Jun 28, 2017, 8:46 pm
Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Routing Rules:
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
- If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
- Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
- The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
- One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
- Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
- As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
- Awards can be booked 330 days in advance.
- Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later
Mar 16, 2017, 4:31 am
#406
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
So one of the flights I was watching went from 5 award seats to 8 on ba.com Called up Alaska and before they could only see 1 seat but now she saw 4. Got the seats but from what I have seen its been -4 what BA shows for departures further out.
Mar 16, 2017, 6:04 pm
#407
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
How long do they take to reissue ticket? Can it auto cancel if it goes over 24hrs? Even though there is a eticket number from the original date associated with the ticket?
Mar 16, 2017, 9:23 pm
#408
Join Date: Apr 2005
Location: The Internet
Programs: Alaska Mileage Plan
Posts: 714
Heads up, looks like CX is blocking award availability again to Alaska. I was just able to book two F itineraries with American that I wasn't able to book with Alaska - they didn't see the space open. Only premium economy was showing.
Mar 20, 2017, 1:40 am
#409
Join Date: Nov 2008
Location: London, UK
Programs: AA Plat, LAN Comodoro, LH SEN, Flying Blue Plat
Posts: 491
Does AS employ married segment rules for its own availabilities? For example, I can find xxx-HKG-BOS availability with CX, and also I can see BOS-SEA and SEA-MCO available online. The agent initially can grab all these seats for me but only the xxx-HKG-BOS came back confirmed. I was told the BOS-SEA and SEA-MCO is actually not available but these may be available individually (hence show up on alaskaair.com)... any advice please anyone?
Mar 20, 2017, 10:47 am
#410
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Does AS employ married segment rules for its own availabilities? For example, I can find xxx-HKG-BOS availability with CX, and also I can see BOS-SEA and SEA-MCO available online. The agent initially can grab all these seats for me but only the xxx-HKG-BOS came back confirmed. I was told the BOS-SEA and SEA-MCO is actually not available but these may be available individually (hence show up on alaskaair.com)... any advice please anyone?
Mar 20, 2017, 10:50 am
#411
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
Does AS employ married segment rules for its own availabilities? For example, I can find xxx-HKG-BOS availability with CX, and also I can see BOS-SEA and SEA-MCO available online. The agent initially can grab all these seats for me but only the xxx-HKG-BOS came back confirmed. I was told the BOS-SEA and SEA-MCO is actually not available but these may be available individually (hence show up on alaskaair.com)... any advice please anyone?
Mar 20, 2017, 11:52 am
#412
FlyerTalk Evangelist
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
If the miracle happens do not come back to FT to report or talk to any other phone agents on the reservation.
Mar 20, 2017, 8:10 pm
#413
Join Date: Mar 2011
Location: BNA/LAX/BWI/SZX/SIN
Posts: 649
CX Award Help SIN-JFK-LAX
Trying to book SIN-HKG-JFK (Stopover) EWR-PDX-LAX and the agents are pricing this out as two one-ways. Is Asia-JFK-West Cost a permissible routing for CX award?
Mar 20, 2017, 8:17 pm
#414
Join Date: Jun 2008
Location: Sunny Seattle
Programs: AS MVPG 75K, HH Diamond
Posts: 539
Mar 20, 2017, 8:18 pm
#415
Join Date: Mar 2011
Location: BNA/LAX/BWI/SZX/SIN
Posts: 649
Ah thanks - just scrolled back multiple pages.
J
J
Mar 20, 2017, 8:18 pm
#416
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR.
Mar 20, 2017, 9:23 pm
#417
Join Date: Mar 2015
Location: YVR
Posts: 1,083
Just called in to book CX LAX-HKG in PE using AS miles. Great program and deal. Two questions:
1) The agent charged me $12.50 + $15.00 + $5.60 in taxes and fees. I believe the first was a partner award fee, the second a phone booking fee. I asked for the phone booking fee to be waived, and the agent said this was not possible. Is this right?
1) The agent charged me $12.50 + $15.00 + $5.60 in taxes and fees. I believe the first was a partner award fee, the second a phone booking fee. I asked for the phone booking fee to be waived, and the agent said this was not possible. Is this right?
Try calling again.
Mar 20, 2017, 10:08 pm
#418
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,646
Does AS employ married segment rules for its own availabilities? For example, I can find xxx-HKG-BOS availability with CX, and also I can see BOS-SEA and SEA-MCO available online. The agent initially can grab all these seats for me but only the xxx-HKG-BOS came back confirmed. I was told the BOS-SEA and SEA-MCO is actually not available but these may be available individually (hence show up on alaskaair.com)... any advice please anyone?
Mar 21, 2017, 12:54 am
#419
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
From what I've heard on the CX board, they're one of the few OW airlines (if not the only) still willing to check bags through on separate reservations within the alliance.
Mar 21, 2017, 10:04 am
#420
Join Date: Feb 2015
Posts: 539
I had MAA-HKG-JFK-SEA-LAX in F ticketed fine. But no stopover just transit. Thankfully on the day of HKG-LAX opened up and I was able to switch it out. The agent didn't even charge me the change fee (maybe she forgot). So I was super excited to not have such a circuitous routing.