BA Seat Selection Issues for AA Flyers (archive through 2019)
Jan 17, 2018, 7:11 am
#256
Join Date: Dec 2005
Location: South Florida
Programs: AA EXP, HH Diamond, Marriott Platinium
Posts: 1,334
Award seats should be able to select seats, just not the better (exit, bulkhead etc) seats. You as AA Platinum (OW Sapphire) should be able to select betters seats, try to change your FF on RJ or Finnair website using the BA record locator (Amadeus) which will be visible when AA redirect you to BA.com.
Jan 17, 2018, 8:02 am
#257
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
Use Finnair.com to remove the status. Exit out of the page then add it back in. You can use your BA (Amadeus) PNR with the Finnair website.
Feb 19, 2018, 11:29 am
#258
Join Date: Mar 2012
Location: San Francisco and Berlin
Programs: UA 1K MM, Bonvoy Titanium Elite
Posts: 31
Seat Reservations on BA Metal when booking award flight with AA miles?
Hi,
I apologize if this was answered prior - but couldn't find the exact situation.
I am aware of the horrid BA fees when booking and flight (say, LAX-LHR) solely with AA miles on AA, flying on BA; and I am also aware of BA charging for seat reservations in business (and below).
Question: If I book a business ticket flying on BA, solely with AA miles - can I make a seat reservation? I.e. will I get a BA PNR after booking that will enable me - for a fee - to reserve said business seats or is this a problem with award tickets?
Thanks in advance!
I apologize if this was answered prior - but couldn't find the exact situation.
I am aware of the horrid BA fees when booking and flight (say, LAX-LHR) solely with AA miles on AA, flying on BA; and I am also aware of BA charging for seat reservations in business (and below).
Question: If I book a business ticket flying on BA, solely with AA miles - can I make a seat reservation? I.e. will I get a BA PNR after booking that will enable me - for a fee - to reserve said business seats or is this a problem with award tickets?
Thanks in advance!
Feb 19, 2018, 11:57 am
#259
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
Yes, you'll get an BA (Amadeus) PNR. Entering your AA PNR into BA's website should also pull up the correct reservation, and display the Amadeus PNR.
Feb 19, 2018, 12:09 pm
#260
Join Date: Mar 2012
Location: San Francisco and Berlin
Programs: UA 1K MM, Bonvoy Titanium Elite
Posts: 31
Feb 25, 2018, 1:31 pm
#261
Join Date: Mar 2012
Location: San Francisco and Berlin
Programs: UA 1K MM, Bonvoy Titanium Elite
Posts: 31
I have the reservation now - and a BA PNR (in Club World). However, when I go to seat selection there, I have no way to pay for / select them. It just tells me "Seat choices are only available at check-in".
Now, checking back on AA's site, the reservation has a status of "On Request". Should I assume that that's the problem - but that once it changes to 'confirmed' seat res on BA's site will be available for me (for a charge) ?
Thanks again!
Feb 25, 2018, 2:09 pm
#262
Join Date: Jul 2008
Posts: 803
My experience is that once the rservation has been ticketed you can select seats by paying but that you can’t do anything until the status in american is ticketed. I have never had to pay for seats booked in first or business using miles only coach and I always use american miles
Feb 25, 2018, 2:58 pm
#263
Join Date: Mar 2012
Location: San Francisco and Berlin
Programs: UA 1K MM, Bonvoy Titanium Elite
Posts: 31
My experience is that once the rservation has been ticketed you can select seats by paying but that you can’t do anything until the status in american is ticketed. I have never had to pay for seats booked in first or business using miles only coach and I always use american miles
Ok - I will wait till the AA status go to 'ticketed' or confirmed (versus the 'On Request', which it's been at for a few hours now) and check again.
I'll post to let 'everyone' know if it let me do it free of charge in U class.
Thanks
Feb 25, 2018, 3:19 pm
#264
Join Date: Aug 2008
Location: San Francisco
Programs: AA EXP; Marriott BonVoy Titanium Elite, Marriott LT Plat.
Posts: 1,717
It's been my (J class) experience that if you do not have OW status, you will be charged a fee to select seats regardless of the class of service on BA.
Feb 25, 2018, 3:55 pm
#265
Join Date: Mar 2012
Location: San Francisco and Berlin
Programs: UA 1K MM, Bonvoy Titanium Elite
Posts: 31
So far it's been 5 hours on 'On Request" in AA's systems, and the BA PNR continues to show 'tickets at checkin' with no way to select (pay for) seats yet...
Feb 25, 2018, 4:14 pm
#266
Join Date: Sep 2002
Location: Bainbridge Island, WA
Posts: 8,965
A fee is charged by BA for any seat other than the First cabin before the 24 hour check-in. Even in First if you have a connecting flight that " downgrades" to business......you can't get the seats for that second flight unless you pay a premium. Kind of sucks.
Feb 25, 2018, 4:21 pm
#267
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,492
It usually takes a few hours for AA ticketing to go through. I've recently made some AA mileage award bookings for QF, and the emails have come within 2-3 hours.
When is your travel? You could always give AA a call (or send a message via Twitter) to make sure everything is ok.
Feb 25, 2018, 7:08 pm
#268
Join Date: Mar 2012
Location: San Francisco and Berlin
Programs: UA 1K MM, Bonvoy Titanium Elite
Posts: 31
Did you get an email from AA that says, "Your trip confirmation and receipt?"
It usually takes a few hours for AA ticketing to go through. I've recently made some AA mileage award bookings for QF, and the emails have come within 2-3 hours.
When is your travel? You could always give AA a call (or send a message via Twitter) to make sure everything is ok.
It usually takes a few hours for AA ticketing to go through. I've recently made some AA mileage award bookings for QF, and the emails have come within 2-3 hours.
When is your travel? You could always give AA a call (or send a message via Twitter) to make sure everything is ok.
No email or anything.... The flight is 'in the system' at AA and BA (have both PNRs), but no ticketing yet ("on request"). Been about 7 hours now. I suppose I'll call AA later tonight to find out what's going on...?
Thx
Feb 26, 2018, 9:42 am
#269
Join Date: Mar 2012
Location: San Francisco and Berlin
Programs: UA 1K MM, Bonvoy Titanium Elite
Posts: 31
Alright,
so have an email with ticket numbers (2 tickets, same PNR) as expected now. Status on AA now shows 'ticketed'! Yay!
AND, I can choose seats on BA (as expected, for a charge - which I still find pretty obnoxious in Business class - but oh well).
Thanks everyone for the help!
so have an email with ticket numbers (2 tickets, same PNR) as expected now. Status on AA now shows 'ticketed'! Yay!
AND, I can choose seats on BA (as expected, for a charge - which I still find pretty obnoxious in Business class - but oh well).
Thanks everyone for the help!
Mar 22, 2018, 11:49 pm
#270
Join Date: Sep 2012
Posts: 1,336
If status change occurs or is not picked up, the quickest and easiest way to get it fixed is simply to remove the number and add ti back in again. This can be done in very little time online at the Finnair manage booking page
If at 7 days prior to departure it doesn't allow seat selection, then removing and re-adding is what I would suggest ; prior to that just wait
If at 7 days prior to departure it doesn't allow seat selection, then removing and re-adding is what I would suggest ; prior to that just wait
However, BA says they can't see the status and are wanting $$ for seat assignments. The trip on BA (previously booked) is within the 3-month challenge window.
I asked BA to remove and refresh my AA number ... they did, and still say they can't see it and there's nothing they can do about it.
Is this normal? (NB: I will complete the challenge with this BA trip, ironically...)
Thanks FT!