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Old Feb 18, 2015, 5:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
AAdvantage eShoppping by Cartera Commerce
Using, earning miles, problems, etc. (Consolidated thread)


American Airlines is not the contact for Cartera / AAdvantage eShopping .

AAdvantage eShopping FAQs and an e-contact form can be found via the "Contact Us" link at the bottom left corner of the home page.

If you have trouble getting purchases to track, there's also a browser extension to help.

Cartera website: http://www.cartera.com

Cartera Commerce, Inc.
One Cranberry Hill
Lexington, Massachusetts 02421

Tel. (781) 541-6800 Fax: (781) 541-6801

For general inquiries, please contact [email protected] or 888.456.6255
MODERATOR GUIDEPOST (Please do not alter contents following)

This thread is the sole thread to address issues with AAdvantage eShopping (operated by Cartera Commerce). Other queries or complaints will invariably end up merged into this thread. All posts must comply with FlyerTalk Guidelines and Rules / TOS, or may be summarily deleted or edited by moderators.


A related article, highlighting an interview of Cartera Commerce CEO Tom Bercher, is "Secrets of Cartera Commerce Revealed: Inside the Company that Brings You Miles for Online Shopping" by Gary Leff on March 3, 2014. Link.

As described in this thread, AAdvantage Shopping now offers a downloadable button installable on your desktop (not mobile) device to facilitate e-shopping. Link.

Older posts may be read at http://www.flyertalk.com/forum/ameri...or-consol.html



Notes about Giftcards.com:
  • A separate thread exists for discussing Giftcards.com and likely has more data points than this generic thread.
  • Purchases from giftcards.com earn miles on the first $2,000 spent in the named calendar month, meaning for example between March 1st and March 31st. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
  • Giftcards.com has had various limits over the years, and it was always by calendar month.
  • Some data points show the $2,000 monthly limit is not always enforced. [Note: as of Aug 2023, the $2k limit is per order, not per purchase]
  • In 2022, larger orders track more slowly, and you may need to wait a full month to see miles. Strong advice from the thread is to make multiple small purchases (say under $300) rather than large ones to avoid the dreaded "manual review"
(Copied from the LP thread wiki): Once you click through the AAdvantage eShopping portal to a vendor offer and make a purchase, you will eventually get the associated miles posted to your AAdvantage account as both redeemable miles and Loyalty Points. If the merchant advertises an increase in the miles per dollar spent, you'll earn the higher amount in both redeemable miles and an equal number of Loyalty Points. The same applies if a merchant advertises a higher fixed amount per purchase, rather than a per dollar amount. Examples of this would appear on the portal as, "Extra miles. Was 1 mile/$. Now earn 3 miles/$" or "Extra miles. Was up to 3700 miles. Now up to 6200 miles." However, if the website advertises a "Limited-time bonus offer" for "bonus miles" after meeting a spending threshold, that bonus will only post as redeemable miles and not Loyalty Points. If a bonus is offered for some site-wide activity such as 1000 miles for installing an extension, or 500 miles for enrolling in the portal, or 2000 miles for meeting a spending threshold across multiple merchants, the bonus will only post as redeemable miles and not Loyalty Points.

Some anti-virus software silently blocks tracking, and you may want to consider disabling it for your purchase.
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AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)

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Old Oct 31, 2023, 10:47 am
  #3916  
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by Mr. BoH
Giftcards.com is running a promo for 5% off $100 virtual Visa (not the 1% G-Money version). Promo code SCARY5. Code is not listed on eshopping site yet but historically these codes have not invalidated miles earning.

