Jun 28, 2017, 8:46 pm
Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Routing Rules:
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.
Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
- If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
- Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
- The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
- One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
- Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
- As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
- Awards can be booked 330 days in advance.
- Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).
North American Gateway Cities:
Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)
Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington
Award Chart Links*:
Asia
Australia
Europe
India/Middle East
North America
Anyone with 90 posts and 90 days can edit the wiki. Everyone else if you want something added to the wiki please comment in the thread.
Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later
Sep 15, 2018, 12:29 pm
#2686
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,395
Sep 15, 2018, 2:14 pm
#2687
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
For those who will be traveling to HKG, you should closely monitor the thread in CX forum.
No.8 has hoisted. No.10 is expected on Sunday Hong Kong time. The expected time the typhoon would be closest to Hong Kong is between 1pm and 5pm Sunday.
Already 1200 flights have canceled. About 92K CX/KA passengers affected. Total affected passengers are close to 200K.
No.8 has hoisted. No.10 is expected on Sunday Hong Kong time. The expected time the typhoon would be closest to Hong Kong is between 1pm and 5pm Sunday.
Already 1200 flights have canceled. About 92K CX/KA passengers affected. Total affected passengers are close to 200K.
Sep 19, 2018, 3:24 am
#2688
Join Date: Oct 2017
Posts: 138
I'd call AS and see if the partner desk will reach out to CX and ask for the release of either a J seat on your flight or a PE seat on another flight. A couple of weeks ago, I got notice that my wife's F flight HKG-LAX had been downgraded. AS reached out and got her on the later flight that has F. I'd also keep monitoring for release of a J seat.
Sep 19, 2018, 8:45 am
#2689
Join Date: Aug 2001
Posts: 1,053
DAK
Sep 19, 2018, 2:50 pm
#2690
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
You have been informed by James when he answered your question. If J or F opened up why would you followed James' explanation and called AS to reissue your ticket (and paid the additional taxes / fees / $125 change fee)?
https://www.flyertalk.com/forum/30159498-post2657.html
Of course CX check in agent would not do the change - it is NOT a CX ticket but an AS ticket. Any change must be from AS.
CX only gets paid on exactly what the ticket said, down to the Exact Flight. If it is in Y, they get paid the Y cost. If sears opened up and you wanted to return to your award class, you NEED to contact AS to reissue your ticket. Without status it is $125 change fee so it depends on how long the flight is and whether it is worth the hassle to call and pay a fee - as keep in mind, AS could screw up in the reissue, if so, you would be in a pickle.
Last year we were ticketed in Fs HKG-LAX but 2 flights a few hours apart. The earlier fight my husband was on, he was the only passenger in F. CX CI agents suggested us to call AS to change my ticket to his flight. Upon consideration we decided to keep it as it was because we had connecting flights from LAX to SEA, and then SEA-SLC the next morning. I honestly did not have confidence on AS reticketing competence when there were 2 connecting flights followed, especially the LAX-SEA flight was full to the gill. So we kept the original schedules and flew on our own flights.
Sometimes you need to weigh on the situation to determine if a change is worth the trouble and cost, on a short intra Asia connection.
Last edited by Happy; Sep 19, 2018 at 3:06 pm
Sep 19, 2018, 10:15 pm
#2691
Join Date: Aug 2013
Programs: Alaska MVP Gold
Posts: 917
The most I’ve ever seen CX do is permit access to the F lounge on a mixed F/J ticket (after a stopover > 24 hrs) because “it is a first class award”. But of course that has nothing to with the ticket.
Sep 20, 2018, 12:15 pm
#2692
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
In your knowledge, do BA, JL, QF see the same award space, or should one try, for example, JL if there is no available space to be seen on BA?
Sep 20, 2018, 12:25 pm
#2693
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
ETA: QF shows the same availability as CX! ^
Last edited by knit-in; Sep 20, 2018 at 12:46 pm
Sep 20, 2018, 4:27 pm
#2694
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Have you tried calling AS? CX availability does not show online, you have to call in. You say you have checked Asia Miles, BA and QF but have you called AS?
Sep 20, 2018, 5:14 pm
#2695
Join Date: Dec 2014
Programs: AC, AS, BA Silver/OW Sapphire, DL, SQ/*A Silver, Bonvoy Gold, HH Gold
Posts: 161
Hi all,
I have contacted AS today re CX award travel on the TLV-HKG route for this coming January 2019. I was told there is zero availability, and that means no seats in any class...
