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AA miles awards: using / redeeming AA miles on Qantas (QF) & related (consolidated)

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Old Jan 14, 2015, 5:58 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
AA miles awards: using / redeeming AA miles on Qantas (QF)

The basics:
QF releases their awards from 353 days out to QF FF's and some ffp's (Amadeus CRS). So at the 331 days (~Sabre CRS) AA for award release there are scant seats left. They tend to add more much closer to the day of flight, if there are seats available.

2017.07.08 edit by FlyerTalkUserName: For US flights it has been my recent, but limited experience that QF releases award availability around 10-11 months from departure. Consider searching for one seat in F and one in J as well.

Consider alternate cities. E.g. Flights to BNE might be easier to book with AA miles than SYD or MEL, so adding a segment from BNE might give you a trip denied by connecting in SYD. You might have to remind AA reservationists, because they might not consider BNE.

Consider alternate airlines, such as HA from HNL, TN via PPT, FJ via NAN, etc.

N.B. Travel via Honolulu, or Asia (e.g. HKG or NRT), will require two awards.

aa.com occasionally may report "phantom availability" of premium awards on Qantas.

2017.07.08 edit by FlyerTalkUserName: Conversely, aa.com occasionally may not show available Qantas awards. Use BA's search tool, QF's search tool, or service like ExpertFlyer to see availability. Call in to ticket.

Originally Posted by Dave Noble
BA only shows 3 cabins in output. When searching for award seats, make sure to select 1st class as cabin and it will show premium economy, business and 1st rather than economy, premium economy and business

It only displays flights where there is a seat in at least one cabin. If there is no availability on the flight in any cabin, then the flight will not be displayed.
The aa.com oneworld and Other Airline Award Chart may be seen here, for required miles and restrictions on connections.

Note: Reservation speculating, or tying up award space to "flip" in (or out of) Coupon Connection will not be tolerated. If you have an "extra" reservation, simply cancel or refund it. This will not be allowed in this forum either.

Qantas Routes
To be updated
SYD to LAX, DFW, HNL and YVR. SYD SFO restart delayed
BNE to LAX
MEL to LAX and DFW
SYD AKL JFK from 14 June 2023

Notes
Routes can change, so please check the schedule.
During low seasons some routes may not have flights every day.
Not all flights/routes have first class. Only the QF A380 aircraft have has first class.
QF have retired all B747's and sent them to the Mojave desert (July 2020)

+++++++++++++++++
/Moderator

Older posts have been archived to ARCHIVE: AA miles awards: using / redeeming AA miles on Qantas (QF)

Note: Older posts have been archived off to this thread

Updates & edits
20 May 2016 - JDiver
23 Sept 2019 - Mwenenzi QF routes added
11 Mar 2020 - Mwenenzi QF route changes
31 Jul 2020 - Mwenenzi QF B747 retired. More Covid-19 announcements from QF
07 Aug 2020 - Mwenenzi QF B787 to storage
12 Nov 2021 - Mwenenzi QF announcements 3 off
05 Mar 2022 - Mwenenzi QF announcements
12 Jun 2022 - Mwenenzi QF announcements removed (except 2) as AU fully open & QF flying AU<--->USA
24 Dec 2022 - Mwenenzi QF post CV19 announcements removed. MELDFW route added

THIS WIKI IS UNDER CONSTRUCTION. PLEASE FEEL FREE TO ADD VALUE.
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AA miles awards: using / redeeming AA miles on Qantas (QF) & related (consolidated)

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Old Jul 11, 2017, 5:15 am
  #751  
 
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Originally Posted by Kremmen
It would be about as quick to just check for yourself as to a write a condescending note assuming that others are inept.

Takes under a minute. First route I tried was SYD-DFW in May.
Look at 15th.
QF shows all 4 classes available.
ba.com shows Y only.
aa.com shows nothing, of course.
I think you missed the point of the previous poster.

Either way, a check of EF shows that only Y is available for an award on that flight, so the QF site is not showing correctly.
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Old Jul 11, 2017, 5:37 am
  #752  
 
Join Date: Feb 2001
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Posts: 4,228
Originally Posted by iadisgreat
Either way, a check of EF shows that only Y is available for an award on that flight, so the QF site is not showing correctly.
That in itself raises the question about what "correct" means. I'm not going to go as far as actually making the booking, but I went most of the way without error. If these seats can be booked on the QF site, that makes things really ugly for partners.
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Old Jul 11, 2017, 7:09 am
  #753  
 
Join Date: Dec 2015
Posts: 624
Originally Posted by Kremmen
It would be about as quick to just check for yourself as to a write a condescending note assuming that others are inept.

