000 points
https://www.businessextra.com/i18n/c...s/birthday.jsp
Unfortunately the maximum amount of points that you can get is 2000 pts:
"Your company's Business Extra account number must be in the employee's reservation to earn bonus points. Your company will earn 300 bonus points after the first employee flies one round-trip using the company's Business Extra account number during the offer period. Your company will earn another 700 points after flying 2 additional eligible round-trips during the offer period. Your company will earn another 1,000 points after flying 2 additional eligible round-trips during the offer period. Maximum number of bonus points associated with this offer is 2,000. Business Extra bonus points will be posted to the member company's account within six to eight weeks after the offer end"
https://www.businessextra.com/i18n/c...s/birthday.jsp
Unfortunately the maximum amount of points that you can get is 2000 pts:
"Your company's Business Extra account number must be in the employee's reservation to earn bonus points. Your company will earn 300 bonus points after the first employee flies one round-trip using the company's Business Extra account number during the offer period. Your company will earn another 700 points after flying 2 additional eligible round-trips during the offer period. Your company will earn another 1,000 points after flying 2 additional eligible round-trips during the offer period. Maximum number of bonus points associated with this offer is 2,000. Business Extra bonus points will be posted to the member company's account within six to eight weeks after the offer end"
#523
Moderator: New York City and FlyerTalk Evangelist




Join Date: Sep 2007
Programs: AA PPro, Natl EC
Posts: 10,885
#524
Moderator: New York City and FlyerTalk Evangelist




Join Date: Sep 2007
Programs: AA PPro, Natl EC
Posts: 10,885
I recently had some BE upgrade certificates that I had cleared but was ultimately unable to use due to an involuntary reroute. I recall that it's been asked here previously whether or not one might be able to return such certs.
I can now say that the answer is Yes, but they will charge you award reinstatement fees of $150 for the first cert and $25 for each subsequent cert.
I can now say that the answer is Yes, but they will charge you award reinstatement fees of $150 for the first cert and $25 for each subsequent cert.
#525




Join Date: Jan 2001
Location: Bellevue, WA - AA EXP 3MM
Posts: 2,793
I'd escalate that to BE management, then to AA customer relations. An involuntary rereoute is no circumstance to charge a redeposit/reinstatement fee. I believe DOT would consider that an unfair/deceptive practice and would not allow it.




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