Would anyone know whether this is because I am way too late or perhaps CX is yet to avail the seats to AS? Should I wait and try again or is there anything I should know to make it work?
Originally, I meant to book a biz class ticket...
I have contacted AS today re CX award travel on the TLV-HKG route for this coming January 2019. I was told there is zero availability, and that means no seats in any class...
Would anyone know whether this is because I am way too late or perhaps CX is yet to avail the seats to AS? Should I wait and try again or is there anything I should know to make it work?
Originally, I meant to book a biz class ticket...
Sep 20, 2018, 5:16 pm
#2696
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,395
Hi all,
I have contacted AS today re CX award travel on the TLV-HKG route for this coming January 2019. I was told there is zero availability, and that means no seats in any class...
Would anyone know whether this is because I am way too late or perhaps CX is yet to avail the seats to AS? Should I wait and try again or is there anything I should know to make it work?
Originally, I meant to book a biz class ticket...
I have contacted AS today re CX award travel on the TLV-HKG route for this coming January 2019. I was told there is zero availability, and that means no seats in any class...
Would anyone know whether this is because I am way too late or perhaps CX is yet to avail the seats to AS? Should I wait and try again or is there anything I should know to make it work?
Originally, I meant to book a biz class ticket...
https://thepointsguy.com/guide/searc...-availability/
Sep 20, 2018, 5:57 pm
#2698
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
Sep 20, 2018, 8:39 pm
#2699
Join Date: Oct 2017
Posts: 138
Why would you still think CX would change an AS issued ticket?
You have been informed by James when he answered your question. If J or F opened up why would you followed James' explanation and called AS to reissue your ticket (and paid the additional taxes / fees / $125 change fee)?
https://www.flyertalk.com/forum/30159498-post2657.html
Of course CX check in agent would not do the change - it is NOT a CX ticket but an AS ticket. Any change must be from AS.
CX only gets paid on exactly what the ticket said, down to the Exact Flight. If it is in Y, they get paid the Y cost. If sears opened up and you wanted to return to your award class, you NEED to contact AS to reissue your ticket. Without status it is $125 change fee so it depends on how long the flight is and whether it is worth the hassle to call and pay a fee - as keep in mind, AS could screw up in the reissue, if so, you would be in a pickle.
Last year we were ticketed in Fs HKG-LAX but 2 flights a few hours apart. The earlier fight my husband was on, he was the only passenger in F. CX CI agents suggested us to call AS to change my ticket to his flight. Upon consideration we decided to keep it as it was because we had connecting flights from LAX to SEA, and then SEA-SLC the next morning. I honestly did not have confidence on AS reticketing competence when there were 2 connecting flights followed, especially the LAX-SEA flight was full to the gill. So we kept the original schedules and flew on our own flights.
Sometimes you need to weigh on the situation to determine if a change is worth the trouble and cost, on a short intra Asia connection.
You have been informed by James when he answered your question. If J or F opened up why would you followed James' explanation and called AS to reissue your ticket (and paid the additional taxes / fees / $125 change fee)?
https://www.flyertalk.com/forum/30159498-post2657.html
Of course CX check in agent would not do the change - it is NOT a CX ticket but an AS ticket. Any change must be from AS.
CX only gets paid on exactly what the ticket said, down to the Exact Flight. If it is in Y, they get paid the Y cost. If sears opened up and you wanted to return to your award class, you NEED to contact AS to reissue your ticket. Without status it is $125 change fee so it depends on how long the flight is and whether it is worth the hassle to call and pay a fee - as keep in mind, AS could screw up in the reissue, if so, you would be in a pickle.
Last year we were ticketed in Fs HKG-LAX but 2 flights a few hours apart. The earlier fight my husband was on, he was the only passenger in F. CX CI agents suggested us to call AS to change my ticket to his flight. Upon consideration we decided to keep it as it was because we had connecting flights from LAX to SEA, and then SEA-SLC the next morning. I honestly did not have confidence on AS reticketing competence when there were 2 connecting flights followed, especially the LAX-SEA flight was full to the gill. So we kept the original schedules and flew on our own flights.
Sometimes you need to weigh on the situation to determine if a change is worth the trouble and cost, on a short intra Asia connection.
Sep 20, 2018, 10:21 pm
#2700
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
I was just asking what other people's experience was in getting F on CX. Do you have anything to say to that?