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I got/didn't get a MVP/GOLD/75K upgrade on AS (2015)

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Old Apr 24, 2014, 2:38 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dayone
Please post your upgrade successes & failures including:

Date
Route (Please bold if failure)
Flight Number
Status
Add companion if there was one
Time the upgrade cleared or position on waitlist if didn't clear

Examples:

2/2/15 BOS-PDX AS 35 75K Upgrade cleared at T-120 hours
8/1/15 DFW-SEA AS 665 MVPG Didn't clear 4/22 on waitlist
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I got/didn't get a MVP/GOLD/75K upgrade on AS (2015)

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Old Feb 1, 2015, 1:54 pm
  #121  
 
Join Date: Feb 2011
Location: SEA
Programs: AS Million Miler since 2011, Lifetime MVPG
Posts: 853
Originally Posted by scottcame
1-4 so far in 2015

1/19 SEA-LAX AS472 No UG #1 on list at T-0
1/21 LAX-SEA AS469 UG cleared T-30
1/25 SEA-AUS AS670 No UG #1 on list at T-0
1/29 AUS-SEA AS671 no UG #7 (or so) on list at T-0

And checked in for SEA-ATL AS746 tomorrow 2/2 and currently #11 on list

So...I status matched to MVPG75 from united 1k, so am new to Alaska. Is this typical? From reading this thread it looks like others are having better luck, but maybe just quirks of the flights I've been on...
It's very much dependant on the route. I primarily fly SEA-ANC and upgrades are all but impossible. Last year I finished at 50% upgrade success. Mostly thanks to clearing on 4 DTW round trips.
slopeboy40 is offline  
Old Feb 1, 2015, 1:56 pm
  #122  
 
Join Date: Jan 2009
Posts: 1,621
Hi -

There is a quirk in the AS UG system. If you had booked your flights before your status match was processed, then it might not show up on your reservation.

This also happened to me when I first went from MVPG to 75K. My upgrades were not clearing on some flights in January because I booked them as an Gold.

You have to call in, have them manually take you off the waitlist and then reenter your MP#.

God News/Bad news : you should now have your higher status entered for your flights, but you go to the bottom of the waitlist to clear (be it T-120, T-72 or T-48)

Last edited by Orwaid; Feb 3, 2015 at 12:23 pm
Orwaid is offline  
Old Feb 3, 2015, 7:42 am
  #123  
 
Join Date: Feb 2011
Location: SEA
Programs: AS Million Miler since 2011, Lifetime MVPG
Posts: 853
OLCI upgrade back in play?

So I log into my email this morning and see from LM FlightTracker that U space is now available on a flight I have today. I say to myself, "Awesome! That means we (wife and I, both 75k) must have been upgraded if U is available for purchase." I log into my reservation and no, we are still in coach. Hmmmm. I check, and no, it's not a mileage ticket, yes, our MP numbers are in there, and yes, it says we are waitlisted.

I then go through the check-in process and up pops an "upgrades available" option. Something I've never seen before. I click it and it takes me to another screen that breaks down the cost of the upgrade. It shows us both with $0.00 next to our names to upgrade. Obviously I say yes I would like to upgrade and voila we are in F.

So what's up with this? If U space is available on the day of the flight why were we, as 75k's x 2, not upgraded? What would have happened had a I checked in last night when this option was not available (and it wasn't because I almost did check in and something told me to wait), would we then not have been able to upgrade this morning?

Anyway, I'm glad I got it, first upgrade of the year, 8,000 miles in!
slopeboy40 is offline  
Old Feb 3, 2015, 8:15 am
  #124  
 
Join Date: Feb 2005
Location: JNU
Programs: HH D, AS MM/MVPG for life/AL, Awesome Wipes VIP Club, NEXUS, Hertz 5-Star Gold
Posts: 2,893
Originally Posted by slopeboy40
So I log into my email this morning and see from LM FlightTracker that U space is now available on a flight I have today. I say to myself, "Awesome! That means we (wife and I, both 75k) must have been upgraded if U is available for purchase." I log into my reservation and no, we are still in coach. Hmmmm. I check, and no, it's not a mileage ticket, yes, our MP numbers are in there, and yes, it says we are waitlisted.

