Feb 18, 2015, 5:57 pm
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
Using, earning miles, problems, etc. (Consolidated thread)
American Airlines is not the contact for Cartera / AAdvantage eShopping .
AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.
If you have trouble getting purchases to track, there's also a browser extension to help.
Cartera website: http://www.cartera.com
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421
Tel. (781) 541-6800 Fax: (781) 541-6801
For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.
A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.
As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.
Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html
Notes about Giftcards.com:
- A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
- Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- Giftcards.com has had various limits over the years, and it was always by calendar month.
- Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
- In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
Aug 31, 2023, 7:53 am
#3166
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,848
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All of the gc purchases I bothered with made it through. All posted to my aadvantage account about 48 hours later, except one that took 5 days for no apparent reason.
My Samsung purchase tracked but didn't post from mid August. It was the 16th day yesterday so sent an inquiry. I am sure since it was a $1,000 purchase on a 10x point day, it went to whatever manual queue.
Aug 31, 2023, 9:30 am
#3167
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,160
I've made 12 successful purchases since 8/22 on GiftCards.com and nothing has tracked, never showing up in Recent Transactions and never indicating a completed transaction under Recent Store Visits.
WalMart, BestBuy, Ace Hardware and other vendors have tracked for me during this time period with no issues.
Of course I'll contact Cartera after the 15 days are up but it's a shame because I otherwise would be making more purchases now.
I don't feel like taking on the risk of buying more until I know I'm going to get the miles. Hopefully they stay on the portal for a while...
Aug 31, 2023, 9:51 am
#3168
Join Date: Nov 2016
Posts: 180
I'm glad I'm not the only one. I use the portal quite a bit (3-5x per week) and have never had any issues with any other vendors tracking.
I've made 12 successful purchases since 8/22 on GiftCards.com and nothing has tracked, never showing up in Recent Transactions and never indicating a completed transaction under Recent Store Visits.
WalMart, BestBuy, Ace Hardware and other vendors have tracked for me during this time period with no issues.
Of course I'll contact Cartera after the 15 days are up but it's a shame because I otherwise would be making more purchases now.
I don't feel like taking on the risk of buying more until I know I'm going to get the miles. Hopefully they stay on the portal for a while...
I've made 12 successful purchases since 8/22 on GiftCards.com and nothing has tracked, never showing up in Recent Transactions and never indicating a completed transaction under Recent Store Visits.
WalMart, BestBuy, Ace Hardware and other vendors have tracked for me during this time period with no issues.
Of course I'll contact Cartera after the 15 days are up but it's a shame because I otherwise would be making more purchases now.
I don't feel like taking on the risk of buying more until I know I'm going to get the miles. Hopefully they stay on the portal for a while...
Aug 31, 2023, 1:50 pm
#3169
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I'm glad I'm not the only one. I use the portal quite a bit (3-5x per week) and have never had any issues with any other vendors tracking.
I've made 12 successful purchases since 8/22 on GiftCards.com and nothing has tracked, never showing up in Recent Transactions and never indicating a completed transaction under Recent Store Visits.
WalMart, BestBuy, Ace Hardware and other vendors have tracked for me during this time period with no issues.
Of course I'll contact Cartera after the 15 days are up but it's a shame because I otherwise would be making more purchases now.
I don't feel like taking on the risk of buying more until I know I'm going to get the miles. Hopefully they stay on the portal for a while...
I've made 12 successful purchases since 8/22 on GiftCards.com and nothing has tracked, never showing up in Recent Transactions and never indicating a completed transaction under Recent Store Visits.
WalMart, BestBuy, Ace Hardware and other vendors have tracked for me during this time period with no issues.
Of course I'll contact Cartera after the 15 days are up but it's a shame because I otherwise would be making more purchases now.
I don't feel like taking on the risk of buying more until I know I'm going to get the miles. Hopefully they stay on the portal for a while...
Aug 31, 2023, 2:07 pm
#3170
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,160
I would suggest changing your setup so that they all track, and then continuing to make whatever purchases you want. The problem is on your end here. You will probably get your miles but it could take months -- it's a lot easier to just fix your setup for future purchases than to continue making orders that won't track automatically.
I made a purchase literally yesterday with a different vendor that tracked perfectly.
