ANA award change policy
#256
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,360
Question for the experts here.
I just snagged partner award ticket (BR) on Nov 5th, TPE-SEA (March 24th), ORD-TPE (Oct 27th), 355 days from today. I found out I can change my award ticket with the same routing online, given there's availability with different dates. Question, how far back can I change return segment? Since the ticket is technically issued Nov 5th 2021, will Nov 4th 2022 be the last day I can fly the last segment?
I always watch BR's frequencies of any route in the most recent month, rather than what's open on the calender. ie, TPE-SEA, I could book with award here most days but I would only book Thur and Sun since those are the only 2 days BR currently flies to SEA. They usually cancel flights of other days the month prior.
I just snagged partner award ticket (BR) on Nov 5th, TPE-SEA (March 24th), ORD-TPE (Oct 27th), 355 days from today. I found out I can change my award ticket with the same routing online, given there's availability with different dates. Question, how far back can I change return segment? Since the ticket is technically issued Nov 5th 2021, will Nov 4th 2022 be the last day I can fly the last segment?
I'm booked on a RTW flight using ANA miles. One of the flights is TPE-SIN on BR, which is cancelled with no other BR flights on the date I need to fly. Is it possible to cancel the flight and keep the rest of the itinerary, and receive the corresponding refund in miles and taxes? I will then book the TPE-SIN flight on another airline on my own. I haven't asked ANA about this because the flight still shows up on the ANA booking, even though it's no longer appears on BR's website.
#258
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,360
Now provided miles and routes are the same, will it affect rebooking if some miles would have expired at the time of rebooking?
Last edited by vincewy; Nov 7, 2021 at 1:06 pm
#259
Join Date: Dec 2021
Location: SFO
Posts: 30
Planning a trip to Japan and Vietnam in February/March 2023 with the following flights in J on NH metal for 85,000 miles:
14FEB23: SFO-NRT
03MAR23: NRT-SFO
Other J trip segments are:
22FEB23: KIX-SIN-HAN on SQ metal using 68,500 SQ miles
27FEB23: HAN-NRT on NH metal using 32,500 VS miles (for one-way award)
However, I see I can book multi-segment award SFO-NRT // HAN-NRT// NRT-SFO (NH metal, 97,500 NH miles, stopover in NRT) with same dates as above and save 20,000 miles. My question is: If, for some reason, I decide not to go to Vietnam during my trip and I stay in Japan the whole time, will my NRT-SFO segment be cancelled since I no-showed my HAN-NRT segment? Not too interested in getting a refund at that point, but would hate to be stranded in Japan at the end of my trip for no-showing to the middle segment.
Will book this itinerary, either as RT or multi-segment, as award availability opens in late Feb and early Mar '22. Dummy bookings will be within low seasonality; I will make sure to transfer in more miles to cover extra cost of regular season when I move the last flight to 03MAR23. Thanks!
14FEB23: SFO-NRT
03MAR23: NRT-SFO
Other J trip segments are:
22FEB23: KIX-SIN-HAN on SQ metal using 68,500 SQ miles
27FEB23: HAN-NRT on NH metal using 32,500 VS miles (for one-way award)
However, I see I can book multi-segment award SFO-NRT // HAN-NRT// NRT-SFO (NH metal, 97,500 NH miles, stopover in NRT) with same dates as above and save 20,000 miles. My question is: If, for some reason, I decide not to go to Vietnam during my trip and I stay in Japan the whole time, will my NRT-SFO segment be cancelled since I no-showed my HAN-NRT segment? Not too interested in getting a refund at that point, but would hate to be stranded in Japan at the end of my trip for no-showing to the middle segment.
Will book this itinerary, either as RT or multi-segment, as award availability opens in late Feb and early Mar '22. Dummy bookings will be within low seasonality; I will make sure to transfer in more miles to cover extra cost of regular season when I move the last flight to 03MAR23. Thanks!
Last edited by jdr918; Feb 27, 2022 at 5:15 pm
#261
Join Date: Dec 2021
Location: SFO
Posts: 30
#264
Join Date: Sep 2021
Posts: 19
Looking for advice: I had a partner award ticket GSO-IAD-LIS->MAD-LIS-IAD-GSO. All flights between GSO-IAD have all been cancelled by United Airlines. New routing is GSO-EWR-IAD, creating an additional stopover. The flight is still pretty far out (Sep 2022). Should I be proactive on this and call ANA for options? or should I wait until i get closer to my departure date? Could I cancel my first leg from GSO-IAD and IAD-GSO? It would be faster just to drive.
Last edited by faroooq; Dec 22, 2021 at 8:05 pm
#265
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
With BR seemingly opening LAX route only a week out, looking to book a TPE-LAX further out and change it once it becomes available closer in to desired date (desired outbound LAX-TPE already available).
#266
Join Date: Dec 2021
Location: SFO
Posts: 30
I recently made an award ticket reservation for SFO-NRT and, in order to ticket the award, made a dummy return HND-SFO the same day. I intend to change the return to NRT-SFO on my desired return date. Out of curiosity, I looked today (after 0900 JST) to change the HND-SFO flight to NRT-SFO and the charge to do so was 0 miles and 100 JPY. The 0 miles is expected as there is no change in seasonality, but why is there a 100 yen charge to change the flight?
#267
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,214
I recently made an award ticket reservation for SFO-NRT and, in order to ticket the award, made a dummy return HND-SFO the same day. I intend to change the return to NRT-SFO on my desired return date. Out of curiosity, I looked today (after 0900 JST) to change the HND-SFO flight to NRT-SFO and the charge to do so was 0 miles and 100 JPY. The 0 miles is expected as there is no change in seasonality, but why is there a 100 yen charge to change the flight?
#268
Join Date: Dec 2021
Location: SFO
Posts: 30
#269
Join Date: Jul 2021
Programs: UA 1K
Posts: 84
A quick question concerning changes made by ANA: I'm confirmed for J round trip from JFK in July, and ANA has made a schedule alteration and is asking if I want to confirm or to choose a different flight. It seems that I can pick a new date up to 1 week earlier/later than the original flight. Is there a deadline to make this decision? It seems that the change request doesn't look for award inventory, and could be an opportunity to confirm last-minute trip changes.
#270
Join Date: Dec 2021
Location: SFO
Posts: 30
Quick data point that I was unaware of:
I originally booked a USA-TYO itinerary entirely in Low Season. However, my actual travel plans has my return flight within Regular Season with my departure flight remaining within Low Season. I transferred in 170,000 miles for a party of 2 via MR in anticipation of being charged 85k each instead of 75k. To my surprise, changing one flight today to Regular Season charged me 5k per person instead of 10k. I wasn't aware that a split seasonality would also split the miles required. Perhaps I didn't read this thread closely enough to see if this had been mentioned earlier, but I hope this data point is useful for those making cross-seasonality bookings in the future.
I originally booked a USA-TYO itinerary entirely in Low Season. However, my actual travel plans has my return flight within Regular Season with my departure flight remaining within Low Season. I transferred in 170,000 miles for a party of 2 via MR in anticipation of being charged 85k each instead of 75k. To my surprise, changing one flight today to Regular Season charged me 5k per person instead of 10k. I wasn't aware that a split seasonality would also split the miles required. Perhaps I didn't read this thread closely enough to see if this had been mentioned earlier, but I hope this data point is useful for those making cross-seasonality bookings in the future.