I then go through the check-in process and up pops an "upgrades available" option. Something I've never seen before. I click it and it takes me to another screen that breaks down the cost of the upgrade. It shows us both with $0.00 next to our names to upgrade. Obviously I say yes I would like to upgrade and voila we are in F.

So what's up with this? If U space is available on the day of the flight why were we, as 75k's x 2, not upgraded? What would have happened had a I checked in last night when this option was not available (and it wasn't because I almost did check in and something told me to wait), would we then not have been able to upgrade this morning?

Anyway, I'm glad I got it, first upgrade of the year, 8,000 miles in!
I'm thinking that your rights to an upgrade were being protected until you checked in and confirmed your acceptance.

I suppose that there are circumstances where someone may not want the upgrade and decline, even though they checked the box to request an upgrade upon purchasing the ticket. Once declined, the upgrade falls to the next person in line.

All that said, I agree with your points.
dave1013 is offline  
Old Feb 3, 2015, 8:20 am
  #125  
 
Join Date: Feb 2011
Location: SEA
Programs: AS Million Miler since 2011, Lifetime MVPG
Posts: 853
Originally Posted by dave1013
I'm thinking that your rights to an upgrade were being protected until you checked in and confirmed your acceptance.
I don't think so. We got the last two seats in F, it's fully booked now. I think I just got lucky.
slopeboy40 is offline  
Old Feb 3, 2015, 8:39 am
  #126  
 
Join Date: Oct 2014
Location: SNA
Posts: 928
2/7 BOS-SAN AS769 Gold75K + companion upgrade cleared at T-120.
pmblinn is online now  
Old Feb 3, 2015, 11:54 am
  #127  
 
Join Date: Dec 2013
Programs: AS MVP GLD
Posts: 55
2/1 DFW-SEA AS 661 MVP GLD No UG, I was #1 on wait list from check-in until 1 1/2 hours before flight with one open F. Then dropped to 3rd on list.

3/5 in 2015
JimH64 is offline  
Old Feb 3, 2015, 12:01 pm
  #128  
 
Join Date: Mar 2010
Location: San Diego, CA
Programs: Alaska Airlines Mileage Plan MVP Gold, Marriott Rewards Lifetime Titanium Elite
Posts: 120
Interesting!

Originally Posted by slopeboy40
So I log into my email this morning and see from LM FlightTracker that U space is now available on a flight I have today. I say to myself, "Awesome! That means we (wife and I, both 75k) must have been upgraded if U is available for purchase." I log into my reservation and no, we are still in coach. Hmmmm. I check, and no, it's not a mileage ticket, yes, our MP numbers are in there, and yes, it says we are waitlisted.

I then go through the check-in process and up pops an "upgrades available" option. Something I've never seen before. I click it and it takes me to another screen that breaks down the cost of the upgrade. It shows us both with $0.00 next to our names to upgrade. Obviously I say yes I would like to upgrade and voila we are in F.

So what's up with this? If U space is available on the day of the flight why were we, as 75k's x 2, not upgraded? What would have happened had a I checked in last night when this option was not available (and it wasn't because I almost did check in and something told me to wait), would we then not have been able to upgrade this morning?

Anyway, I'm glad I got it, first upgrade of the year, 8,000 miles in!
Thanks for sharing! I'm going to have to check for this next time. I am assuming that you checked in from the full website and not the mobile website nor mobile app?

Yesterday, I had some weirdness where someone jumped over me in line and got a seat upgrade before I did.
rcarovano is offline  
Old Feb 3, 2015, 12:02 pm
  #129  
 
Join Date: Jan 2002
Location: Seattle, WA
Programs: AS MVPG, Hyatt Discoverist, Hilton Gold
Posts: 3,399
I have noticed for the past few years that my upgrade percentage is very low in January and the first few weeks of February. As a gold, I typically get upgraded 75% of the time for the entire year. During the first 6 weeks of the new year, it is always low. Anyone else experience this or have an idea why?