Aug 31, 2023, 2:12 pm
#3171
Join Date: Aug 2023
Posts: 25
As a data point….with gc.com I’m batting a thousand using safari with prevent cross site traffic turned off
Aug 31, 2023, 2:14 pm
#3172
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Many, many people on this thread have had similar problems to yours, and said that when they went to using a clean (no add-ons) browser (not safari) in private / incognito mode it worked for them. I recommend chrome if you don't already use it for something else. I'm not sure about Firefox; there is a warning on the portal about it in private mode.
Aug 31, 2023, 2:22 pm
#3173
Join Date: Jul 2008
Location: DCA
Programs: AA EXP 1MM, WOH Globalist
Posts: 1,160
Different vendors may do tracking differently. The fact that it works for others is not relevant; it doesn't work for this one.
Many, many people on this thread have had similar problems to yours, and said that when they went to using a clean (no add-ons) browser (not safari) in private / incognito mode it worked for them. I recommend chrome if you don't already use it for something else. I'm not sure about Firefox; there is a warning on the portal about it in private mode.
Many, many people on this thread have had similar problems to yours, and said that when they went to using a clean (no add-ons) browser (not safari) in private / incognito mode it worked for them. I recommend chrome if you don't already use it for something else. I'm not sure about Firefox; there is a warning on the portal about it in private mode.
Aug 31, 2023, 2:24 pm
#3174
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
If you are not using private / incognito mode, you should, at a minimum, clear all your cookies before every shopping session.
Aug 31, 2023, 3:01 pm
#3175
Join Date: Jul 2009
Posts: 125
Those who are consistently buying from GC.com, what are you buying?
VGC and the miles earned offset the fees?
I was buying a whole bunch of them recently when they were offering them at a discount.
VGC and the miles earned offset the fees?
I was buying a whole bunch of them recently when they were offering them at a discount.
Aug 31, 2023, 3:26 pm
#3176
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
If you get the visa egift you get 1% in store credit that you can use towards your next purchase, which effectively lowers the fee to $3.50. Also that card can be added to digital wallets, making it more convenient to use (you can use it anywhere that you can tap to pay) It's not always available, but when it is I get that instead.
Aug 31, 2023, 3:41 pm
#3177
Join Date: Jul 2009
Posts: 125
Yeah, $6 per card is a good deal for the miles and LP I think. 750 miles alone are definitely worth more than that, and that's not including the LP.
If you get the visa egift you get 1% in store credit that you can use towards your next purchase, which effectively lowers the fee to $3.50. Also that card can be added to digital wallets, making it more convenient to use (you can use it anywhere that you can tap to pay) It's not always available, but when it is I get that instead.
If you get the visa egift you get 1% in store credit that you can use towards your next purchase, which effectively lowers the fee to $3.50. Also that card can be added to digital wallets, making it more convenient to use (you can use it anywhere that you can tap to pay) It's not always available, but when it is I get that instead.
I opted in to that 1% program a while ago but haven't earned anything. I have only been buying the Visa egift and it always says that I will earn 0 points - is that because im buying a different visa egift? Which is the one that earns the 1%?
Aug 31, 2023, 3:51 pm
#3178
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,268
the Visa egift earns 1% :
https://www.giftcards.com/visa-e-gif...e_type=virtual
Aug 31, 2023, 4:09 pm
#3179
Join Date: Jul 2009
Posts: 125
The Visa virtual account earns zero : https://www.giftcards.com/visa-egift-gift-card
the Visa egift earns 1% :
https://www.giftcards.com/visa-e-gif...e_type=virtual
the Visa egift earns 1% :
https://www.giftcards.com/visa-e-gif...e_type=virtual
Aug 31, 2023, 4:13 pm
#3180
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
The Visa virtual account earns zero : https://www.giftcards.com/visa-egift-gift-card
the Visa egift earns 1% :
https://www.giftcards.com/visa-e-gif...e_type=virtual
the Visa egift earns 1% :
https://www.giftcards.com/visa-e-gif...e_type=virtual
But the one that is marketed as "virtual" is their own card, usually at the top of the list of things your can buy. The one that is marketed as "egift" is the 1% card from giftcardmall that is listed in their branded cards (go to "brands" and scroll down; it's usually near the bottom of the list, just above the ones that are sold out).