Originally Posted by euromannn

....Chase nor PP have documentation on lounge access for guests and your force to find out at last minute when you arrive.
....
Since there is ZERO documentation you cannot hold any lounge accountable for number of guests.
....

Originally Posted by tmiw

In fairness, we don't know for sure when the page I previously linked updated.,,,,

Originally Posted by tmiw

Not defending either (see below).



In fairness, we don't know for sure when the page I previously linked updated. It could have updated last week or a few days after your contact with them for all we know. Maybe someone else here has a better idea of when the previously mentioned language was added.

Additionally, we don't know for sure when AS sent updated information to PP or how often they're supposed to send such per their agreement with them. If AS notified PP quickly but PP sat on that for months, for instance, then you may have a point.

(BTW, maybe there should be a way to accept customer input if there isn't already, especially if PP only requires updates from participating lounges every few months or longer.)



I was under the impression that the particular venue has no idea what issuer is paying for your PP access. I suppose it's possible that there could be something that shows up that tells them to only allow X number of guests at most, but that would be at odds with what other issuers that limit the number of free guests do (which is to allow additional ones for a fee, subject to the individual lounge's acceptance of said guests).

Also, it's well known that Chase allows unlimited guests for no additional fees to regular lounges. Since restaurants are considered lounges too (unless I'm mistaken), I would expect that same policy to apply--and if not, Chase really should have let their customers know.



Zero documentation that Chase has a maximum number of (free or otherwise) guests, so Chase shouldn't be charging for guests or otherwise limiting them unless they want to change that policy (with sufficient notice, of course). There's a difference.



Unless AS leaves PP (which they very well might considering their space issues), they're still part of the program. I'm not sure how PP could kick them out since we don't know the specific terms both entered into.



Are you sure it's because your membership is through Chase or would they have blocked guest access with memberships through other issuers as well? I suspect if I tried to enter with a PP membership from, say, AmEx, that same issue would have arisen--even though those guests likely wouldn't have been free.

Originally Posted by euromannn

Funny post ---- your clearly unsure what I wrote and unsure what Chase communicates.
So your confusing point is?

Difference between my and your comment si quoting what PP & Chase have stated which is the opposite of many posters.

Since 'others' think they know all the answers without any written guarantees ---- makes for redundant conversation.
And yes, I'm sure MY PP card is issued through Chase ----- strange question as I have a Chase Saphire Reserve Card and if you had that card you would know Chase is the merchant(bank) of the PP card issuance.

Originally Posted by tmiw

Huh? I have the CSR as well and nothing in my UR portal's Benefits page implies that guests are limited. In fact, a quick Google search brings up this, where Chase confirms unlimited free guests. As already mentioned, if this has actually changed (and is not simply an issue of the individual lounge denying access due to capacity or some other reason) and/or doesn't apply to restaurants, then Chase is in the wrong for not letting its cardmembers know of the updated terms.

In any event, PP sounds like it doesn't meet your needs. I'm not sure it's possible for any product to ever satisfy everyone, really.

Originally Posted by SightseeMC

...perhaps much of the overcrowding concerns will be muted.....

Originally Posted by mia

This will bring Chase's Priority Pass guest payment policy in line with American Express and nearly in line with Citi Prestige. I doubt it will make a noticeable difference in 2018. Most people likely do not bring more than two guests, and many of those who do will not notice the policy change until the first time they are billed for guests.

Originally Posted by SightseeMC

Question for the long-term lounge people here: are there any domestic lounges that the PP accesses that are better than the AS lounges?*

Originally Posted by garykung

TK lounge @ IAD.

FWIW - there is no distinction between domestic and international. What matters is whether you can access to that part of the terminal. For example, ORD will be an exception (as all PP lounges are in T5).

Originally Posted by SightseeMC

So the question is whether I can find lounges in the continental US that are nicer than AS level.

Originally Posted by SightseeMC

Question for the long-term lounge people here: are there any domestic lounges that the PP accesses that are better than the AS lounges?*

I ask because, in general and not just here on FT, much of the complaining about PP is about the overcrowding as well as how crappy the lounges are. Which is like the old joke about the restaurant where "the food is terrible and the portions are so small". Even the AS lounges, which I find perfectly acceptable in my limited experience, though not exactly "upscale", get a bad rap as bland spaces with a pancake machine. But if they are that bad, who cares if you can get in?

So aside from the well-documented issues with access to AS Board Rooms, what other domestic US lounges were so worth having PP access that are now limited/gone?

*(Full disclosure: I am a CSR PP noob, and aside from once talking my way in past an AS lounge attendant who had the sign out, have never been denied PP lounge access anywhere in the world. But we often fly odd days/times, so it's probable that we are just lucky.)