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ARCHIVE: Business Extra Program master thread (consolidated)
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Sep 6, 2013 | 3:27 pm
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bedelman
Join Date:
Jan 2001
Location:
Bellevue, WA - AA EXP 3MM
Posts:
2,793
I'd escalate that to BE management, then to AA customer relations. An involuntary rereoute is no circumstance to charge a redeposit/reinstatement fee. I believe DOT would consider that an unfair/deceptive practice and would not allow it.
bedelman
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