Last edit by: eponymous_coward
Emirates award guide using Alaska Airlines miles
Routing Rules:
All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
North American Gateway Cities:
West Coast
Seattle
San Francisco
Los Angeles
Central
Chicago
Dallas
Houston
East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)
Canada
Toronto
Award Chart Links*:
Middle East & Africa
Asia
Europe
*If region is not listed on chart its not available.
Perks
Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.
Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.
Dubai Connect
AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.
Tricks to find Transoceanic availability
Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
Routing Rules:
All trips must start or end in North America.
One open jaw and one stopover allowed on each one-way award.
No fees for changes/cancellations prior to 60 days from departure.
North American Gateway Cities:
West Coast
Seattle
San Francisco
Los Angeles
Central
Chicago
Dallas
Houston
East Coast
Boston
New York (JFK)
Orlando (Effective September 1, 2015)
Washington DC (IAD)
Canada
Toronto
Award Chart Links*:
Middle East & Africa
Asia
Europe
*If region is not listed on chart its not available.
Perks
Chauffeur Drive NOT Available
Car service is not available for all Business Class and First Class passengers on Alaska Airlines ticketed award tickets on Emirates flights (as of Jan 2015). The chauffeur will not confirm if you use the EK website for this, though the website makes it look you can make a reservation.
Lounges
Access is available for all passengers traveling in Business and First Class. Not all cities have lounges and many may be operated by a Partner. There have been some reports of people having an issue accessing the Dubai lounges as the tickets may appear in their system as non-revenue employee travel. This is not as much of a problem as it used to be but in case it comes up please advise the lounge attendant that you are on an Alaska Airlines award.
Dubai Connect
AS Awards on EK do not qualify for Dubai Connect, which is the service that offers the free hotel.
Tricks to find Transoceanic availability
Instead of performing a blanket, i.e. SEA-DXB search, perform: SEA-MED.
Madinah is a destination that is only served by EK. Consequently, if there is availability, only EK will show up in the calendar results.
Consolidated Emirates (EK) awards availability/booking/routing thread
#526
Join Date: Jan 2001
Posts: 2,842
A friend just had an experience with the partner desk contrary to the married segments requirement: had reserved first from USA gateway to Dubai with a stopover, and onward travel from Dubai to Europe destination in business. The Dubai-Europe segment became available in first but an additional first seat was not available from USA-Dubai, thus seemingly making the change to the Europe segment impossible. Au contraire. The unnamed partner desk agent made it happen, changing the second segment to first without rebooking the first.
#527
Join Date: Feb 2009
Posts: 3,738
Can you do a stopover and a 23 hr layover on a one way award?
LAX-DXB
DXB-BKK 23 hour stopover
BKK-PVG
LAX-DXB
DXB-BKK 23 hour stopover
BKK-PVG
#528
Join Date: Jun 2012
Location: SEA
Programs: AS 75K
Posts: 759
(I'm assuming you're doing a >24 hour stopover in DXB)
#529
Join Date: Feb 2009
Posts: 3,738
I'm new to booking awards with Alaska Air. Would this trip be bookable online? When I go to multi-city and select miles it asks for a return trip.
#530
Join Date: Jun 2012
Location: SEA
Programs: AS 75K
Posts: 759
That being said...
Does EK fly from BKK to PVG? http://en.wikipedia.org/wiki/BKK#Air...d_destinations only mentions Christchurch, Dubai, Hong Kong, Sydney as EK options so I don't know how you're expecting to get to PVG.
(Just putting LAX-DXB and then DXB-HKG a week later priced as 1 award for me with DXB-BKK-HKG being an option for some random dates)
#531
Join Date: Feb 2009
Posts: 3,738
You should be able to just leave the return sections blank and not have any problems.
That being said...
Does EK fly from BKK to PVG? http://en.wikipedia.org/wiki/BKK#Air...d_destinations only mentions Christchurch, Dubai, Hong Kong, Sydney as EK options so I don't know how you're expecting to get to PVG.
(Just putting LAX-DXB and then DXB-HKG a week later priced as 1 award for me with DXB-BKK-HKG being an option for some random dates)
That being said...
Does EK fly from BKK to PVG? http://en.wikipedia.org/wiki/BKK#Air...d_destinations only mentions Christchurch, Dubai, Hong Kong, Sydney as EK options so I don't know how you're expecting to get to PVG.
