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Originally Posted by tyassine
(Post 9590429)
i think you should make a recommendation that all crew fly J in street clothes....would solve all of these issues.
People like their jobs for the perks they get...whether it be a discount off of a product, a free gym membership, whatever....but when they see others enjoying the perks of their jobs they blow a fuse. I completely agree that a company needs to take care of their best passengers....however, it is not an entitlement, and a courtesy upgrade is just that, a courtesy. You are not entitled to a J seat when you purchased a Y ticket.....if you want to ensure you have a J seat, purchase a J seat. If I spent that much time on an aircraft, I would be damned to fly in Y. |
Like many things in life, it all comes down to managing one's expectations. ;)
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Originally Posted by imverge
(Post 9590860)
It's the PAYING passengers who are feeding you and don't you forget it.
BTW, I never stated I work for AC, and the honest truth is I don't, so don't assume things. And I meant in general the attitude of a lot of the FTers is that they are owed something.....nothing personal. |
Originally Posted by cheepneezy
(Post 9590974)
As neither a Super Elite member nor a pilot, I think you both need an attitude adjustment.:rolleyes:
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Originally Posted by Andrew Yiu
(Post 9591447)
If one is confirmed in J, then they're confirmed in J.
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The topic of this thread is "Pilots in First Class".
It most certainly is not "let's take a topic [24 hour crew rest in HKG] that has been beaten to death in another thread that devolved into personal attacks and was closed by a moderator, and bring it up again hidden in an unrelated thread hoping to rehash all the same issues." Any discussion of that has been removed. If anyone thinks it is important, I can attach it back to the end of the closed thread. And, as mentioned earlier, then start reviewing that thread for any actionable TOS issues. Thank you, Simon Moderator - AC |
Originally Posted by YVR72
(Post 9593839)
Reminds me of a story I heard about airline service in the late 1980's - possibly an urban legend...
The president of Eastern Airlines, Frank Lorenzo, had an urgent need to get to Los Angeles from New York. He turned up at the airport and found out that his airline had to bump a full-paid first class passenger to "coach" to allow him to travel. Mr. Lorenzo - being customer-focussed as he was, had found out the name and seat of the passenger that had involuntarily given up his spot in "F". After the aircraft was at cruising altitude, he sought out the J-bumped passenger who was way aft in the aircraft. He graciously introduced himself, "Hi, I am Frank Lorenzo the president of Eastern Airlines. I'd like to express my gratitude to you for giving up your seat". The passenger replied, "Mr. Lorenzo, I am John Akers, CEO of IBM, and neither me nor any of my employees will ever fly Eastern Airlines again." http://query.nytimes.com/gst/fullpag...55C0A965958260 |
Originally Posted by omkhar
(Post 9595492)
Akers and Lorenzo definitely share a business relationship... but not in the way you're inferring
http://query.nytimes.com/gst/fullpag...55C0A965958260 I heard the story in a sales seminar my company put me through. |
[QUOTE=bfrich;9590110] I too often see off duty pilots in First Class /QUOTE]
It could be worse. Air Canada doesn't actually have first class, whereas United does and that's where their off duty pilots and flight attendants are. Now that enrgages me !!! |
Originally Posted by tyassine
(Post 9594537)
the old chicken and egg....i get it.
BTW, I never stated I work for AC, and the honest truth is I don't, so don't assume things. And I meant in general the attitude of a lot of the FTers is that they are owed something.....nothing personal. and that if it weren't for you we passengers would not be getting anywhere. I stated without us passengers you the "pilot" would not be going anywhere. I don't feel I am owed anything such as a J seat when I've only paid Y. I do feel every passenger should be treated as a valued customer... and all that mumbo jumbo when the pilot says "we know you have a choice in your travel today, thank you for flying with us" Remember we do have a choice! |
[QUOTE=Braniff;9596043]
Originally Posted by bfrich
(Post 9590110)
I too often see off duty pilots in First Class /QUOTE]
It could be worse. Air Canada doesn't actually have first class, whereas United does and that's where their off duty pilots and flight attendants are. Now that enrgages me !!! not the FLIGHT ATTENDANTS too !!!!!!! i'm only flying airlines that make their crews sit in the back from now on. and i'm starting a petition. who's with me ? let's show AC and UA that we're mad... join now. sign the petition. viva la revolucion ! |
[QUOTE=naplesyrupeater;9597637]
Originally Posted by Braniff
(Post 9596043)
NO!!!!!!!! not the FLIGHT ATTENDANTS too !!!!!!! i'm only flying airlines that make their crews sit in the back from now on. and i'm starting a petition. who's with me ? let's show AC and UA that we're mad... join now. sign the petition. viva la revolucion ! although I will say, that we are PROHIBITED at my certain Asian Carrier from even carrying bags with company ID let alone a uniform. We are IN NO WAY, supposed to let ourselves be id'd as staff in J. AC staff are entilled as their agreement/ benefits allow. I think the application is what is causing the problem.. |
[QUOTE=naplesyrupeater;9597637]
Originally Posted by Braniff
(Post 9596043)
NO!!!!!!!! not the FLIGHT ATTENDANTS too !!!!!!! i'm only flying airlines that make their crews sit in the back from now on. and i'm starting a petition. who's with me ? let's show AC and UA that we're mad... join now. sign the petition. viva la revolucion ! |
I have to think that most frequent flyers work for large corporations. And large corporations give many perks to their employees. To expect Air Canada to not do the same for their employees is ridiculous.
What's outrageous is this sense of entitlement that seems to exist, not just with casual flyers, but obviously to many frequent flyers as well. How can people justify complaining about poor customer service then turn around and say that AC should treat their employees like crap. If I worked for AC, I would expect to fly J. How does this deny customers? We are getting the service we paid for. |
Originally Posted by sbae
(Post 9599282)
I have to think that most frequent flyers work for large corporations. And large corporations give many perks to their employees.
and in some cases those perks include flying J in order to be well rested... that's just crazy to me and i'm ENRAGED ! |
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