But multiplier is still at 1x, so I am on the fence pulling the trigger.
I have participated in all prior sales but I am going to sit this one out. GC.com has been slowly nerfing their sales. When they first started it was 10% off with a max value of $250. I have the ability to MS these but it only makes sense when these are somewhat negative cost to offset at least some of my liquidation costs and/or the portal payouts are higher. Else I have better plays.
36902BRF is offline  
Old Oct 31, 2023, 11:46 am
  #3917  
 
Join Date: Jul 2009
Posts: 125
Originally Posted by 36902BRF
I have participated in all prior sales but I am going to sit this one out. GC.com has been slowly nerfing their sales. When they first started it was 10% off with a max value of $250. I have the ability to MS these but it only makes sense when these are somewhat negative cost to offset at least some of my liquidation costs and/or the portal payouts are higher. Else I have better plays.
Ill second that. I got excited when i first saw the offer this morning but was quickly disappointed.
The offer itself is meh.
The 1x is meh
The 1x becomes 0x with GC.com not allowing the code to be used with portals is very meh.
Mr. BoH likes this.
zux85 is offline  
Old Oct 31, 2023, 1:13 pm
  #3918  
 
Join Date: Oct 2019
Posts: 253
Nov 1 tomorrow.

I wonder if we will see a holiday shopping season promo drop? Might not be nov 1, but iirc they usually drop one pretty early well before black friday? I love those promos easy free miles
lunchtime is offline  
Old Oct 31, 2023, 1:19 pm
  #3919  
FlyerTalk Evangelist
 
Join Date: Oct 2014
Posts: 10,904
Originally Posted by zux85
Ill second that. I got excited when i first saw the offer this morning but was quickly disappointed.
The offer itself is meh.
The 1x is meh
The 1x becomes 0x with GC.com not allowing the code to be used with portals is very meh.
I'm still using 1x to pay my bills. It's better than 0x. I'll happily pay $3.50 for 250 AA miles and LP. That's way below my threshold. In the case of my health insurance I'm actually getting 2x as they don't take CCs, only debit cards or ACH.

MS is way beyond my risk tolerance for Citi and AA so I have no interest in that.
notquiteaff and MarkOK like this.
VegasGambler is offline  
Old Oct 31, 2023, 10:27 pm
  #3920  
 
Join Date: Oct 2019
Posts: 253
Originally Posted by lunchtime
Nov 1 tomorrow.

I wonder if we will see a holiday shopping season promo drop? Might not be nov 1, but iirc they usually drop one pretty early well before black friday? I love those promos easy free miles
the usual promo is back!
spend $200 500 bonus miles
spend $700 2,000 bonus miles
spend $1,600 4,000 bonus miles

I know some people will be negative its not LPs but i still value this promotions as i have stuff i need to buy on sites that never offer promo additional miles opportunities
lunchtime is offline  
Old Nov 1, 2023, 5:09 am
  #3921  
 
Join Date: Sep 2018
Location: DSM
Programs: AA EXP
Posts: 110
Ace Hardware gone again, hopefully they'll be back. Seems like they were off the portal for a few weeks last year around this time as well.
DSM Flyer is offline  
Old Nov 1, 2023, 8:24 am
  #3922  
 
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,848
Originally Posted by DSM Flyer
Ace Hardware gone again, hopefully they'll be back. Seems like they were off the portal for a few weeks last year around this time as well.
Darn.

Yesterday, I see a couple major clawbacks on some Ace purchases I did in August. No idea why -- I followed all the rules.
I guess I will submit a complaint, but that never seems to get me anywhere. I think over the last two years, I am now up to 10,000 miles in clawbacks that I don't think should have happened.
MarkOK is offline  
Old Nov 1, 2023, 8:30 am
  #3923  
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,018
Originally Posted by MarkOK
Darn.

Yesterday, I see a couple major clawbacks on some Ace purchases I did in August. No idea why -- I followed all the rules.
I guess I will submit a complaint, but that never seems to get me anywhere. I think over the last two years, I am now up to 10,000 miles in clawbacks that I don't think should have happened.
Are you using a promo code by any chance?
TravelinSperry is offline  
Old Nov 1, 2023, 9:37 am
  #3924  
 
Join Date: Aug 2017
Location: Stilllwater OK (SWO)
Programs: AAdvantage ExecPlat, World of Hyatt Globalist, plain "member" of Marriott, IHG, enterprise, etc.
Posts: 1,848
Originally Posted by TravelinSperry
Are you using a promo code by any chance?
The promo code used was on the Eshopping site. (actually, it wasn't a code. It was just a promotional sale, which was on the Eshopping site).
MarkOK is offline  
Old Nov 1, 2023, 9:49 am
  #3925  
 
Join Date: Oct 2019
Posts: 253
Yeah I had a clawback too from tractor supply company too. They were right I used a code.

