Changes to Airpoints Benefits July/August 2019

Old Jun 30, 19, 6:27 pm
  #1  
Original Poster
 
Join Date: Feb 2011
Programs: NZ*E
Posts: 636
Changes to Airpoints Benefits July/August 2019






Kia ora mmonster
As a highly valued Elite member, we’d like to let you know about some changes to your Frequent Flyer benefits we are introducing as a result of member feedback.
This is the first of a series of updates to keep you informed about upcoming benefit changes.
From
1 August 2019 we're starting with:
  • Frequent Flyer Status Boost
    To recognise and thank members for choosing to fly with us often, we’re introducing a Frequent Flyer Status Boost which will see you earn an additional 30 bonus Status Points for every 10 eligible journeys you take with Air New Zealand.
  • Status Hold - Parental for Elite tier
    We understand that when you become a new parent, your circumstances may change and you might travel less. Elite members will now be able to apply to put their membership on hold for 12 months and take some time out while maintaining their current tier status.
  • Changes to child guest access
    We’re raising the age children who can join you in our lounges from 11 to 17 years inclusive, and you are welcome to bring up to three children with you in addition to your guest allowance. Infants up to two years old inclusive are always welcome.
  • Changes to lounge guest access
    Members have told us that improving the lounge experience, and making it an even more comfortable space, is a priority. In response to this, we’re limiting the number of lounge eVouchers credit card holders can earn. We’re also reducing the number of guests Elite members can bring into the lounges from five to three.
  • In addition, these eVouchers will now be capped at two pairs per year.
We’re always looking for ways to improve your travel experience, so I’ll be in touch again to keep you updated on our progress and share news of further changes.
Jeremy O'Brien

Regional GM Loyalty & Customer Direct

j.o'[email protected]?subject=Elite%...e%20Res ponse


Airpoints Member since xxxx
* Eligible purchases do not include cash advances, balance transfers, the purchase of cash substitutes (such as foreign currency, travellers' cheques) and gambling chips or business related expenditure.
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mmonster is offline  
Old Jun 30, 19, 6:49 pm
  #2  
 
Join Date: Jun 2016
Posts: 56
Yay - no 2-10 year olds!
Erasmus III is offline  
Old Jun 30, 19, 6:53 pm
  #3  
 
Join Date: Jan 2016
Posts: 998
See https://www.flyertalk.com/forum/air-...l#post31256346 for more discussion
nzkarit is offline  
Old Jun 30, 19, 7:10 pm
  #4  
 
Join Date: Mar 2001
Location: SYD
Programs: OZ*G, VA gold, NZ*G (Elite), QF bronze, Former 'bottom-feeder' AC*G
Posts: 5,038
Those seem like *actual enhancements* don't they... or do we think they'll rapidly be accompanied by increases to status qualification levels?
mad_atta is offline  
Old Jun 30, 19, 7:22 pm
  #5  
 
Join Date: Jan 2011
Posts: 535
Doubt it.
QF has lower status qual thresholds and earn is easier.
poopbunny is offline  
Old Jun 30, 19, 7:41 pm
  #6  
 
Join Date: Nov 2017
Location: New Zealand (when I'm home!)
Programs: Air NZ Elite
Posts: 480
That's a good point, I don't really see Air NZ making it harder to earn if they want to remain competitive. If QF raised their threshold, then that would be another story.

All of these changes are helpful changes to me so obviously I like them. The three guest thing is probably not going to be a problem for me ever.

The 30 status point boost is a really nice answer for domestic flyers.
kiwifrequentflyer is offline  
Old Jun 30, 19, 7:50 pm
  #7  
 
Join Date: Nov 2012
Programs: NZ GE, QF
Posts: 266
Originally Posted by Erasmus III View Post
Yay - no 2-10 year olds!
Unfortunately I don't think it is the case, it's just a badly written email. I think what they mean is that the maximum age of a "child" has gone up from 11 to 17. This is seen on their website:
https://www.airnewzealand.co.nz/lounges
It's a very stupid move, I thought that the whole point was to decrease lounge overcrowding, whereas this just makes it worse.
edmm is offline  
Old Jun 30, 19, 8:48 pm
  #8  
 
