Changes to Airpoints Benefits July/August 2019
#17
Join Date: Dec 2014
Location: AKL
Programs: NZ Elite (*G), IHG Spire Elite, Accor ALL Gold
Posts: 216
Does anyone know whether or not Elites who are on parental leave will still be able to use Elite APD upgrades? It says no new recognition vouchers will be issued during parental leave, but doesn't say anything about using APDUs...
#21
Join Date: Nov 2012
Programs: NZ GE, QF
Posts: 394
I think it is a good idea and quite generous the way they have done it.
https://www.airnewzealand.co.nz/status-hold-parental
Last edited by edmm; Jul 1, 2019 at 2:34 pm Reason: Link added.
#22
Join Date: Oct 2006
Location: Christchurch, New Zealand
Programs: NZ Elite; QF Platinum; CZ Gold; MU Platinum; Marriott Titanium; Accor Platinum
Posts: 1,478
This is great news. Not even so much the changes (which are all positive mind you) but the tone and the fact that they are showing they value their elite members and are listening to feedback
Such a breath of fresh air compared to the way they treated HVC under the previous regime....
Such a breath of fresh air compared to the way they treated HVC under the previous regime....
#23
Join Date: Jan 2012
Location: Christchurch, NZ
Programs: NZ *E, QF Gold, Hertz President’s Circle, Accor Gold, PanPacific Platinum
Posts: 763
I wrote to Jeremy OBrien yesterday and expressed my thanks. Not only for the changes, which I believe are all positive for me, but also for listening and then acting. There is nothing more frustrating than being asked for feedback and then nothing changes.
#24
Join Date: Dec 2015
Posts: 372
While its great that Air NZ seems to have been listening to requests Im surprised at the Parental provision being so generous - I would have thought that while its a good idea to allow that membership be put on hold that is exactly what it should be - on hold and inactive - then when resumes the timers in terms of both expiry and earn requirements would restart exactly at the point they stopping and essentially just be frame shifted.
The negative effect of the new policy is that it potentially can increase lounge congestion by allowing a number of people access for a longer period of time for which they may otherwise have been ineligible. And with the 3 complimentary children to age 17 access also factored in lounges are likely to become more congested.
It is also a bit unfair in that it allows members who have children to essentially get double the RUs for one qualification year - those for the year they put on hold and a new allocation when they come off hold - not great for non parents unless NZ had plans to increase RU availability to compensate.
Im also amazed that I havent noticed a restriction as to how often a member can apply for this benefit - it reads that on lifting the suspension a new year starts - so if a member has a baby, applies for suspension then reactivates at the end of the twelve months, they only have to earn 810SP (and t&c dont specify from flying Air New Zealand) if they are by month 11 of requalification year expecting again within 6 months (by month 17) they can apply again for another suspension to remain Elite even though they didnt earn anywhere near enough SP in the year back - and then get a further 12 months at suspended Elite before another year for requalification? Thus potentially 46 months at Elite for potentially qualifying once and never actually requalifying - e.g. 01/01/20 qualify Elite - 01/12/20 apply hold - 01/12/21 hold finishes - 01/11/22 only earned 810sp but reapply as having baby by apr23, - 01/11/23 hold finishes and elite until 01/11/24. If having another baby could repeat cycle hit note NZ approves at their discretion.
While its good to see Air NZ recognising long term loyalty and customer feedback perhaps they should restrict the Parental Provision to members who have held Elite for 5 years and/or restricted to one application per member,
Also should they have a similar provision for members who are made redundant or change jobs as they may also have a period when they fly less for similar but different reasons.
The negative effect of the new policy is that it potentially can increase lounge congestion by allowing a number of people access for a longer period of time for which they may otherwise have been ineligible. And with the 3 complimentary children to age 17 access also factored in lounges are likely to become more congested.
It is also a bit unfair in that it allows members who have children to essentially get double the RUs for one qualification year - those for the year they put on hold and a new allocation when they come off hold - not great for non parents unless NZ had plans to increase RU availability to compensate.
Im also amazed that I havent noticed a restriction as to how often a member can apply for this benefit - it reads that on lifting the suspension a new year starts - so if a member has a baby, applies for suspension then reactivates at the end of the twelve months, they only have to earn 810SP (and t&c dont specify from flying Air New Zealand) if they are by month 11 of requalification year expecting again within 6 months (by month 17) they can apply again for another suspension to remain Elite even though they didnt earn anywhere near enough SP in the year back - and then get a further 12 months at suspended Elite before another year for requalification? Thus potentially 46 months at Elite for potentially qualifying once and never actually requalifying - e.g. 01/01/20 qualify Elite - 01/12/20 apply hold - 01/12/21 hold finishes - 01/11/22 only earned 810sp but reapply as having baby by apr23, - 01/11/23 hold finishes and elite until 01/11/24. If having another baby could repeat cycle hit note NZ approves at their discretion.
