Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Air New Zealand | Air Points
Reload this Page >

Air New Zealand / Virgin Australia Trans-Tasman Alliance Information

Community
Wiki Posts
Search

Air New Zealand / Virgin Australia Trans-Tasman Alliance Information

Thread Tools
 
Search this Thread
 
Old Dec 15, 2011, 4:26 am
  #226  
 
Join Date: Nov 2009
Location: NYC
Programs: Amex Plat, CX Gold, VA Gold, BA paeon, VS rabble, NZ A$ bru
Posts: 235
Originally Posted by Xiaotung
Are you sure the free bags issue the DJ spokeman told you is not another "they have got it all wrong" moment?
I was as deeply skeptical as you -- perhaps more so, since obviously anything like this (especially things that fly in the face of established and published information) is delved into very deeply by people who fly on the alliance far more regularly than I. (Hi guys.) I hate getting things wrong, and hate even more when people give us wrong information that we (and our readers) then rely on.

If it is another "they've got it all wrong" moment, then the "they" is one of Virgin's savviest media people who knew exactly what I'd be doing with the information. That person also checked twice (after I initially expressed skepticism) with the Virgin-side alliance team, who had been providing answers to specific questions all week and would also have had to get it wrong. Of course, that's not an iron-clad guarantee. Things could change next week! American Airlines could merge with Air New Zealand!

But...to the best of my endeavours in making sure that it's right, that's what Virgin told me. I would be super-interested (and not inconsiderably disappointed) to learn differently.
ThatJohn is offline  
Old Dec 15, 2011, 5:11 am
  #227  
 
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598
Originally Posted by ThatJohn
I was as deeply skeptical as you -- perhaps more so, since obviously anything like this (especially things that fly in the face of established and published information) is delved into very deeply by people who fly on the alliance far more regularly than I. (Hi guys.) I hate getting things wrong, and hate even more when people give us wrong information that we (and our readers) then rely on.

If it is another "they've got it all wrong" moment, then the "they" is one of Virgin's savviest media people who knew exactly what I'd be doing with the information. That person also checked twice (after I initially expressed skepticism) with the Virgin-side alliance team, who had been providing answers to specific questions all week and would also have had to get it wrong. Of course, that's not an iron-clad guarantee. Things could change next week! American Airlines could merge with Air New Zealand!

But...to the best of my endeavours in making sure that it's right, that's what Virgin told me. I would be super-interested (and not inconsiderably disappointed) to learn differently.
The one thing that your DJ contact may have gotten wrong is DJ elites only get their usual DJ baggage entitlement if they book with DJ with a DJ flight number even if the flight is on a NZ plane. When they say Seat Only perhaps they really mean their own Saver fares without the need to purchase a bag, hence Seat Only? If a DJ elite book with NZ with a NZ flight number, I am pretty sure they will get nothing above what the fare permits in terms of baggage.

Of course when it comes to NZ domestic Seat to Suit fares which is only a new thing, I would be very surprised if NZ allowed DJ elites to check in a bag without paying the $10 extra. If they did, I would be the first to complain as NZ*GE. And I am sure it's just a matter of a phone call to get NZ to pick up the phone to DJ to clarify.
Xiaotung is offline  
Old Dec 15, 2011, 9:57 am
  #228  
 
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
Programs: UA*1K & UA Club, National Ex. Elite, Hertz Pres. Circ., Amex Plat., CLEAR
Posts: 1,703
Originally Posted by Xiaotung
The one thing that your DJ contact may have gotten wrong is DJ elites only get their usual DJ baggage entitlement if they book with DJ with a DJ flight number even if the flight is on a NZ plane. When they say Seat Only perhaps they really mean their own Saver fares without the need to purchase a bag, hence Seat Only? If a DJ elite book with NZ with a NZ flight number, I am pretty sure they will get nothing above what the fare permits in terms of baggage.

Of course when it comes to NZ domestic Seat to Suit fares which is only a new thing, I would be very surprised if NZ allowed DJ elites to check in a bag without paying the $10 extra. If they did, I would be the first to complain as NZ*GE. And I am sure it's just a matter of a phone call to get NZ to pick up the phone to DJ to clarify.
One thing Star Alliance normally gets right is to extend Star Gold benefits to any Star metal regardless of code shares or ticket stock. These type of revenue-share arrangements normally get this wrong.
Joshua is offline  
Old Dec 15, 2011, 7:19 pm
  #229  
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
Originally Posted by Joshua
One thing Star Alliance normally gets right is to extend Star Gold benefits to any Star metal regardless of code shares or ticket stock. These type of revenue-share arrangements normally get this wrong.
hmmmm .... he thinks ... as he ponders the lack of any free checked luggage allowance at all for *G on NZ SEAT fares ...
serfty is offline  
Old Feb 21, 2012, 5:39 pm
  #230  
 
Join Date: Jul 2002
Location: LCY
Posts: 1,222
Originally Posted by ThatJohn
I would be super-interested (and not inconsiderably disappointed) to learn differently.
Curious here also: have any Velocity Gold or Platinum folks travelled on NZ sold and operated flights and avoided paying for luggage on the seat only fares recently?
stewardo is offline  
Old Feb 21, 2012, 6:20 pm
  #231  
 
Join Date: Jul 2009
Programs: QF Gold
Posts: 1,242
I wouldn't like your chances.

