Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Alaska Airlines | Mileage Plan
Reload this Page >

Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

Community
Wiki Posts
Search
Old Feb 18, 2017, 12:46 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: tattikat2
Date, Location, Day of week, Time of Day and method of access for denial.

Please include if you are actually flying Alaska that day, or some other airline, so we can see if the BR is giving preference to AS flyers

3/10/17 SEA D AL 4pm Friday - sign out (was flying Alaska)
3/12/17 SEA N & A AL 6pm Sunday PP denied
2/18/17 PDX AL 6:00am Saturday (flying AS) - PP denied (sign out)
3/21/17 SEA D AL 9am Tuesday - sign out
3/21/17 SEA N AL 9:45am Tuesday - sign out
3/24/17 SEA D AL 1:15pm Friday - sign out (was flying Alaska)
3/25/17 SEA D AL 1:15pm Saturday - sign out
3/25/17 SEA D AL 9:00pm Saturday - sign out
3/26/17 PDX C AL 9:15pm Sunday - Sign out (Was flying AS)
4/2/17 SEA D AL 4:00pm Monday - sign out
4/3/17 SEA D AL 10:30a Monday - sign out - PP requested-denied - was allowed with AL lounge pass - 90% occupied
4/10/17 SEA D 6:45 AM - sign out
4/12/17 SEA D 8:20 PM - sign out
4/14/17 SEA D 10:00 AM - sign out
4/16/17 SEA N 11:00am - sign out, was even upgraded to F on AS and MVP75K, no dice. It was a busy Easter Sunday
4/17/17 PDX 5:35am - no sign, admitted with a smile
4/22/17 PDX 6:35am - no sign, admitted
4/22/17 SEA D 8:15am - no sign, went to Centurion Lounge instead
4/23/17 SEA D and N 4:30pm - sign out. N lounge half empty.
4/26/17 LAX 11:30am - no sign
4/26/17 SEA D no sign, went to The Club
4/27/17 SEA D 10:40 AM - sign out
4/27/17 SEA N 10:50 AM - sign put out just as I entered, admitted with PP as the "last one"
4/27/17 SEA N 4pm - no sign, admitted with PP and a Delta bp
4/30/17 SEA D no sign, admitted
5/1/17 PDX 6:30 am - no sign, admitted, maybe 50% full
5/8/17 SEA D 11:00 am - new sign saying no PP guests, admitted as a PP cardholder.
5/15/17 SEA D 12:30pm sign out no PP
5/18/17 SEA N 7pm Thursday - no sign, admitted (PP, flying AS)
5/18/17 ANC 11:30pm Thursday - no sign, denied, but admitted 45 minutes later (PP, flying AS)
5/19/17 ANC 3pm Friday - no sign, admitted (PP, flying AS)
5/23/17 PDX C 4pm Tue - admitted (PP, flying WN).
5/27/17 PDX 7:50am no sign
6/28/17 LAX 12:30pm/3:30pm- no sign, admitted
9/25/17 PDX 2:00 - sign out, admitted without comment (PP, flying AA)
11/8/17 SEA C 09:00 AM - admitted (PP, flying AS). Only a few seats available, but at least a few seats remained available the whole time I was there
11/16/17 LAX 09:00 AM- sign out, no PP
02/0319 LAX 5pm Sunday-sign out no PP (flying AS)
Print Wikipost

Priority Pass and denied entry at the Alaska Lounge b/c of space - 2018 and Earlier

Thread Tools
 
Search this Thread
 
Old Apr 5, 2017, 7:24 pm
  #526  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
Lounge buddy does show that AS SEA lounge passes are available for purchase (checked 4/6) and shown as SOLID . They clearly did not get the "memo" from AS lounges policy toward their day passes purchased through Loungebuddy.
pcoll is offline  
Old Apr 5, 2017, 7:25 pm
  #527  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Originally Posted by dw
I have a feeling even more than PP holders, this will leave some disgruntled customers. At least the PP listing indicates that access may be restricted due to space constraints. Lounge Buddy advertises, "Take 2 minutes to guarantee your spot in the lounge."
From a PR perspective, I think AS is going to need to make a decision soon about whether to break ties with PP, Lounge Buddy, and any other non-Alaska Lounge membership affiliation. It really is just a matter of time...whether or not it's "Alaska's fault", creating frustration among passengers before they even have a chance to set foot on the plane can't be a good thing...
PDXPremier is offline  
Old Apr 5, 2017, 7:27 pm
  #528  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Originally Posted by Idaho Territory
SEA D concourse moments ago. Saw it on my way out.
I think many 75Ks who received electronic passes are going to think the "no day passes" part of the sign applies to their passes as well....those that aren't on FT at least...not a good thing.
PDXPremier is offline  
Old Apr 6, 2017, 9:14 am
  #529  
 
Join Date: Mar 2016
Location: OR,ID, NV
Programs: AS 75K, DL PM
Posts: 282
I would have interpreted it that way.
Idaho Territory is offline  
Old Apr 6, 2017, 11:51 am
  #530  
 
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
Originally Posted by PDXPremier
I think many 75Ks who received electronic passes are going to think the "no day passes" part of the sign applies to their passes as well....those that aren't on FT at least...not a good thing.
Good thing for those 75Ks on FT

Less competition for those seats. We are certainly on the bubble to get cut out as well. I have 3 passes left, 2... 1... pffft.
dmodemd is offline  
Old Apr 6, 2017, 12:00 pm
  #531  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Originally Posted by dmodemd
Good thing for those 75Ks on FT

