BA Seat Selection Issues for AA Flyers (archive through 2019)
Mar 23, 2018, 11:16 am
#271
Join Date: Mar 2011
Location: FLL/MIA
Programs: AA Gold
Posts: 138
Same issue, by chance did you name come through Middle First Last on the BA side but looks good on AA and on Finnair or other side?
Mar 23, 2018, 3:11 pm
#273
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,625
I would get the number removed from the booking , then go to the BA site and add the number again; don't have an agent do it - this way you can be sure it was removed and added again, There should be no issue with the platinum status showing on BA, even though it is a temporary challenge status
Mar 26, 2018, 12:35 pm
#274
Join Date: Sep 2012
Posts: 1,336
I would get the number removed from the booking , then go to the BA site and add the number again; don't have an agent do it - this way you can be sure it was removed and added again, There should be no issue with the platinum status showing on BA, even though it is a temporary challenge status
Apr 18, 2018, 12:19 pm
#275
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
AA Vacation package BA and AA, selecting seats on BA
Via AA Vacations I booked a pkg, for AA flts I was able to select seats. On AA.COM for the BA flts I was sent to BA.COM, but BA had already assigned me seats[which didn't show on AA.COM]. To get all seat assignments to show on AA.COM, I had to CHANGE BA's seats to some other seats and confirm--seems like a "screwy" arrangement.
Apr 18, 2018, 2:34 pm
#276
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Via AA Vacations I booked a pkg, for AA flts I was able to select seats. On AA.COM for the BA flts I was sent to BA.COM, but BA had already assigned me seats[which didn't show on AA.COM]. To get all seat assignments to show on AA.COM, I had to CHANGE BA's seats to some other seats and confirm--seems like a "screwy" arrangement.
This is one reason why I use TripIt to aggregate my trips.
Apr 18, 2018, 5:58 pm
#277
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
The AA and BA IT platforms don’t communicate with each other very well, and in most cases one can not select seats on BA without paying for the privilege (exception for AA Plat, PPro and EXP, iirc). If you update your seats on BA using BAEC MMB / Manage My Booking, they probably won’t update on aa.com.
This is one reason why I use TripIt to aggregate my trips.
This is one reason why I use TripIt to aggregate my trips.
Apr 26, 2018, 6:03 am
#278
Join Date: Aug 2014
Location: YYC
Posts: 2,075
In case anyone is curious, I finally got an official answer on this one from someone deep within the bowels of AAdvantage. The AA Platinum status will not show for external (Oneworld) purposes until end of March. Seems like the processing of this temporary AA Platinum status is a very manual process.
Apr 26, 2018, 7:21 am
#279
Join Date: Sep 2012
Posts: 1,336
No, unfortunately, they weren't that specific. I wouldn't assume it was on such a predictable schedule...
May 14, 2018, 12:07 pm
#280
Join Date: Apr 2006
Location: Washington state
Programs: AA LT Gold
Posts: 269
I tried the finnair suggestion to get BA booking to show Gold status, did not work. When I booked this from a cancelled award with LHR-SEA in business, agent told me I could get a seat 7 days but BA only shows seat available 24 hours. Do Gold qualify for 7 days seating assignments?
May 14, 2018, 12:22 pm
#281
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,933
I tried the finnair suggestion to get BA booking to show Gold status, did not work. When I booked this from a cancelled award with LHR-SEA in business, agent told me I could get a seat 7 days but BA only shows seat available 24 hours. Do Gold qualify for 7 days seating assignments?
May 14, 2018, 12:36 pm
#282
Join Date: Apr 2006
Location: Washington state
Programs: AA LT Gold
Posts: 269
Gold status not showing. Have been LT for years.
Jun 11, 2018, 1:29 pm
#283
Join Date: Feb 2018
Posts: 10
Platinum unable to select seats on flight operated by BA
I became an AAdvantage platinum member about 2 weeks ago and have been unable to select seats without a fee on an upcoming flight operated by BA. I've spoken to the Platinum desk and BA over the phone and they both say the other is responsible for the error. Any suggestions on how to reserve the seats without paying BA's fees?
Jun 11, 2018, 2:21 pm
#284
Join Date: Jun 2007
Location: SBA & LAX
Programs: AA Lifetime Gold, BA Lifetime Blue, Marriott Gold, and many others
Posts: 1,152
I became an AAdvantage platinum member about 2 weeks ago and have been unable to select seats without a fee on an upcoming flight operated by BA. I've spoken to the Platinum desk and BA over the phone and they both say the other is responsible for the error. Any suggestions on how to reserve the seats without paying BA's fees?
Jun 11, 2018, 2:24 pm
#285
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,268
I became an AAdvantage platinum member about 2 weeks ago and have been unable to select seats without a fee on an upcoming flight operated by BA. I've spoken to the Platinum desk and BA over the phone and they both say the other is responsible for the error. Any suggestions on how to reserve the seats without paying BA's fees?