Takes under a minute. First route I tried was SYD-DFW in May.
Look at 15th.
QF shows all 4 classes available.
ba.com shows Y only.
aa.com shows nothing, of course.
Except I wouldn't know what to check against since neither of the two previous posters explicitly mentioned what routing they were looking at.

This is FlyerTalk, everything is questioned. Simply clarifying. I was on mobile so no way I was using BA or QF's search tools without additional details.

Also you can see upthread where I had similar exchanges regarding the idea that QF dumped all of their award seats at T-360 and posters were incorrectly using QF's award tool to count partner award availability as QF award availability.

Originally Posted by iadisgreat
I think you missed the point of the previous poster.

Either way, a check of EF shows that only Y is available for an award on that flight, so the QF site is not showing correctly.
Originally Posted by Kremmen
That in itself raises the question about what "correct" means. I'm not going to go as far as actually making the booking, but I went most of the way without error. If these seats can be booked on the QF site, that makes things really ugly for partners.
Great point. Would be huge if QF is changing partner availability. I'm at my computer now and replicated what both of you are seeing. Clicked through as far as I could on QF's website to try and book QF7 in F and it didn't error. I don't have any QF miles so I can't make the actual booking.
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Old Jul 11, 2017, 5:26 pm
  #754  
 
Join Date: Oct 2014
Location: Sydney, Australia
Programs: points traveller
Posts: 329
all sore points aside - i was doing the same as above SYD-DFW. QF chat agent confirmed availability to book J seats, but J was not showing on partner searches, or on expertflyer
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Old Jul 12, 2017, 5:25 pm
  #755  
 
Join Date: Jul 2014
Posts: 29
Originally Posted by FlyerTalkUserName
Just to confirm you both clicked on the individual flights and confirmed it was QF metal? QF shows a lot of partner availability that AA doesn't show. Not sure if there are any partners QF shows but BA doesn't.

There's some mention of Phantom space in the AS/QF thread so it probably does happen from time to time.

https://www.flyertalk.com/forum/alaska-airlines-mileage-plan/1812149-consolidated-qantas-qf-awards-availability-booking-routing-thread.html
yes, it was all QF metal. many routes and days. In particular, I'm looking for hgk-mel on May 10th. Still seeing it. A bunch of 1 stops on QF metal in business (searching for 2 seats), none of them are on AA or BA even when checking the individual longer leg (ie hgk-syd)

Last edited by eb12; Jul 12, 2017 at 5:30 pm Reason: added more deets
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Old Jul 12, 2017, 6:39 pm
  #756  
 
Join Date: Dec 2015
Posts: 624
Originally Posted by eb12
yes, it was all QF metal. many routes and days. In particular, I'm looking for hgk-mel on May 10th. Still seeing it. A bunch of 1 stops on QF metal in business (searching for 2 seats), none of them are on AA or BA even when checking the individual longer leg (ie hgk-syd)
Just wondering, but any reason you won't go for the CX availability?

Odd that in the case you outlined QF availability matches BA and EF (not even going to try AA's tool) for the QF nonstop, but not the connections. A quick test appeared to show that the QF128 (HKG-SYD), QF461 (SYD-MEL) combination has U class availability on the SYD-MEL leg, but not HKG-SYD. Maybe QF's search tool is taking a page out of AA's playbook and returning business availability when at least one leg is availability?

Either way, that wouldn't answer what's going on with the availability on SYD-DFW.
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Old Jul 12, 2017, 7:40 pm
  #757  
 
Join Date: Jul 2014
Posts: 29
Originally Posted by FlyerTalkUserName
Just wondering, but any reason you won't go for the CX availability?
CX is the preferred option, but currently no business availability for flights that fit my schedule (arriving in HK that afternoon). The attached seems to debunk the connection theory
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Old Jul 12, 2017, 8:29 pm
  #758  
 
Join Date: Dec 2015
Posts: 624
Originally Posted by eb12
hey all, i was finding lots of award availability on the QF site that wasn't shown on BA or AA, and also wasn't seen by AA agents. I skimmed a decent amount of this thread but hadn't seen this mentioned. is this typical?
Bringing back your original post for one quick clarification. I updated the wiki a few weeks back to include a note about AA's search tool not showing QF space. With that said, BA and AA phone agents usually see the space as shown on QF's search tool (until now).