They must be running some program to catch. Also maybe take a screen shot of the promo code you’re using if it’s on their portal as a useable code.
lunchtime is offline  
Old Nov 1, 2023, 11:16 am
  #3926  
 
Join Date: Feb 2007
Location: Between ORD and MKE
Programs: AA ExecPlat; UA 1K
Posts: 147
With the promo released today:

spend $200 500 bonus miles
spend $700 2,000 bonus miles
spend $1,600 4,000 bonus miles

I am thinking that even at 1x buying some of the $100 discounted gift cards -- or, at a slightly higher cost, the $250 ones that can be used on Apple Pay -- might be worth doing. The T's and C's of the promotion exclude gift cards and other cash equivalents, but IIRC the giftcards.com purchases have counted for past redeemable miles promotions. Does anyone else remember whether those have counted in the recent past?
McTigerFan is offline  
Old Nov 1, 2023, 11:21 am
  #3927  
 
Join Date: Aug 2003
Location: Henderson, NV, USA
Programs: Hilton Diamond; Hertz PC; AA Platinum; Marriott Lifetime Gold
Posts: 162
Frequent Miler reported the codes for the $100 gift cards are "not commissionable" and are therefore assumed to not get miles. Have not seen it confirmed, and am considering getting one to test but if someone here has a DP on that...

Originally Posted by McTigerFan
With the promo released today:

spend $200 500 bonus miles
spend $700 2,000 bonus miles
spend $1,600 4,000 bonus miles

I am thinking that even at 1x buying some of the $100 discounted gift cards -- or, at a slightly higher cost, the $250 ones that can be used on Apple Pay -- might be worth doing. The T's and C's of the promotion exclude gift cards and other cash equivalents, but IIRC the giftcards.com purchases have counted for past redeemable miles promotions. Does anyone else remember whether those have counted in the recent past?
GVR Bill is offline  
Old Nov 1, 2023, 11:24 am
  #3928  
 
Join Date: Aug 2013
Posts: 1,710
Originally Posted by GVR Bill
Frequent Miler reported the codes for the $100 gift cards are "not commissionable" and are therefore assumed to not get miles. Have not seen it confirmed, and am considering getting one to test but if someone here has a DP on that...
Keep in mind even if it does track now it may be clawed back later.
GVR Bill likes this.
36902BRF is offline  
Old Nov 1, 2023, 11:30 am
  #3929  
 
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,451
Originally Posted by McTigerFan
With the promo released today:

spend $200 500 bonus miles
spend $700 2,000 bonus miles
spend $1,600 4,000 bonus miles

I am thinking that even at 1x buying some of the $100 discounted gift cards -- or, at a slightly higher cost, the $250 ones that can be used on Apple Pay -- might be worth doing. The T's and C's of the promotion exclude gift cards and other cash equivalents, but IIRC the giftcards.com purchases have counted for past redeemable miles promotions. Does anyone else remember whether those have counted in the recent past?
They've always counted for me.

I will be buying some of the 250s. Even at 1X, purchased with a CITI AA card, if at the 30% bonus LP level, the result is 503RDMs and 578LPs... for $3.47 (assuming you have a giftcards.com account, and earned some g-points from your last $250).
WannaTheater is offline  
Old Nov 1, 2023, 11:33 am
  #3930  
 
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,653
Originally Posted by McTigerFan
With the promo released today:

spend $200 500 bonus miles
spend $700 2,000 bonus miles
spend $1,600 4,000 bonus miles

I am thinking that even at 1x buying some of the $100 discounted gift cards -- or, at a slightly higher cost, the $250 ones that can be used on Apple Pay -- might be worth doing. The T's and C's of the promotion exclude gift cards and other cash equivalents, but IIRC the giftcards.com purchases have counted for past redeemable miles promotions. Does anyone else remember whether those have counted in the recent past?
Giftcards.com purchases counted for me on the last promo - back to school.
txpenny is offline  


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