I'll be attempting to get a free bag on an NZ ticketed, DJ metal flight from BNE on Sunday as DJ*G, hopefully there's no trouble there.
Shazzadude is offline  
Old Feb 21, 2012, 8:20 pm
  #232  
 
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598
Originally Posted by Shazzadude
I wouldn't like your chances.

I'll be attempting to get a free bag on an NZ ticketed, DJ metal flight from BNE on Sunday as DJ*G, hopefully there's no trouble there.
Officially you shouldn't be able to as it will be treated as if it was a NZ operated flight but I suspect you can get away with it.
Xiaotung is offline  
Old Feb 23, 2012, 4:26 am
  #233  
 
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G ELT, VA-G
Posts: 3,598
Originally Posted by stewardo
Curious here also: have any Velocity Gold or Platinum folks travelled on NZ sold and operated flights and avoided paying for luggage on the seat only fares recently?
Apparently DJ updated their website as follows:


Air New Zealand (Non-Tasman - including NZ domestic and international**)

Priority Check-in
Priority Baggage
Additional checked baggage of one piece up to 23kg ***

**Excludes Pacific Island flights with Air New Zealand
*** Excluding domestic itineraries where a 'Seat Only' fare has been purchased
Xiaotung is offline  
Old Feb 26, 2012, 1:34 pm
  #234  
 
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
Has anyone had trouble getting into the KC automatically with a Velocity Gold or Platinum card? Whenever I put a DJ number into a domestic booking and then scan my BP at the lounge it comes up red and the agent needs to manually put my details in from the Velocity card.
NZ_Flyer is offline  
Old Feb 26, 2012, 2:28 pm
  #235  
 
Join Date: Jul 2009
Programs: QF Gold
Posts: 1,242
Originally Posted by NZ_Flyer
Has anyone had trouble getting into the KC automatically with a Velocity Gold or Platinum card? Whenever I put a DJ number into a domestic booking and then scan my BP at the lounge it comes up red and the agent needs to manually put my details in from the Velocity card.
You have to do it manually every time.
Shazzadude is offline  
Old Mar 11, 2012, 8:11 pm
  #236  
 
Join Date: Aug 2011
Location: BNE, CIC
Programs: A3*G, UA, QF
Posts: 57
*G Benefits on AirNZ Metal if Booked through DJ?

After searching through this thread and some others, I still cannot find the answer. I am *G (non-AirNZ) and am looking to book a flight via DJ (DJ8xxx number) operated by NZ across the Tazman (BNE-AKL). Not expecting any miles or status credits with the *G program, but would like to use the lounge and possibly priority checkin. Would book through AirNZ but have some DJ credit left over from the ash cloud mess. Any thoughts or experiences would be appreciated.
joepakid is offline  
Old Mar 11, 2012, 8:30 pm
  #237  
 
Join Date: Jul 2009
Programs: QF Gold
Posts: 1,242
You won't be able to access the lounge booking with DJ as an A3*G-DJ are not part of *A, and as far as I'm aware, no reciprocal agreement between DJ and A3 exists.
Shazzadude is offline  
Old Mar 11, 2012, 9:06 pm
  #238  
 
Join Date: Apr 2007
Location: Australia
Posts: 6,338
OK.. should have reported back sooner to this thread...

Flew CBR-SYD-SIN-BKK booked on SQ website. At CBR check in (went to the Biz class/elite desk) very friendly and competent young lady checked both bags all the way, with priority tags and no question about entitlement. When I asked about Lounge access she told me "their system" had me listed as "Platinum" and I could access the lounge AND take 5 guests in..

She then asked if I'd like the exit row for "a bit more legroom"...

Great experience all round actually. Lounge was nice.. and uncrowded (early morning flight out).. aircraft (ATR-72 - a first-on-type for me) was spotless.. probably because it seemed, and smelt, brand new...

Seat 1A is excellent.. especially as 1C is placarded "Not to be occupied on take off or landing"... so room to spread out....

I know who I'll be flying domestically now!^^
trooper is offline  
Old Nov 1, 2012, 1:22 am
  #239  
 
Join Date: Mar 2011
Location: AKL
Posts: 446
Just did a couple of DJ legs ticketed with NZ flight numbers. DJ checkin girls seem to have taken an unhealthy interest in Velocity bag tags of late and took it upon themselves to log the membership number at check in. Now the DJ legs have credited to my Velocity account instead of Airpoints. Can't be bothered arguing about it, but just be careful it doesn't happen to you!
ps107 is offline  
Old Nov 1, 2012, 1:56 am
  #240  
 
Join Date: Mar 2009
Location: Auckland, NZ
Posts: 929
Originally Posted by ps107
Just did a couple of DJ legs ticketed with NZ flight numbers. DJ checkin girls seem to have taken an unhealthy interest in Velocity bag tags of late and took it upon themselves to log the membership number at check in. Now the DJ legs have credited to my Velocity account instead of Airpoints. Can't be bothered arguing about it, but just be careful it doesn't happen to you!
hardly surprising!

NZ changed / removed my FQTS (status field) on a NZ TT flight, my DJ*E was not shown on the inflight pax sheet.
zqsn5678 is online now  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.