Air Canada Clean Care+ program

Old Jun 8, 20, 7:59 am
  #91  
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Originally Posted by codfather View Post
I've heard from a few different people that the masks AC hands out are itchy and uncomfortable. Perhaps the government is giving AC the faulty masks instead of sending them back to the manufacturer? Lol
I suspect thats a description of all disposable facemasks....

More practically, for the cranially well endowed such as myself (8 1/4 hat size), standard masks don't fit. My wife has made me a number of "XXL" fabric masks which is what I'll be using if I need to travel anytime soon!
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Old Jun 8, 20, 8:05 am
  #92  
 
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Originally Posted by AwardBee View Post
I've been on several flights since the mask regulation was introduced, and not once has there been any onboard announcement about it being "mandatory," just that "we thank you for wearing one." I've generally removed my mask as soon as takeoff and not a single FA has ever said anything. Again, I assert that it's "mandatory" officially but unofficially not really enforced. And how would they enforce it anyways? Divert the plane and arrest you?
It's unfortunate you decided not to comply. The risks of transmission are low, but the comfort provided to staff and fellow passengers can't be ignored. I also dislike wearing masks or face coverings, but decided instead to be sensitive to the needs and preferences of others and to not pick & choose which regulations I felt like obeying. I imagine enforcement would be at the discretion of the crew or prompted by passenger complaint, and would follow the same protocols of enforcement of any other airborne conflict.
The TC regulation is very clear: covering one's nose & mouth aboard aircraft is compulsory "when they cannot physically distance from others, or as directed by the airline employees". On most AC flights now, both of these apply.
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Old Jun 8, 20, 8:13 am
  #93  
 
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Originally Posted by mileageking View Post
Or that you are indeed one cool customer
Anybody seeing my high school photos understands this is undeniably not so.
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Old Jun 8, 20, 2:33 pm
  #94  
 
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Updated my "method" to specify the specification and distance of holding optical thermometer.
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Old Jun 9, 20, 9:49 am
  #95  
 
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Originally Posted by CZAMFlyer View Post
It's unfortunate you decided not to comply. The risks of transmission are low, but the comfort provided to staff and fellow passengers can't be ignored. I also dislike wearing masks or face coverings, but decided instead to be sensitive to the needs and preferences of others and to not pick & choose which regulations I felt like obeying. I imagine enforcement would be at the discretion of the crew or prompted by passenger complaint, and would follow the same protocols of enforcement of any other airborne conflict.
The TC regulation is very clear: covering one's nose & mouth aboard aircraft is compulsory "when they cannot physically distance from others, or as directed by the airline employees". On most AC flights now, both of these apply.
On my flight the other day, I noticed that many people's masks slipped under their noses/mouths by mid flight, intentionally or not, rendering them useless. Then there was a group of guys who were sat in adjacent aisle seats over 2 rows who had masks pulled under chin, leaning into aisle and talking loudly to each other for most of the flight, which not only completely moots any potential benefit of wearing a mask but probably also disperses many droplets into the air. My observation is that the way masks are being used and enforced, they are pretty much useless, and many people probably realize it. Whether masks are actually providing anyone, whether passengers or staff, much comfort is anyone's guess.

In my case, I also have a medical condition that makes wearing a mask for extended periods of time difficult, it's not just a matter of "picking and choosing what I feel like obeying" as you suggest. I actually take offense to your wording there, which I find very passive aggressive and implies an intention behind my actions.
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Old Jun 9, 20, 10:04 am
  #96  
 
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Originally Posted by AwardBee View Post
... implies an intention behind my actions.
There was no information to suggest otherwise. Does your medical condition preclude other forms of compliant mouth & nose covering? The regulation does not state that such covering must be a mask.
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Old Jun 11, 20, 8:18 am
  #97  
 
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I have had a discussion with Air Canada about medical reasons for being unable to wear a mask and how to obtain an official exemption that would help avoid conflicts with gate agents, check-in agents and FAs. I mentioned previously that the mask policy on board is de facto weakly enforced if at all, however in my experience the gate and check-in agents are more strict.

I have a respiratory problem that makes long periods of wearing a mask difficult/impossible. A few minutes to get checked in or boarded is fine, but sitting for 4+ hours on a plane with the mask on 100% of the time isn't possible. So far I've been able to avoid major conflicts, but if the day comes that this policy is strictly enforced, I wanted to arrange an official exemption.

If you read the AC CleanCare+ FAQ, they explain as follows:

"This requirement applies to all customers except for children under the age of 6 or customers who have a medical condition preventing them from wearing such a covering. This exemption will need to be verified and approved by Air Canada in advance through a medical certificate or Air Canada Fitness to Fly form. Click herefor more details on how to submit."

