Aug 15, 2018, 3:45 am
Last edit by: CPH-Flyer
ANA Suite Lounge is the name for ANA's first class lounges. There are international Suite Lounges in Narita (close to gate 50), Haneda (by gate 109), and Honolulu. In addition there are domestic Suite Lounges in Haneda, Naha, and Sapporo Shinchitose.
One guest is allowed with a boarding pass for the same flight.
Access to the lounge is not possible when arriving.
International lounge access:
All departing first class passengers gets access to the Suite Lounge regardless of Star Alliance carrier they are flying on.
ANA allows their own connecting first class passengers continuing to another flight in J or Y on ANA to use the Suite Lounge. This applies for same day and same airport connections.
Passengers arriving in first class on another Star Alliance partner connecting to a J or Y flight will not be allowed in to the Suite Lounge.
One guest is allowed with a boarding pass for the same flight.
Passengers holding ANA Diamond status can access the Suite Lounge regardless of the class and Star Alliance carrier of the departing flight.
Access to the lounge is not possible when arriving.
Domestic lounge access:
The domestic Suite Lounges are available to ANA Diamond members.
A Premium Class ticket gives access to the domestic ANA Lounges
ANA Int値 Suite Lounges HND/NRT (consolidated)
Sep 18, 2015, 9:17 am
#106
Join Date: Aug 2010
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ANA Suite Lounges HND/NRT
Thanks for checking, I'll do as you say and talk to front desk
Last edited by jumbooze; Sep 19, 2015 at 7:24 am
Dec 14, 2015, 11:23 am
#107
Join Date: Dec 2012
Location: SEA
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Posts: 572
Sorry to ask... i'm hunting around and I just want to clarify.
Arriving *A F and departing NH J does not receive Suites Lounge access?
So...
BKK - NRT TG F
NRT - SEA NH J
No access?
Seems to be slightly contrary to the vague rule on the ANA website doesn't distinguish arrival and departure.
1. First Class customers on ANA and/or Star Alliance member carrier international flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.
Arriving *A F and departing NH J does not receive Suites Lounge access?
So...
BKK - NRT TG F
NRT - SEA NH J
No access?
Seems to be slightly contrary to the vague rule on the ANA website doesn't distinguish arrival and departure.
1. First Class customers on ANA and/or Star Alliance member carrier international flights, and one accompanying guest on ANA and/or Star Alliance member carrier operated flights per customer.
Dec 14, 2015, 11:40 am
#108
Join Date: Sep 2009
Location: 1A
Programs: UA GS, NH Diamond, Hyatt Lifetime Globalist (formerly Courtesy Card sadly), Amanjunkie, CLEAR
Posts: 3,713
Per the rules - no you will not have Suite lounge access.
Never hurts to smile though and ask politely.
Also, if you are an NH elite, you can use upgrade points to get you into the Suite lounge I believe. (at least you can do this for guests...)
Never hurts to smile though and ask politely.
Also, if you are an NH elite, you can use upgrade points to get you into the Suite lounge I believe. (at least you can do this for guests...)
Dec 14, 2015, 1:30 pm
#109
Join Date: Sep 2013
Location: IAH
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Posts: 4,043
Can someone attach where it says that in the rules?
IMO it doesn't make any sense.
Agent at the lounge allowed 3 of us to go into F because they said we arrived in F.
In theory you bought an F ticket but NH did not have F in the following route, so it's there responsibility.
IMO it doesn't make any sense.
Agent at the lounge allowed 3 of us to go into F because they said we arrived in F.
In theory you bought an F ticket but NH did not have F in the following route, so it's there responsibility.
Dec 14, 2015, 4:47 pm
#110
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Can someone attach where it says that in the rules?
IMO it doesn't make any sense.
Agent at the lounge allowed 3 of us to go into F because they said we arrived in F.
In theory you bought an F ticket but NH did not have F in the following route, so it's there responsibility.
IMO it doesn't make any sense.
Agent at the lounge allowed 3 of us to go into F because they said we arrived in F.
In theory you bought an F ticket but NH did not have F in the following route, so it's there responsibility.
Often though, is you ask nicely after arriving on F most airlines will let you in to the F lounge for your connecting flight regardless of arriving airline. Lufthansa a clear exception as they never admit any but their own F flyers.
Dec 14, 2015, 8:06 pm
#111
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Thanks, My fault I mis-read partnered F inbound to NH.
Dec 22, 2015, 6:29 pm
#112
Join Date: Oct 2015
Location: HKG MEL KUL SIN
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Posts: 109
Hey 
no worries you'll get SKL F section access on that. It's listed on the website, and tried by my friend. But just don't expect a lot as it's so early in the morning that the hot meal is not ready unless you check in a night earlier.
no worries you'll get SKL F section access on that. It's listed on the website, and tried by my friend. But just don't expect a lot as it's so early in the morning that the hot meal is not ready unless you check in a night earlier.
Aug 8, 2017, 3:53 am
#113
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Arriving NH F into HND, connecting flight out of NRT in C (no F)... refused suite lounge access by two agents (after conference with manager).
If the connection had been at HND, access would be allowed, but not if you transfer airports.
NH ground services could use some improvement
If the connection had been at HND, access would be allowed, but not if you transfer airports.
NH ground services could use some improvement
Aug 8, 2017, 6:13 am
#114
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Arriving NH F into HND, connecting flight out of NRT in C (no F)... refused suite lounge access by two agents (after conference with manager).
If the connection had been at HND, access would be allowed, but not if you transfer airports.
NH ground services could use some improvement
If the connection had been at HND, access would be allowed, but not if you transfer airports.
NH ground services could use some improvement
Unlike Oneworld Star Alliance has no defined rule for lounge when changing between F and J on a connection.
Aug 8, 2017, 6:19 am
#115
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NH is the odd one out here and penny pinching over this has done some damage in terms of future revenue.
Aug 8, 2017, 6:35 am
#116
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Totally understand, but in general, a particular airline handling its own passengers do seem to go the 'above and beyond' route. UA connecting to UA gets lounge access, as does OZ to OZ, and TG to TG. Perhaps most generously, LH F inbound gets access to FCLs even if departing on another star carrier.
NH is the odd one out here and penny pinching over this has done some damage in terms of future revenue.
NH is the odd one out here and penny pinching over this has done some damage in terms of future revenue.
Aug 8, 2017, 6:37 am
#117
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Aug 8, 2017, 8:59 pm
#118
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http://www.flyertalk.com/forum/all-n...es-narita.html
Aug 17, 2017, 5:56 am
#119
Join Date: Nov 2006
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I was in a paid F ticket 2 years ago. FRA-ICN via NRT. FRA-NRT was in F NRT-ICN in J since F isn't available. There was not eve a flinch or an I'm sorry. The ANA lounge dragons follow policy to the T and there will not be exceptions ... ever. They are a great service airline but very robotic in terms of policy
Aug 17, 2017, 7:36 am
#120
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I was in a paid F ticket 2 years ago. FRA-ICN via NRT. FRA-NRT was in F NRT-ICN in J since F isn't available. There was not eve a flinch or an I'm sorry. The ANA lounge dragons follow policy to the T and there will not be exceptions ... ever. They are a great service airline but very robotic in terms of policy