BA Seat Selection Issues for AA Flyers (archive through 2019)
Jun 11, 2018, 2:35 pm
#286
Join Date: Jan 2018
Posts: 230
Can you reserve seats for free as a gold?
i’m on a BA operated AA flight number in PE, and would like to select seats if possible, without paying BA’s fees.
i’m on a BA operated AA flight number in PE, and would like to select seats if possible, without paying BA’s fees.
Jun 11, 2018, 2:37 pm
#287
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,624
If you are within 7 days of departure, then yes you can
Jun 11, 2018, 2:38 pm
#288
Join Date: Jan 2018
Posts: 230
thank you.
Jun 11, 2018, 2:39 pm
#289
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,624
I became an AAdvantage platinum member about 2 weeks ago and have been unable to select seats without a fee on an upcoming flight operated by BA. I've spoken to the Platinum desk and BA over the phone and they both say the other is responsible for the error. Any suggestions on how to reserve the seats without paying BA's fees?
Then go to BA's mamange booking and add the number back in. It will then almost certainly pick up your new status
Jun 11, 2018, 2:55 pm
#290
Join Date: Aug 2015
Location: SIN
Posts: 1,098
I was in a similar situation last year, when I just turned platinum, but this was not reflected in bookings made prior to turning platinum. I had luck with seat selection, by contacting the BA twitter team. I just sent them a DM about the seat I wanted, and they were able to select a seat for me.
Jun 11, 2018, 5:19 pm
#291
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I became an AAdvantage platinum member about 2 weeks ago and have been unable to select seats without a fee on an upcoming flight operated by BA. I've spoken to the Platinum desk and BA over the phone and they both say the other is responsible for the error. Any suggestions on how to reserve the seats without paying BA's fees?
As others have said, removing tour FFN and adding it again at MMB (Managr My Booking, where I’ve sometimes entered the AA PNR and have had the BAEC site render the BA PNR. If you booked before your Sapphire status was reflected on your AA account, BA may not have your correct status tier.
Jun 12, 2018, 4:53 am
#292
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,193
My wife who recently did a PLT status match, had the same problem, AA says it shows for then,BA said they could see it but the system would not let them book seats,
the very nice BA agent was able to override the system and give my wife the seat next to me.
I found that after our trip, the problem was solved. (the BA call center I was talking to was based out of India, and well I can speak to them in their native tongue.)
the very nice BA agent was able to override the system and give my wife the seat next to me.
I found that after our trip, the problem was solved. (the BA call center I was talking to was based out of India, and well I can speak to them in their native tongue.)
Jun 12, 2018, 8:15 am
#293
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
Be aware you can not select seats until EXACTLY 7 days prior (at the departure time.)
So if your flight leaves at 7pm, you will not be able to select seats online until it is 7pm (time of departure city), one week prior.
So if your flight leaves at 7pm, you will not be able to select seats online until it is 7pm (time of departure city), one week prior.
Jul 10, 2018, 10:28 am
#294
Join Date: Mar 2010
Programs: AA Plat, Marriott Plat
Posts: 736
Pardon the question if its been asked before but are exit seats only available by paying even on OW Sapphire (AA Plat)?
*NM - I think I found my answer. I would have to pay regardless.
*NM - I think I found my answer. I would have to pay regardless.
Last edited by living near shamu; Jul 10, 2018 at 10:34 am
Jul 24, 2018, 4:06 pm
#295
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat 5MM, HH Diamond, IHG Plat, UA, BA
Posts: 738
Economy Exit Row seat on BA for AA Platinum?
I have an Economy reservation on BA (LHR to SJC) booked on AA as AA Economy award with AA miles. I got the BA record locator.
I logged in to my Executive Club account on BA, found the reservation and was able select a seat. But it shows that for Economy Exit Row seat I have to pay $95.
I am AA Platinum. Do I deserve an Economy exit row seat without a fee? Or BA are right in wanting to charge me for it?
I logged in to my Executive Club account on BA, found the reservation and was able select a seat. But it shows that for Economy Exit Row seat I have to pay $95.
