Last edit by: Bohemian1
Q: For the May-September Europe portion of this promo, which flights does it apply to?
sub-Q1: Does it apply to flights to and from Europe?
A: Yes, both. Initially, AC's English-language was somewhat confusing and only mentioned flights "to" Europe, but it was later clarified that both to and from qualify.
sub-Q2: Does it apply on all flights on a booking to/from Europe?
A: No, only the flights that touch Europe will count. So, for example, on a YYC-YYZ-FCO booking, only YYZ-FCO would qualify for the bonus. Note: that the flight must be operated by AC to qualify for the promo.
Q: If I buy a fare that earns 150% SQM, will I receive 250% or 300%?
A: You will receive 300%.
The first sweep only had the 100% bonus applied to the base rate, and not the COS bonus, so in this instance, you would receive 250%. They are now retroactively adding the COS bonus, and nearly everyone seems to have received it. The second sweep applied the 100% bonus to the total, so you would receive 300% right away.
Q: Has anyone received the 5k SQM, 5 SQS, 500 SQD from Part 1 yet?
A: Yes, but not everyone. Those began to post June 2, and were back-dated to April 20th in Aeroplan's list of activities.
Q: Has anyone received the bonus on Europe flights after April 30?
A: Yes, but not everyone.
Q: Okay, then what is the most recent date for a Europe flight that has credited?
A: Sept 29, 2022.
sub-Q1: Does it apply to flights to and from Europe?
A: Yes, both. Initially, AC's English-language was somewhat confusing and only mentioned flights "to" Europe, but it was later clarified that both to and from qualify.
sub-Q2: Does it apply on all flights on a booking to/from Europe?
A: No, only the flights that touch Europe will count. So, for example, on a YYC-YYZ-FCO booking, only YYZ-FCO would qualify for the bonus. Note: that the flight must be operated by AC to qualify for the promo.
Q: If I buy a fare that earns 150% SQM, will I receive 250% or 300%?
A: You will receive 300%.
The first sweep only had the 100% bonus applied to the base rate, and not the COS bonus, so in this instance, you would receive 250%. They are now retroactively adding the COS bonus, and nearly everyone seems to have received it. The second sweep applied the 100% bonus to the total, so you would receive 300% right away.
Q: Has anyone received the 5k SQM, 5 SQS, 500 SQD from Part 1 yet?
A: Yes, but not everyone. Those began to post June 2, and were back-dated to April 20th in Aeroplan's list of activities.
Q: Has anyone received the bonus on Europe flights after April 30?
A: Yes, but not everyone.
Q: Okay, then what is the most recent date for a Europe flight that has credited?
A: Sept 29, 2022.
Accelerate Your Way to Status (for 2023) - 2022 promo [see wiki if promo not posted]
#811
Join Date: Jan 2022
Posts: 56
I'm finding it hard to find flights to really take advantage of the Europe-only phase of this offer, like the popular YYZ-EZE premium economy fares that helped boost me to SE. European flights between now and the end of the promo are all so pricey, the $ per mile is rough even with the bonus.
#812
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 513
I'm finding it hard to find flights to really take advantage of the Europe-only phase of this offer, like the popular YYZ-EZE premium economy fares that helped boost me to SE. European flights between now and the end of the promo are all so pricey, the $ per mile is rough even with the bonus.
#813
Join Date: Jul 2018
Location: YYC
Programs: AC SE, Hilton Gold, Golf Canada Top 3%
Posts: 189
I'm finding it hard to find flights to really take advantage of the Europe-only phase of this offer, like the popular YYZ-EZE premium economy fares that helped boost me to SE. European flights between now and the end of the promo are all so pricey, the $ per mile is rough even with the bonus.
#814
Join Date: Jun 2001
Posts: 54
Also up to date through end of May for Europe bonuses. Had one YYZ-MUC flight booked on AC, but ended up rebooked by them on LH instead due to a missed connection. Therefore didn't get the AC bonus for the LH flight, but did get credit full Y mileage instead of the usual 50% for an AC int'l standard fare. Alas I do better on segments than miles, so just bad luck this time!
#815
Join Date: Oct 2014
Location: YVR
Programs: AC SE, Marriott Plat
Posts: 73
As always, I would strongly recommend that those talking about calling in not do so and instead contact AC via the customer service web form. Go to General Request > Regarding: Aeroplan > Other.
No reference to my initial request. I even attached the screenshot of the AC email showing I checked off the required number of activities to qualify for the bonus.
They clearly didn’t even bother reading my email or checking my account ☹
If this was a known issue as referenced in a previous post, could they not release a statement to all CS agents on how to respond to these inquires and let customers know they are working on it? If they are...
