Why Are the Wine Glasses So Small?
Jul 6, 2012, 8:17 pm
#47
Join Date: Dec 2011
Location: DCA/IAD/SFO/SJC/JFK/NRT/LHR/BOS/etc
Programs: AA (EXP, 3 MM), Hyatt Globalist, Taj InnerCircle Silver, MLife Noir, former LHW-Aurelian
Posts: 365
Jul 6, 2012, 9:25 pm
#48
Join Date: Jun 2010
Location: DCA and STL
Programs: AA Concierge Key, Marriott Lifetime Titanium, National Car Executive Elite
Posts: 524
Last year I was on a Sunday night flight on a CRJ-900 out of MEM that had no red wine on board at all. This came out when the FA was taking pre-flight drink orders. I quietly settled for a Bloody Mary, but several passengers were insisting to no avail for catering to come back. I wanted to get to PHX so I'm glad that DL did not comply with the passenger requests, but the fact that it happened in the first place says something about how poor DL service is compared to AA service.
Jul 6, 2012, 10:12 pm
#49
Join Date: Aug 2001
Location: Southern California/Los Angeles
Programs: Various
Posts: 2,778
Really? The FAs should not do this according to the AA service standards ; Amenities and Service items should not move from a Premium Cabins to a lower service level (F to J or J to Y)
Jul 7, 2012, 4:47 am
#50
Join Date: Jul 2011
Location: DCA
Programs: AA EXP 2.0MM
Posts: 73
Agree on both observations! Besides, when the good stuff runs dry AA's other red selections in international J are usually quite good fallbacks.
Jul 7, 2012, 12:44 pm
#51
Join Date: Jan 2003
Location: DL: Silver; AA: EX PLAT; UA: Silver; HY: DIA; HH: DIA; MR: TIT
Posts: 1,708
Jul 7, 2012, 12:53 pm
#52
Join Date: Jun 2010
Location: DCA and STL
Programs: AA Concierge Key, Marriott Lifetime Titanium, National Car Executive Elite
Posts: 524
Jul 7, 2012, 1:32 pm
#53
Join Date: Aug 2009
Location: SFO/SJC/SQL
Posts: 1,412
The only good excuse for that I've seen for the small bottles from coach is when no one thought of how to open the big bottles up front. I was on the first TWA flight out of STL to LAX after 911. Shortly after I asked for a glass of red wine, the flight attendant came back to explain that she was going to need to get little bottles from coach because the bottles up front were corked and there was not cork screw on the plane. In fact, the meal was as steak like meat but no knives were on board either with the last minute adaptation to the new post 911 security world. The FA announced over the microphone that no one would say anything if FC passengers ate their meat by picking it up and chewing it. The little bottles from coach were just fine in that situation
Jul 7, 2012, 2:30 pm
#54
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
Très magnifique!
Oct 8, 2012, 12:25 pm
#55
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,949
No More Tumblers for Wine?
On October 7 I flew AA 186 from PEK to ORD in Business. Midway into the flight I ordered a glass of Cabernet and specifically asked for it in a tumbler. The FA gave me a crossed-eyed look (almost as if she had never heard of such a request), so I repeated myself, pointing to my water glass and indicated how far to fill the glass.
After 5 minutes she returns with a tumbler - holding the same amount that the teeny glass would hold - and then proceeds to tell me that on AA this is a "big no-no" and mentioned something about a new policy effective October 1.
Has anyone else come across this "new policy"? It really surprised me.
After 5 minutes she returns with a tumbler - holding the same amount that the teeny glass would hold - and then proceeds to tell me that on AA this is a "big no-no" and mentioned something about a new policy effective October 1.
Has anyone else come across this "new policy"? It really surprised me.
Oct 8, 2012, 12:39 pm
#56
Join Date: Feb 2009
Location: OGG
Programs: AA PLT, UA Silver, Hyatt PLT, Marriott PLT
Posts: 298
On October 7 I flew AA 186 from PEK to ORD in Business. Midway into the flight I ordered a glass of Cabernet and specifically asked for it in a tumbler. The FA gave me a crossed-eyed look (almost as if she had never heard of such a request), so I repeated myself, pointing to my water glass and indicated how far to fill the glass.
After 5 minutes she returns with a tumbler - holding the same amount that the teeny glass would hold - and then proceeds to tell me that on AA this is a "big no-no" and mentioned something about a new policy effective October 1.
Has anyone else come across this "new policy"? It really surprised me.
After 5 minutes she returns with a tumbler - holding the same amount that the teeny glass would hold - and then proceeds to tell me that on AA this is a "big no-no" and mentioned something about a new policy effective October 1.
Has anyone else come across this "new policy"? It really surprised me.
Oct 8, 2012, 12:43 pm
#57
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Because they know why you fly... 
Seriously I ask if I want. Even if I have to go to the galley or :gasp!: ring the call button.
Seriously I ask if I want. Even if I have to go to the galley or :gasp!: ring the call button.
Oct 8, 2012, 12:44 pm
#58
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
When I ask for a "stemless" wine glass, I simply tell the FA that I'm a klutz and I fear breaking the full-size stemware; works every time. 
Oct 8, 2012, 1:25 pm
#60
Join Date: Jan 2010
Location: Stockholm, Sweden + Austin, Tx
Programs: "But, I'm a GLOBALIST guest...."
Posts: 2,848