Less competition for those seats. We are certainly on the bubble to get cut out as well. I have 3 passes left, 2... 1... pffft.
Very true...lol...I would use up the lounge passes ASAP before the bubble bursts and given the trend toward limiting access, those passes are likely to be useless sooner rather than later.
PDXPremier is offline  
Old Apr 6, 2017, 12:04 pm
  #532  
 
Join Date: Aug 2010
Posts: 26
Was denied PP admittance on Monday 4/3 at PDX at around 8am due to capacity controls
cheapguy69 is offline  
Old Apr 8, 2017, 11:59 pm
  #533  
Hilton Contributor Badge
 
Join Date: Jul 2007
Location: PDX
Programs: AA (Gold), Alaska MVP, Hilton Diamond, Hyatt Plat, IHG Plat, SPG Gold,
Posts: 513
No admittance at PDX Saturday morning

sign was up saying no Priority Pass members would be admitted. This was at 9 a.m. on Saturday. I went in anyway and asked. The front desk person told me they were going to take down the sign "soon" if I wanted to come back. Our flight was boarding in half an hour so it wasn't worth it to wait. It didn't seem crowded to me but I never went past the front desk so who knows. She told me their lounge is just too small and they were going to officially stop accepting PP members starting May 1st.
TxTrav is offline  
Old Apr 9, 2017, 12:02 pm
  #534  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,319
Originally Posted by TxTrav
She told me their lounge is just too small and they were going to officially stop accepting PP members starting May 1st.
To be clear, it is only PDX that will stop accepting PP.
dayone is offline  
Old Apr 9, 2017, 6:59 pm
  #535  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Originally Posted by TxTrav
sign was up saying no Priority Pass members would be admitted. This was at 9 a.m. on Saturday. I went in anyway and asked. The front desk person told me they were going to take down the sign "soon" if I wanted to come back. Our flight was boarding in half an hour so it wasn't worth it to wait. It didn't seem crowded to me but I never went past the front desk so who knows. She told me their lounge is just too small and they were going to officially stop accepting PP members starting May 1st.
This is pretty big news, expected of course, but now we have an official date....I wouldn't be surprised to see the same thing happen with the SEA Alaska Lounges since the sign is out most of the time there as well, at least until the new lounge in the C concourse opens. I do wonder how much revenue will lost due to the ending of their relationship with Priority Pass...if revenue actually goes down, that certainly doesn't bode well for the AL members hoping for improved food and beverage offerings in the future.
PDXPremier is offline  
Old Apr 10, 2017, 5:40 pm
  #536  
 
Join Date: Jun 2001
Location: SEA
Programs: DL Plat, AS MVPG, Bonvoy Plat/LT Gold, HH Diamond
Posts: 1,266
SEA North lounge today:

8:30a < 50% occupied
9:00a standing room only
9:30a ~25% occupied

Sign went up at some point between 8:30 and 9.
mbluecpa is offline  
Old Apr 10, 2017, 7:09 pm
  #537  
 
Join Date: Sep 2007
Posts: 998
Originally Posted by PDXPremier
This is pretty big news, expected of course, but now we have an official date....I wouldn't be surprised to see the same thing happen with the SEA Alaska Lounges since the sign is out most of the time there as well, at least until the new lounge in the C concourse opens. I do wonder how much revenue will lost due to the ending of their relationship with Priority Pass...if revenue actually goes down, that certainly doesn't bode well for the AL members hoping for improved food and beverage offerings in the future.
Yep, I wonder if it'll come back in ~2 years after they're able to expand the PDX location, or if that expansion will be just enough to keep up with organic growth at PDX.

Either way it still kinda sucks, I only got to use my PP once at PDX. Guess I'll try to fly Delta now (which takes me to a SEA connection instead of a direct flight) or focus on weekend trips to Seattle when touring shows and stuff end up in both cities. (SEA is an easy Delta replacement, usually the exact same price as AS too)
acarney is offline  
Old Apr 10, 2017, 8:20 pm
  #538  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Originally Posted by acarney
Yep, I wonder if it'll come back in ~2 years after they're able to expand the PDX location, or if that expansion will be just enough to keep up with organic growth at PDX.

Either way it still kinda sucks, I only got to use my PP once at PDX. Guess I'll try to fly Delta now (which takes me to a SEA connection instead of a direct flight) or focus on weekend trips to Seattle when touring shows and stuff end up in both cities. (SEA is an easy Delta replacement, usually the exact same price as AS too)
Lounge capacity was the "official" reason for the whole PP denial....given multiple reports of lounges at 50% or less capacity with the sign out, I think AS is taking the opportunity to break ties with Priority Pass (not sure why) and focus on it's own lounge membership....they could have 3 lounges in PDX and I still think it wouldn't change anything as far as Priority Pass is concerned. I for one am glad that they finally made a decision one way or another although yeah, not having a PP lounge at PDX does kinda suck.
PDXPremier is offline  
Old Apr 10, 2017, 8:28 pm
  #539  
 
Join Date: May 2012
Posts: 470
Sign up at 6:45 AM this morning at SEA D. Not surprised as it was a Monday - peak time for business travel.
pickles1107 is offline  
Old Apr 10, 2017, 8:43 pm
  #540  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Originally Posted by pickles1107
Sign up at 6:45 AM this morning at SEA D. Not surprised as it was a Monday - peak time for business travel.
I would guess that if the SEA lounges don't stop admitting PP members on May 1st (like PDX) that it won't be long before they follow suit....the sign is out there almost as much as PDX.
PDXPremier is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.