Join Date: Dec 2001
Location: Auckland, New Zealand
Programs: NZ *G
Posts: 305
I’ve just received the notification to Golds. Interestingly, Gold only gets a 15 status credit bonus for 10 flights. Re kids, I read it as saying the age for kids is increasing from 12 to 17, and I can bring three without treating them as guests.
gratn is offline  
Old Jun 30, 19, 9:21 pm
  #9  
 
Join Date: May 2008
Location: AKL
Programs: NZ Elite, QF Plat, Hilton Gold, Accor Gold
Posts: 1,516
No email here. Positive changes overall but as others have said I’m unsure how increasing the age for the definition of children is going to reduce lounge congestion - but happy to see what else comes out. Happy to have Elite guesting taken down to 3 and the FF Status Boost is a nice addition and good to see Air NZ took away a benefit but gave another back. Would also love to get valet vouchers instead of lounge vouchers.

I see this is aligning more with QF (ie Loyalty Bonus, Status Hold, 2x Guests for Plat). It’ll be interesting to see if future changes affect upgrades or add/remove any other published/unpublished benefits.

EDIT: received my email after posting this...

Last edited by NZ_Flyer; Jun 30, 19 at 9:35 pm
NZ_Flyer is offline  
Old Jun 30, 19, 11:26 pm
  #10  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: NZ Elite *G, HHonors Diamond, IHG Platinum Elite
Posts: 4,485
For those who want benefits such as parking vouchers you should really be passing this feedback onto your banks. Benefits are offered in conjunction with Air NZ and Westpac for example offer these.
sbiddle is offline  
Old Jun 30, 19, 11:40 pm
  #11  
 
Join Date: Aug 2009
Location: NZ
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Presumably they have done the numbers and the lounges are crowded due to cc vouchers and elite guests and children?

That doesn’t reflect my experience.

But im not privy to the numbers

I don’t think this will change a thing.
bce1 is offline  
Old Jul 1, 19, 12:02 am
  #12  
 
Join Date: Apr 2013
Location: New Zealand (most of the time)
Programs: NZ Elite *G, HHonors Diamond, IHG Platinum Elite
Posts: 4,485
Originally Posted by bce1 View Post
Presumably they have done the numbers and the lounges are crowded due to cc vouchers and elite guests and children?

That doesn’t reflect my experience.

But im not privy to the numbers

I don’t think this will change a thing.

Elite change doesn't reflect what I was told just year by a good source eithe. The % taking that many people is low but not something I would post publically.
sbiddle is offline  
Old Jul 1, 19, 1:39 am
  #13  
 
Join Date: Mar 2014
Location: bne
Programs: Velocity Gold, AIRNZ Elite, Qantas Silver ,Hilton Diamond
Posts: 898
30 bonus SP on 10 sectors for elites

That a 37% increase in SP on a standard 8 SP earn....just like the good old days !
​​​​​​
Beano is offline  
Old Jul 1, 19, 1:48 am
  #14  
 
Join Date: Aug 2015
Posts: 35
Originally Posted by Beano View Post
That a 37% increase in SP on a standard 8 SP earn....just like the good old days !
​​​​​​
Finally some good news for regional travellers... been a long (and expensive) wait!
SDB22 is offline  
Old Jul 1, 19, 2:06 am
  #15  
 
Join Date: Jan 2013
Posts: 191
Originally Posted by bce1 View Post
Presumably they have done the numbers and the lounges are crowded due to cc vouchers and elite guests and children?

That doesn’t reflect my experience.

But im not privy to the numbers

I don’t think this will change a thing.
Me neither, there's no way kids are the cause of overcrowding. I was in AKL and WEL dom and int lounges like 20 times over the last few weeks, there's hardly any, especially during peak red-eye hours,

Even during school holidays I don't see them as a big problem, its simply the general people volume is too large for the small spaces. There's got to be a ton more business travelers guesting in colleagues then there are families bringing in extra kids.
Shamrock55 is offline  

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