I was thinking there might be pent up demand for business travel in January due to elites not traveling as much during the year-end holidays.

So far this year, my upgrade success is 1 out of 4.
Jeeves is offline  
Old Feb 3, 2015, 12:21 pm
  #130  
 
Join Date: Jan 2009
Posts: 1,621
Hi -

I would guess that the reason your UG % is low early in the year is that lots of G/75K flyers are building up their EQMs with the (usually) lower fares between January 10-Feb-10
Orwaid is offline  
Old Feb 3, 2015, 12:56 pm
  #131  
 
Join Date: Feb 2005
Location: JNU
Programs: HH D, AS MM/MVPG for life/AL, Awesome Wipes VIP Club, NEXUS, Hertz 5-Star Gold
Posts: 2,893
Maybe the challenges are a factor also?
dave1013 is offline  
Old Feb 3, 2015, 2:13 pm
  #132  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,319
Originally Posted by JimH64
2/1 DFW-SEA AS 661 MVP GLD No UG, I was #1 on wait list from check-in until 1 1/2 hours before flight with one open F. Then dropped to 3rd on list.
DFW-SEA is a tough upgrade. On my last trip on AS 661, I was 3rd on the list and the two people ahead of me were both 75Ks.
dayone is offline  
Old Feb 3, 2015, 2:24 pm
  #133  
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: East Ester, Alaska
Programs: Alaska Million Miler, United Million Miler, Wyndham Rewards Diamond, Choice Hotels Diamond
Posts: 12,148
Originally Posted by slopeboy40
So I log into my email this morning and see from LM FlightTracker that U space is now available on a flight I have today. I say to myself, "Awesome! That means we (wife and I, both 75k) must have been upgraded if U is available for purchase." I log into my reservation and no, we are still in coach. Hmmmm. I check, and no, it's not a mileage ticket, yes, our MP numbers are in there, and yes, it says we are waitlisted.

I then go through the check-in process and up pops an "upgrades available" option. Something I've never seen before. I click it and it takes me to another screen that breaks down the cost of the upgrade. It shows us both with $0.00 next to our names to upgrade. Obviously I say yes I would like to upgrade and voila we are in F.

So what's up with this? If U space is available on the day of the flight why were we, as 75k's x 2, not upgraded? What would have happened had a I checked in last night when this option was not available (and it wasn't because I almost did check in and something told me to wait), would we then not have been able to upgrade this morning?

Anyway, I'm glad I got it, first upgrade of the year, 8,000 miles in!
Interesting. Last week I checked in online for my flight from Seattle to Newark. No upgrade had cleared and - given this particular route - I hadn't really expected it to, especially with the weather related relocations. I didn't have a printer, so figured I'd print one off the kiosk when I got to the airport.

At the airport I signed on to reprint my boarding pass from the kiosk and my seat had been changed to 4C. There was no option to upgrade.

Honestly, why offer the option to upgrade? Of course we want to upgrade! It just makes sense that if space becomes available, just go ahead and upgrade us.
Seat 2A is offline  
Old Feb 3, 2015, 3:20 pm
  #134  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Originally Posted by JimH64
2/1 DFW-SEA AS 661 MVP GLD No UG, I was #1 on wait list from check-in until 1 1/2 hours before flight with one open F. Then dropped to 3rd on list.

3/5 in 2015
In this case, it seems like it would be better to book DFW-PDX-SEA since DFW-PDX should be a lot easier to clear (not to mention the few extra EQMs you get which is always nice).
PDXPremier is offline  
Old Feb 4, 2015, 8:31 am
  #135  
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Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
Well my upgrades did not clear yesterday on AA PDX-ORD-BOS, as expected since we don't get upgrades on AA . I did enjoy my MCE seat though.

As a consolation prize:

BOS-PDX AS33 2/6/15 MVPG. Did not clear at window, I was still in Y when I went to bed but in F when I woke up this morning.
CDKing is offline  


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