While its good to see Air NZ recognising long term loyalty and customer feedback perhaps they should restrict the Parental Provision to members who have held Elite for 5 years and/or restricted to one application per member,
Also should they have a similar provision for members who are made redundant or change jobs as they may also have a period when they fly less for similar but different reasons.
#25
Join Date: Jan 2016
Posts: 2,657
While it’s great that Air NZ seems to have been listening to requests I’m surprised at the Parental provision being so generous - I would have thought that while its a good idea to allow that membership be put on hold that is exactly what it should be - on hold and inactive - then when resumes the timers in terms of both expiry and earn requirements would restart exactly at the point they stopping and essentially just be frame shifted.
The negative effect of the new policy is that it potentially can increase lounge congestion by allowing a number of people access for a longer period of time for which they may otherwise have been ineligible. And with the 3 complimentary children to age 17 access also factored in lounges are likely to become more congested.
It is also a bit unfair in that it allows members who have children to essentially get double the RUs for one qualification year - those for the year they put on hold and a new allocation when they come off hold - not great for non parents unless NZ had plans to increase RU availability to compensate.
Im also amazed that I haven’t noticed a restriction as to how often a member can apply for this benefit - it reads that on lifting the suspension a new year starts - so if a member has a baby, applies for suspension then reactivates at the end of the twelve months, they only have to earn 810SP (and t&c don’t specify from flying Air New Zealand) if they are by month 11 of requalification year expecting again within 6 months (by month 17) they can apply again for another suspension to remain Elite even though they didn’t earn anywhere near enough SP in the year back - and then get a further 12 months at suspended Elite before another year for requalification? Thus potentially 46 months at Elite for potentially qualifying once and never actually requalifying - e.g. 01/01/20 qualify Elite - 01/12/20 apply hold - 01/12/21 hold finishes - 01/11/22 only earned 810sp but reapply as having baby by apr23, - 01/11/23 hold finishes and elite until 01/11/24. If having another baby could repeat cycle hit note NZ approves at their discretion.
While it’s good to see Air NZ recognising long term loyalty and customer feedback perhaps they should restrict the Parental Provision to members who have held Elite for 5 years and/or restricted to one application per member,
Also should they have a similar provision for members who are made redundant or change jobs as they may also have a period when they fly less for similar but different reasons.
The negative effect of the new policy is that it potentially can increase lounge congestion by allowing a number of people access for a longer period of time for which they may otherwise have been ineligible. And with the 3 complimentary children to age 17 access also factored in lounges are likely to become more congested.
It is also a bit unfair in that it allows members who have children to essentially get double the RUs for one qualification year - those for the year they put on hold and a new allocation when they come off hold - not great for non parents unless NZ had plans to increase RU availability to compensate.
Im also amazed that I haven’t noticed a restriction as to how often a member can apply for this benefit - it reads that on lifting the suspension a new year starts - so if a member has a baby, applies for suspension then reactivates at the end of the twelve months, they only have to earn 810SP (and t&c don’t specify from flying Air New Zealand) if they are by month 11 of requalification year expecting again within 6 months (by month 17) they can apply again for another suspension to remain Elite even though they didn’t earn anywhere near enough SP in the year back - and then get a further 12 months at suspended Elite before another year for requalification? Thus potentially 46 months at Elite for potentially qualifying once and never actually requalifying - e.g. 01/01/20 qualify Elite - 01/12/20 apply hold - 01/12/21 hold finishes - 01/11/22 only earned 810sp but reapply as having baby by apr23, - 01/11/23 hold finishes and elite until 01/11/24. If having another baby could repeat cycle hit note NZ approves at their discretion.
While it’s good to see Air NZ recognising long term loyalty and customer feedback perhaps they should restrict the Parental Provision to members who have held Elite for 5 years and/or restricted to one application per member,
Also should they have a similar provision for members who are made redundant or change jobs as they may also have a period when they fly less for similar but different reasons.
#26
Join Date: Nov 2012
Programs: NZ GE, QF
Posts: 394
You must be dreaming if you think they only cost you money for 18 years 😁. They just get older and keep sucking up money.
#27
Join Date: Dec 2015
Posts: 372
Haha wasnt suggesting they would but traditionally if having multiple children they are often not widely spaced and people can take unfair advantage if the situation applies!
#28
Join Date: Nov 2017
Location: New Zealand (when I'm home!)
Programs: Air NZ Elite
Posts: 1,218
Very few members are elite. This is a really narrow benefit, I doubt the lounge situation will be much effected. Is it fair that because I don't have kids I can't artificially extend my lounge access? Ehhh. Tbh I don't really care if someone else is getting an ADDITIONAL benefit that I'm not getting. That's like me being bitter that my short haul upgrades are near useless because only Auckland gets wide body planes to Australia. Yeah I wish I could use mine but I'm not upset that others get the chance and I don't.