I am AA Platinum. Do I deserve an Economy exit row seat without a fee? Or BA are right in wanting to charge me for it?
Jul 24, 2018, 6:04 pm
#296
Join Date: Jul 2002
Location: Dallas, Texas
Programs: AA Exp. Bonvoy Gold, Hilton Gold, IHG Platinum.
Posts: 1,186
Your seat selection should be free as a one world sapphire member. When you access your flight on the BA website add your Advantage member info to the booking. That should allow you to select the seat. Alternately you can call and give them the info. Also have you tried selecting the seat on the AA website?
Jul 24, 2018, 6:16 pm
#297
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,035
I have an Economy reservation on BA (LHR to SJC) booked on AA as AA Economy award with AA miles. I got the BA record locator.
I logged in to my Executive Club account on BA, found the reservation and was able select a seat. But it shows that for Economy Exit Row seat I have to pay $95.
I am AA Platinum. Do I deserve an Economy exit row seat without a fee? Or BA are right in wanting to charge me for it?
I logged in to my Executive Club account on BA, found the reservation and was able select a seat. But it shows that for Economy Exit Row seat I have to pay $95.
I am AA Platinum. Do I deserve an Economy exit row seat without a fee? Or BA are right in wanting to charge me for it?
Yes. You need to pay. Or just wait until closer to departure
OW Sapphire = AA Plat = BA Silver
OW Emerald = AA Exp Plat = BA Gold
BA Seating Policy Guide
Exit row seats
Premier or Gold Executive Club cardholders (and oneworld equivalents) are eligible to request exit row seating for themselves and any companion(s) without charge at the time of booking whether they are in the same booking or on a separate booking. However, for companions who aren't on the same booking, the TCP and seating request has to be done by phone.
All other customers (including Silver and Bronze Executive Club card holders and oneworld equivalents) wishing to request an exit seat in World Traveller or World Traveller Plus can pay for an exit row seat from 14 days until 4 days before their flight, subject to availability. On short-haul, exit row seat assignments are free to oneworld Sapphire members from time of booking and from 7 days prior to departure for oneworld Ruby members.
Premier or Gold Executive Club cardholders (and oneworld equivalents) are eligible to request exit row seating for themselves and any companion(s) without charge at the time of booking whether they are in the same booking or on a separate booking. However, for companions who aren't on the same booking, the TCP and seating request has to be done by phone.
All other customers (including Silver and Bronze Executive Club card holders and oneworld equivalents) wishing to request an exit seat in World Traveller or World Traveller Plus can pay for an exit row seat from 14 days until 4 days before their flight, subject to availability. On short-haul, exit row seat assignments are free to oneworld Sapphire members from time of booking and from 7 days prior to departure for oneworld Ruby members.
Sep 19, 2018, 8:59 am
#298
Join Date: Jan 2018
Posts: 230
Just tried to select seats for a flight in 7 days as OW sapphire. No seats available for selection. So got to wait until check in to figure out what seats we can get.
So frustrating to not be able to select seats at the time of booking, let alone within 7 days of the flight.
So frustrating to not be able to select seats at the time of booking, let alone within 7 days of the flight.
Sep 21, 2018, 5:13 pm
#299
Join Date: Jul 2013
Programs: AA MM, AA EXP; OW Emerald, EK silver
Posts: 928
Seat allocation on BA with AA booking
I have recently achieved Platinum on AA which entitles me, as OW sapphire, to a seat choice on BA as soon as booked. Currently have a reservation through AA fRT rom JFK to LHR amy outward flight being on BA. My new status doesn't show on the BA website so am unable to select my seat. Have emailed both AA and BA, contacted both by phone without any success. Does anyone have any ideas or experience in this situation?
Sep 21, 2018, 5:22 pm
#300
Join Date: Jan 2018
Posts: 230
BA Seat Selection Issues for AA Flyers - charges, seating, award, etc.
Have a read through the thread.
in short, I think delete and re-add your FFN from the BA booking is the advice.
Have a read through the thread.
in short, I think delete and re-add your FFN from the BA booking is the advice.