2020 Alaska Airlines *FLAME-FREE* Q&A Thread: All Welcome, New and Old!
#196
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
#197
Join Date: Sep 2008
Posts: 7,875
new format for refund
So Alaska has a new format for getting refunds on their website. It asks you to sign in to your Wallet account (even though I'm already signed it it still asks).
Does that mean one can sign in to another wallet account? Or just a stupid duplication?
Does that mean one can sign in to another wallet account? Or just a stupid duplication?
#198
Join Date: Apr 2011
Location: SEA
Posts: 75
General question: I'm using concur for booking corporate travel. When I book an alaska ticket via concur, the reservation does not show up in my mobile app automatically. I've not experienced this with other carrier apps (United, American, Delta). Is this normal for all alaska reservations? Or just because I'm going through concur? It's always an added burden that I have to find my booking reference # then manually add it to the app (My tickets are all booked using my alaska membership number).
#199
Join Date: Sep 2009
Location: Seattle
Programs: AS MM, MVPGold100k, Hilton Diamond, Hertz Presidents Circle
Posts: 1,475
General question: I'm using concur for booking corporate travel. When I book an alaska ticket via concur, the reservation does not show up in my mobile app automatically. I've not experienced this with other carrier apps (United, American, Delta). Is this normal for all alaska reservations? Or just because I'm going through concur? It's always an added burden that I have to find my booking reference # then manually add it to the app (My tickets are all booked using my alaska membership number).
#200
Join Date: Apr 2011
Location: SEA
Posts: 75
we must use American Express Global Business Travel, similar or even a form of concur and I too must enter each trip booked through them separately. All my notices about change in flight details or upgrades, etc. go to them and they in turn will send me a notice. (which btw, they make it extremely difficult at times to figure out what exactly changed!). I asked about that once, and was told that the agency "owns" the ticket so all information goes to them and comes to me through the agency. Thankfully though, I do NOT have to use them to cancel or change a flight, that I always do directly with AS.
#201
Join Date: Apr 2010
Location: SEA
Programs: AS 100K, Hilton Diamond
Posts: 876
I had a lounge member let me know that there was an advantage to buying a membership at either the end of the month or the beginning of the month. I just can't remember which it was. It resulted in you essentially getting 13 months.
#202
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
If you buy the lounge membership it is good through that month the following year. So if you buy it at the 1st of the month, say March 1st 2020, it will expire March 31st 2021. But, if you are renewing and let it lapse and try to renew you membership that expires February 28th 2020, and renew on March 1st (or later) 2020, it will still expire with your previous membership, i.e February 28th 2021.
#203
Join Date: Dec 2005
Location: SFO
Programs: Alaska MVP Gold; Hilton Diamond; National C ar Executive Elite
Posts: 732
Do you know your previous fare class?
There are a few options here:
1. Your corporate TA sucks and was not showing you the cheapest available fare, and you booked a higher fare class than you needed to. I see this a lot; oftentimes they can't see all the inventory.
2. The cheapest available was higher than K when you booked, and someone canceled before you called, which released availability in cheaper fare classes.
3. AS published a cheaper K fare between the time you booked and the time you called.
There are a few options here:
1. Your corporate TA sucks and was not showing you the cheapest available fare, and you booked a higher fare class than you needed to. I see this a lot; oftentimes they can't see all the inventory.
2. The cheapest available was higher than K when you booked, and someone canceled before you called, which released availability in cheaper fare classes.
3. AS published a cheaper K fare between the time you booked and the time you called.
#204
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
Last edited by Flying for Fun; Feb 25, 2020 at 11:58 pm
#205
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 621
If you buy a Main Cabin ticket and then purchase a Premium seat, does it change the fare class (and thus potentially get a class of service bonus) or does the ticket stay whatever the original fare class was? I would not normally buy Premium but with Amex finally turning the screws on most of the remaining ways to cash out the airline credit some of their cards come with, I'm trying to figure out what other potential options are on the table for using it.
Last edited by Eurynom0s; Feb 26, 2020 at 8:56 am
#206
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
If you buy a Main Cabin ticket and then purchase a Premium seat, does it change the fare class (and thus potentially get a class of service bonus) or does the ticket stay whatever the original fare class was? I would not normally buy Premium but with Amex finally turning the screws on most of the remaining ways to cash out the airline credit some of their cards come with, I'm trying to figure out what other potential options are on the table for using it.
#208
Join Date: Mar 2016
Location: LAX
Programs: AS MVPG, IHG Diamond Elite
Posts: 1,445
Yep, Premium "class" is just a seat assignment in main cabin with some extra perks, not a distinct set of fare classes like First. So regardless of when you pay or "upgrade", fare class remains the same.
Only slight caveat here would be: for elites the "premium class upgrade" column at booking would select a higher fare class that allows for instant upgrade to premium class seats. For MVPs, eligible fare classes would be those with a class of service bonus (Y,S,B). However, just paying the premium seat selection fee doesn't get you the bonus. I suppose you could book, pay to upfare to one of these fare classes and get an instant upgrade to premium to use your credit and get a few bonus miles, but you'd likely be paying a whole lot more than the "pay to sit in premium" fee to do it.
Only slight caveat here would be: for elites the "premium class upgrade" column at booking would select a higher fare class that allows for instant upgrade to premium class seats. For MVPs, eligible fare classes would be those with a class of service bonus (Y,S,B). However, just paying the premium seat selection fee doesn't get you the bonus. I suppose you could book, pay to upfare to one of these fare classes and get an instant upgrade to premium to use your credit and get a few bonus miles, but you'd likely be paying a whole lot more than the "pay to sit in premium" fee to do it.
#209
Join Date: Jul 2018
Location: sometimes, strangely, I find myself at home
Programs: I need to do better in managing my affiliations. Oops, I overshot the runway for status next year.
Posts: 651
Hi All,
What do I need to consider and expect when canceling international award tickets please. New territory for me.
Family health situation has been keeping us in suspense for weeks. The uncertainty of the health situation is causing us to cancel International partner award tickets. On 7 March, I have tickets on Qantas outbound. And on 24 March Fiji Airways on the way back.
thank you.
By the way MVPG
What do I need to consider and expect when canceling international award tickets please. New territory for me.
Family health situation has been keeping us in suspense for weeks. The uncertainty of the health situation is causing us to cancel International partner award tickets. On 7 March, I have tickets on Qantas outbound. And on 24 March Fiji Airways on the way back.
thank you.
By the way MVPG
#210
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Hi All,
What do I need to consider and expect when canceling international award tickets please. New territory for me.
Family health situation has been keeping us in suspense for weeks. The uncertainty of the health situation is causing us to cancel International partner award tickets. On 7 March, I have tickets on Qantas outbound. And on 24 March Fiji Airways on the way back.
thank you.
By the way MVPG
What do I need to consider and expect when canceling international award tickets please. New territory for me.
Family health situation has been keeping us in suspense for weeks. The uncertainty of the health situation is causing us to cancel International partner award tickets. On 7 March, I have tickets on Qantas outbound. And on 24 March Fiji Airways on the way back.
thank you.
By the way MVPG
I'm guessing that the $12.50 partner booking fee per ticket is the least of your concerns, given the situation, but for the sake of completeness: if you did want to save it, you could change the ticket (rather than canceling it).
I hope your family is ok...