(Just putting LAX-DXB and then DXB-HKG a week later priced as 1 award for me with DXB-BKK-HKG being an option for some random dates)
#532
Join Date: Jun 2012
Location: SEA
Programs: AS 75K
Posts: 759
Right now the timing I'm seeing through BKK on a LAX-DXB/DXB-HKG search on AS' site is arriving on EK370 at 1220am and then leaving at 145pm on EK384, which is 13h25m in BKK. It looks like there is only the 1 daily BKK-HKG flight but several DXB-BKK flights. For the day I was using (March 8th) the best timing option would be EK418 which arrives at 605pm (but I'm assuming it didn't have award availability the day I looked). I'll note that EK372 arrives at 640pm and is on the A380 rather than B777 that EK418 is on, if you prefer one vs. the other.
So in summary the best it looks like you can theoretically do right now is a 19h40m layover (subject to finding availability).
#533
Join Date: Feb 2013
Location: ANC
Programs: AS; Hyatt; Bonvoy
Posts: 1,718
For those who have expressed concern about the availability of EK F awards, I found multiple dates in mid- and late November where 1 or 2 F seats are available LAX-DXB on AS.com. Booked one myself. This is A380. There you go. No excuses (Thanksgiving is overrated anyway )
--mcz
--mcz
My plan is to visit the places I missed the first time - and revisit a few I still can't get out of my mind. I'm thinking of celebrating Thanksgiving by having lunch again at Atmosphere in the Burj Kahlifa. It was magnificent.
#535
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH FTL, Hyatt Globalist, Accor Plat
Posts: 4,768
Actually DXB - HKG - probably December now.
#536
Join Date: Jan 2001
Posts: 2,842
A friend just had an experience with the partner desk contrary to the married segments requirement: had reserved first from USA gateway to Dubai with a stopover, and onward travel from Dubai to Europe destination in business. The Dubai-Europe segment became available in first but an additional first seat was not available from USA-Dubai, thus seemingly making the change to the Europe segment impossible. Au contraire. The unnamed partner desk agent made it happen, changing the second segment to first without rebooking the first.
This just happened again. The partner desk changed one of two EK segments, leaving the other in place. There was not additional availability for the segment left in place. Seems the married segments rule is not always being applied?
#537
Join Date: Aug 2010
Posts: 26
I have a pending case with a supervisor because the partner desk says no changes can be made to a confirmed EK award ticket unless the same capacity is still available. Having booked some F class A380, there are no other seats available in the award category on the same dates. Had to escalate it to a supervisor who I told they need to fix this as this is a AS issue that was not disclosed to me when I booked previously. So I told them they need to find a way to repair this.
#538
Join Date: May 2007
Location: Beaufort, SC
Programs: Delta, Alaska Air, & BA
Posts: 535
I have a pending case with a supervisor because the partner desk says no changes can be made to a confirmed EK award ticket unless the same capacity is still available. Having booked some F class A380, there are no other seats available in the award category on the same dates. Had to escalate it to a supervisor who I told they need to fix this as this is a AS issue that was not disclosed to me when I booked previously. So I told them they need to find a way to repair this.
#539
Join Date: Aug 2010
Posts: 26
We have LAX-DXB but need to go DXB-MLE as that is our final destination. That segment wasn't available when the first segment was booked.
So since this wasn't disclosed on the website or to me, I told them they need to find a way to make it happen.
#540
Join Date: May 2007
Location: Beaufort, SC
Programs: Delta, Alaska Air, & BA
Posts: 535
Because the agreement between AS and EK is that they have to completely cancel a confirmation if you need to make any segment changes. As says they cant just add or remove a segment without re-ticketing the whole trip. So there is no guarantee if you will get the same availability once they cancel your original ticket to make the change.
We have LAX-DXB but need to go DXB-MLE as that is our final destination. That segment wasn't available when the first segment was booked.
So since this wasn't disclosed on the website or to me, I told them they need to find a way to make it happen.
We have LAX-DXB but need to go DXB-MLE as that is our final destination. That segment wasn't available when the first segment was booked.
So since this wasn't disclosed on the website or to me, I told them they need to find a way to make it happen.