Originally Posted by eb12
CX is the preferred option, but currently no business availability for flights that fit my schedule (arriving in HK that afternoon). The attached seems to debunk the connection theory
Yeah I think I completely whiffed on that. Was using ExpertFlyer and got confused.
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Old Jul 12, 2017, 11:28 pm
  #759  
Moderator: American AAdvantage
 
Join Date: May 2000
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Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by eb12
yes, it was all QF metal. many routes and days. In particular, I'm looking for hgk-mel on May 10th. Still seeing it. A bunch of 1 stops on QF metal in business (searching for 2 seats), none of them are on AA or BA even when checking the individual longer leg (ie hgk-syd)
Have you tried finding availability segment by segment?
JDiver is offline  
Old Jul 13, 2017, 3:58 pm
  #760  
 
Join Date: Jul 2014
Posts: 29
Originally Posted by JDiver
Have you tried finding availability segment by segment?
yup, see 2 posts up (i see the same results as AA when using BA as well)

I'll be sticking with BA for now, looks like the qantas, although easier to view, is not reliable
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Old Jul 29, 2017, 12:04 pm
  #761  
 
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Looking to do a redemption on Qantas within AU using AA points. No AA, Oneworld, or Qantas status. *A gold status.

First AA redemption. Not very familiar with the AA program. Read the wiki and related posts but most info seems to relate to long haul redemptions.

Am I correct in understanding that there are within-AU awards via AA @20K in business and double for a return flight (partner award)? Reward chart is confusing. The area of the chart I'm looking at has green checkmarks with no real info. When I do a "dummy booking" I get 20K each way.

As I read the booking page, this seems to be a mile saver amount (colour coded this way). Seems like a lot of points but a revenue tx is $2000 AU$ return.

Interestingly, when I pull up the Qantas revenue tx booking page, it indicates no award space. Does this suggest the AA availability is phantom?

Any info or suggestions most appreciated.
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Old Jul 29, 2017, 1:12 pm
  #762  
A FlyerTalk Posting Legend
 
Join Date: Jan 2002
Posts: 44,620
Originally Posted by Bartolo
Looking to do a redemption on Qantas within AU using AA points. No AA, Oneworld, or Qantas status. *A gold status.

First AA redemption. Not very familiar with the AA program. Read the wiki and related posts but most info seems to relate to long haul redemptions.

Am I correct in understanding that there are within-AU awards via AA @20K in business and double for a return flight (partner award)? Reward chart is confusing. The area of the chart I'm looking at has green checkmarks with no real info. When I do a "dummy booking" I get 20K each way.

As I read the booking page, this seems to be a mile saver amount (colour coded this way). Seems like a lot of points but a revenue tx is $2000 AU$ return.

Interestingly, when I pull up the Qantas revenue tx booking page, it indicates no award space. Does this suggest the AA availability is phantom?

Any info or suggestions most appreciated.
It is 20k each way in business for a domestic AU award

What revenue tx booking page? are you going to qantas.com.au and checking fares for the route?
Dave Noble is offline  
Old Jul 29, 2017, 1:15 pm
  #763  
 
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Originally Posted by Dave Noble
It is 20k each way in business for a domestic AU award

What revenue tx booking page? are you going to qantas.com.au and checking fares for the route?
Yes (business class). It was cheaper in economy. Air Canada, my primary airline, offers several kinds of business class fares but on the Qantas site I could only pull up one J fare.
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Old Jul 29, 2017, 2:04 pm
  #764  
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Join Date: Jan 2002
Posts: 44,620
Originally Posted by Bartolo
Yes (business class). It was cheaper in economy. Air Canada, my primary airline, offers several kinds of business class fares but on the Qantas site I could only pull up one J fare.
For domestic travel, when searching for flights there is 2 economy columns and 1 business

The fares per flight in each column will vary based on lowest booking class - for business class all fares are flexible with no fees and refundable with no penalty - so there will be only 1 business class column but fares can vary. There are the 2 extra columns showing award availability

If the flight which you are looking at says " No seats" in the Business Classic Reward section but AA says it is available, there may be false availability being reqorted by AA ; the only thing can do is try and make booking and see if it fails
Dave Noble is offline  
Old Jul 29, 2017, 2:30 pm
  #765  
 
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Originally Posted by Dave Noble
For domestic travel, when searching for flights there is 2 economy columns and 1 business

The fares per flight in each column will vary based on lowest booking class - for business class all fares are flexible with no fees and refundable with no penalty - so there will be only 1 business class column but fares can vary. There are the 2 extra columns showing award availability

If the flight which you are looking at says " No seats" in the Business Classic Reward section but AA says it is available, there may be false availability being reqorted by AA ; the only thing can do is try and make booking and see if it fails
Very helpful, as well as despressing re potential phantom availability. I took dummy booking to payment (didn't pay) and it held but who knows. I'd have to buy top up points and clearly don't want to do that if there's no award space.
Bartolo is offline  


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