From: Customer Care – Service Client <[email protected]>
Sent: Wednesday, June 15, 2022
Subject: Missing Promotion Credits from Accelerate your way to Status AC:0004950000195xx
Case Number: CAS-4520xxx-Y7Dxxx
Dear XX,
Thank you for contacting us about your Aeroplan Points.
To request missing points, please visit aircanada.com/missingpoints.
If this is related to points accrued from a recent flight, please allow a minimum of 8 days after each flown flight before submitting a request.
If you require further assistance, please contact the Aeroplan Contact Centre at 1-800-361-5373.
We appreciate your patience and look forward to the opportunity to welcome you on board in the future.
Sincerely,
Rxxx Mxxx
Customer Relations
#816
Join Date: Feb 2013
Location: YYZ
Programs: Hilton Gold, Marriott Gold, Club Accor Silver, AC 75K
Posts: 264
Still haven’t received my 5/5/5 bonus and completed the form as recommend. Finally, got an answer today. Response was so not helpful.
No reference to my initial request. I even attached the screenshot of the AC email showing I checked off the required number of activities to qualify for the bonus.
They clearly didn’t even bother reading my email or checking my account ☹
If this was a known issue as referenced in a previous post, could they not release a statement to all CS agents on how to respond to these inquires and let customers know they are working on it? If they are...
From: Customer Care – Service Client <[email protected]>
Sent: Wednesday, June 15, 2022
Subject: Missing Promotion Credits from Accelerate your way to Status AC:0004950000195xx
Case Number: CAS-4520xxx-Y7Dxxx
Dear XX,
Thank you for contacting us about your Aeroplan Points.
To request missing points, please visit aircanada.com/missingpoints.
If this is related to points accrued from a recent flight, please allow a minimum of 8 days after each flown flight before submitting a request.
If you require further assistance, please contact the Aeroplan Contact Centre at 1-800-361-5373.
We appreciate your patience and look forward to the opportunity to welcome you on board in the future.
Sincerely,
Rxxx Mxxx
Customer Relations
No reference to my initial request. I even attached the screenshot of the AC email showing I checked off the required number of activities to qualify for the bonus.
They clearly didn’t even bother reading my email or checking my account ☹
If this was a known issue as referenced in a previous post, could they not release a statement to all CS agents on how to respond to these inquires and let customers know they are working on it? If they are...
From: Customer Care – Service Client <[email protected]>
Sent: Wednesday, June 15, 2022
Subject: Missing Promotion Credits from Accelerate your way to Status AC:0004950000195xx
Case Number: CAS-4520xxx-Y7Dxxx
Dear XX,
Thank you for contacting us about your Aeroplan Points.
To request missing points, please visit aircanada.com/missingpoints.
If this is related to points accrued from a recent flight, please allow a minimum of 8 days after each flown flight before submitting a request.
If you require further assistance, please contact the Aeroplan Contact Centre at 1-800-361-5373.
We appreciate your patience and look forward to the opportunity to welcome you on board in the future.
Sincerely,
Rxxx Mxxx
Customer Relations
#817
Join Date: Mar 2005
Location: YVR
Programs: AC 75K, BA Gold, Marriott Platinum, National EE, Sixt Platinum, Hertz PC, AVIS PC
Posts: 1,913
It's now 6 weeks from the end of the offer (Apr 30).. it said allow up to 8 weeks. Being patient here.
Ron.
Ron.
Last edited by newfbc; Jun 16, 2022 at 1:33 pm
#820
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
At this point, I'm wondering if I'll get these first or the luggage tags I'm still waiting for (first requested in early March).
#821
FlyerTalk Evangelist
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
Has anybody booked a flight using the "Gift of Travel" pass from a couple of years ago and if so, did they get the double promo?
I've got a ATH-YYZ flight later this month booked on that pass.
I've got a ATH-YYZ flight later this month booked on that pass.
#822
Join Date: Oct 2014
Location: Toronto, ON, Canada
Programs: AC SE, *Gold, Bonvoy Titanium (Lifetime Platinum), National Emerald Club Executive
Posts: 64
No, but I redeemed two credits from the Europe travel pass (pass purchased in Nov 2020) in M class recently and got the promo sqm/s/d.
#824
Join Date: Nov 2001
Location: Ontario, Canada
Programs: AC*SE MM, Hilton Gold, Marriott Gold, IHG Plat Amb
Posts: 3,440
Yes, I've used several credits from both the flex and business versions to/from LHR in Feb/Apr and the doubled SQM/SQD posted correctly. I've just got two of the business ones left for Europe and a couple of flex ones for Canada, then I'll have finally used them all up. These are the ones I bought in Nov 2020.