The issue with the "Fitness to Fly" form is that it lists a whole bunch of different medical conditions and your doctor is supposed to fill out whatever section applies to you with very specific information. However the "Chronic Pulmonary Condition" section is primarily focused on people who need oxygen to fly or can't walk long distances, and makes no mention of masks. I've told AC that this form isn't well suited to obtaining an exemption to the mask requirement and they should consider updating it. Their reply was the following:

"Please note, you may provide us with a doctor’s letter indicating the condition that prevents you from wearing a mask.

A doctor’s letter is valid for 1 year.

You may email us your letter, with your flight information, and we will add the approval to your booking."

I was impressed that they replied in under 24 hours. So I will obtain said doctor's letter and see what happens.
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Old Jun 11, 20, 8:28 am
  #98  
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@AwardBee

Very helpful info. Thanks for posting.
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Old Jun 12, 20, 9:52 am
  #99  
 
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Canada implementing mandatory temperature checks

Trudeau speech moments ago - Canada will require air passengers to undergo mandatory temperature checks in order to get on their flights and will be implemented in 3 phase approach:

Phase 1 - passengers TO Canada, phase 2 - FROM Canada, phase 3 - WITHIN Canada

https://ca.travelpulse.com/news/airl...g-trudeau.html
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Old Jun 12, 20, 10:21 am
  #100  
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Originally Posted by mileageking View Post
Trudeau speech moments ago - Canada will require air passengers to undergo mandatory temperature checks in order to get on their flights and will be implemented in 3 phase approach:

Phase 1 - passengers TO Canada, phase 2 - FROM Canada, phase 3 - WITHIN Canada

https://ca.travelpulse.com/news/airl...g-trudeau.html
​​​​​​Great, so now the healthcare theatre is going to be government-mandated instead of just voluntary by the airlines

Interesting that domestic flights are going to be phase 3, seeing as how AC and WS are both already doing temperature checks.
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Old Jun 12, 20, 11:01 am
  #101  
 
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I believe CATSA may take over from airlines on testing procedures at CDN airports. Not 100% sure though....

Testing to be done at 15 airports in Canada. YYZ, YVR, YUL, YYC by end of July. Remaining 11 airports by end of Sept.
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Old Jun 12, 20, 11:11 am
  #102  
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It's not as if Canada or Air Canada are the leaders in temperature ideas. I posted this on May 14:

Originally Posted by 24left View Post
QUOTE:

Air Canada insists on temperature checks but that alone isn’t enough to deny boarding, they first ‘consult a medical professional’ at least. After all children and people with cancer can have slightly elevated temperatures.


Interesting article about temperature checks etc, relevant perhaps for those flying AC ex-USA:

"Government Temperature Checks By TSA Are A Bad Idea, Let Airlines Do It Themselves"

https://viewfromthewing.com/governme...it-themselves/
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Old Jun 12, 20, 12:39 pm
  #103  
 
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Originally Posted by mileageking View Post
I believe CATSA may take over from airlines on testing procedures at CDN airports. Not 100% sure though....
Efficacy aside, moving the testing to security screening would make more sense than doing it at the gate while boarding, IMHO.

If one believes that this would actually screen people out, this approach would stop the pax in question from mixing with the general populace inside the secure zone.
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Old Jun 12, 20, 3:10 pm
  #104  
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Originally Posted by mileageking View Post
I believe CATSA may take over from airlines on testing procedures at CDN airports. Not 100% sure though....

Testing to be done at 15 airports in Canada. YYZ, YVR, YUL, YYC by end of July. Remaining 11 airports by end of Sept.
Originally Posted by Bohemian1 View Post
Efficacy aside, moving the testing to security screening would make more sense than doing it at the gate while boarding, IMHO.

If one believes that this would actually screen people out, this approach would stop the pax in question from mixing with the general populace inside the secure zone.
They'd need to make some slight adjustments for OSS. But I'd rather they just give everyone a swab and actually test for the virus.
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Old Jun 12, 20, 4:27 pm
  #105  
 
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Originally Posted by Bohemian1 View Post
Efficacy aside, moving the testing to security screening would make more sense than doing it at the gate while boarding, IMHO.

If one believes that this would actually screen people out, this approach would stop the pax in question from mixing with the general populace inside the secure zone.
At YVR domestic pier, only AC flies out of the concourse (airside connection to WS side is closed). An AC employee does a temperature check prior to pax going through security. Notwithstanding the theater of all this, IMHO having CATSA handle this is likely the best time/place for this. I'm not really concerned about the mix of general population airside/landside as many people will be in proximity to each other at check-in/baggage drop/elevator/baggage carousel/etc. anyways.
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