Nov 4, 2013, 1:57 pm
Last edit by: Gajan
Between 1 September 2013 and 31 March 2018 the co-branded Gold & Platinum Flying Blue American Express cards also gave you Level Miles for purchases at AF/KL.
The Gold card will give you 1.5 Level Miles & Award Miles for AF/KL purchases; the Platinum card will give you 2 Level Miles & Award miles for AF/KL purchases.
As of 31 March 2018 the Flying Blue American Express co-cards give the main cardholder additional XP's when reaching the membership anniversary:
The Gold card will give you 1.5 Level Miles & Award Miles for AF/KL purchases; the Platinum card will give you 2 Level Miles & Award miles for AF/KL purchases.
As of 31 March 2018 the Flying Blue American Express co-cards give the main cardholder additional XP's when reaching the membership anniversary:
- Silver: 15XP;
- Gold: 30 XP
- Platinum: 60 XP
Co-branded American Express cards: France and the Netherlands
Apr 16, 2019, 8:49 am
#467
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,342
For me they have always posted at the monthly billing date (which is the same day as the renewal date). Perhaps a few days earlier or later but not more than that.
Of course, your mileage may vary... A single data point is no guarantee. You are cutting it a bit close!
Of course, your mileage may vary... A single data point is no guarantee. You are cutting it a bit close!
May 1, 2019, 2:34 pm
#468
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,940
I have the French Gold AF/FB Amex. In April, my cut-off date for the billing was on the 23rd. The miles are usually always posted immediately to FB, while the actual debit of the money on my bank account occurs toward the last days of the month. We are May 1st and the miles have still not appeared on my FB account. I looked online on Amex site and my april statement shows the number of miles that should be credited to FB. Does anyone else has the same problem ?
I will wait till friday to call them, but I have the feeling it will be the typical case where Amex will tell me that I need to ask FB and FB will tell me to deal with Amex
I will wait till friday to call them, but I have the feeling it will be the typical case where Amex will tell me that I need to ask FB and FB will tell me to deal with Amex
Last edited by Goldorak; May 2, 2019 at 12:07 am
May 1, 2019, 8:22 pm
#469
Join Date: Sep 2016
Programs: Flying Blue, Accor Le Club, Hilton HHonors, Hertz Gold Plus, Avis Preferred
Posts: 477
I have the Platinum card and my April miles posted in April as always.
May 1, 2019, 11:58 pm
#470
Join Date: Dec 2012
Location: DUS, BRU, POA
Programs: Skyteam E+ (FB PfL), Latam Black, LH MM, Iberia plus, HH: Diamond, Marriott Bonvoy: Plat
Posts: 1,127
Same issue here. I already called AMEX on monday. They said that they actually did transfer the miles on time, however they offered to involve backoffice people to have a closer look. They might need 10 working days to get back to me, according to the lady on the phone.
Last edited by wuzziduzziman; May 2, 2019 at 4:45 am
May 2, 2019, 1:39 am
#471
Join Date: Jan 2015
Location: NCE
Programs: FB Ultimate - BA EC - LH M&M - Accor All Gold
Posts: 267
I have the French Gold AF/FB Amex. In April, my cut-off date for the billing was on the 23rd. The miles are usually always posted immediately to FB, while the actual debit of the money on my bank account occurs toward the last days of the month. We are May 1st and the miles have still not appeared on my FB account. I looked online on Amex site and my april statement shows the number of miles that should be credited to FB. Does anyone else has the same problem ?
I will wait till friday to call them, but I have the feeling it will be the typical case where Amex will tell me that I need to ask FB and FB will tell me to deal with Amex
I will wait till friday to call them, but I have the feeling it will be the typical case where Amex will tell me that I need to ask FB and FB will tell me to deal with Amex
May 2, 2019, 4:14 am
#472
Join Date: Oct 2006
Location: Paris, France
Programs: Flying Blue (LTPE) All (Gold)
Posts: 1,519
Credited on FB, as usual.
May 2, 2019, 4:33 am
#473
Join Date: Jun 2005
Location: Indonesia
Programs: Flying Blue PE, Garuda FF Gold, Shangr-La Gold, KrisFlyer SQ
Posts: 79
Amex FB plat card. No miles credited or amount deducted until today. Very peculiar, before always before end of the month.
May 2, 2019, 7:28 am
#474
Join Date: Jan 2014
Location: AMS
Programs: FB Platinum PA; IHG Diamond Ambassador
Posts: 307
I have a Dutch FB Amex and the same problem. Called Amex this morning and it was a known problem. Could expect to receive the miles within 2 weeks.
May 2, 2019, 3:13 pm
#475
Join Date: May 2019
Location: Germany, France
Programs: FB Platinum
Posts: 18
I got the french card and got my miles right on time on April 16th
May 2, 2019, 11:59 pm
#476
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,940
May 3, 2019, 12:29 am
#477
Join Date: Sep 2017
Location: AMS
Programs: Flying Blue Platinum | Flying Blue Petroleum | Hilton Gold | Marriott Gold | Shangri-La Jade
Posts: 306
Good to know. I called Amex yesterday. The agent did not seem to be aware of anything but he said that everything looks OK on their side and he said nicely that he will file an investigation demand but he advised also that I call AF. I then called the Ultimate TA and.....the agent was totally clueless, was not understanding at all what I was talking about. Then, when he started to understand, he couldn’t do anything and it concerns only Amex (which we still don’t know at that stage). I then reminded him that the TA Ulti was taking care of FB issues among their duties. So he said he will put me on hold, time to find another number to call, but instead of putting me on hold, he hung up and, of course, never called back
May 7, 2019, 5:11 pm
#478
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,940
Same issue here. I already called AMEX on monday. They said that they actually did transfer the miles on time, however they offered to involve backoffice people to have a closer look. They might need 10 working days to get back to me, according to the lady on the phone.
As @Carel1 has pointed out they have issues (at least) in the Netherlands, on a Dutch FF website, some other people also said that miles posted later than usual but ended up being corrected in a week or two.
May 8, 2019, 3:59 am
#479
Join Date: Dec 2012
Location: DUS, BRU, POA
Programs: Skyteam E+ (FB PfL), Latam Black, LH MM, Iberia plus, HH: Diamond, Marriott Bonvoy: Plat
Posts: 1,127
May 8, 2019, 7:43 am
#480
Join Date: Jan 2014
Location: AMS
Programs: FB Platinum PA; IHG Diamond Ambassador
Posts: 307