Join Date: Jan 2012
Location: Christchurch, NZ
Programs: NZ *E, QF Gold, Hertz President’s Circle, Accor Gold, PanPacific Platinum
Posts: 771
I wrote to Jeremy O’Brien yesterday and expressed my thanks. Not only for the changes, which I believe are all positive for me, but also for listening and then acting. There is nothing more frustrating than being asked for feedback and then nothing changes.