Air Canada Clean Care+ program
#61
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
QUOTE:
Air Canada insists on temperature checks but that alone isn’t enough to deny boarding, they first ‘consult a medical professional’ at least. After all children and people with cancer can have slightly elevated temperatures.
Interesting article about temperature checks etc, relevant perhaps for those flying AC ex-USA:
"Government Temperature Checks By TSA Are A Bad Idea, Let Airlines Do It Themselves"
https://viewfromthewing.com/governme...it-themselves/
Air Canada insists on temperature checks but that alone isn’t enough to deny boarding, they first ‘consult a medical professional’ at least. After all children and people with cancer can have slightly elevated temperatures.
Interesting article about temperature checks etc, relevant perhaps for those flying AC ex-USA:
"Government Temperature Checks By TSA Are A Bad Idea, Let Airlines Do It Themselves"
https://viewfromthewing.com/governme...it-themselves/
#62
Join Date: Mar 2014
Programs: AC SE100k, Marriott Titanium, UA Silver
Posts: 2,619
There are a couple of excellent papers out there on how Taiwan had set up much of this infrastructure after SARS 1.0. Similar developments in HKG. Further, some countries required anyone entering the country to download an app permitting tracking etc.
And of course, even with the EU's GDPR, there have been comments from some leaders that they want to look at this going forward.
Perhaps in Canada with the privacy legislation, there are some who don't want their info gathered or shared. Many don't have an issue with the government tacking, tracing or even taking temperatures. Considering all of the health records are stored by the provinces, they are not 100% private - or safe.
I think the issue is some people don't like the idea of Air Canada or its representatives (GAs, FAs), or airport employees, taking it upon themselves to be the determining factors in this new "Health Theatre", and deciding who can board a plane based on what the temperature gun says. These devices are not 100% accurate, body temperature fluctuates as we know, and some people run hot anyway. These new "temperature takers" are not qualified IMHO. Further, some wonder whether AC will be collecting this temperature data, where they may store it, what they may do with it.
I was not bothered by the HKIA security taking my temperature on both of my AC trips in February. It was all very civil and orderly.
But I was bothered by the behaviour of some of the cabin crews on 2 of the 4 flights.
As has been noted here by better posters than me, NONE of this "theatre" is going to ensure that AC employees or pax or airport workers are 100% non-contagious, given that people can be asymptomatic.
If nothing else, from my perspective and working background, this will all be fascinating to watch.
.
And of course, even with the EU's GDPR, there have been comments from some leaders that they want to look at this going forward.
Perhaps in Canada with the privacy legislation, there are some who don't want their info gathered or shared. Many don't have an issue with the government tacking, tracing or even taking temperatures. Considering all of the health records are stored by the provinces, they are not 100% private - or safe.
I think the issue is some people don't like the idea of Air Canada or its representatives (GAs, FAs), or airport employees, taking it upon themselves to be the determining factors in this new "Health Theatre", and deciding who can board a plane based on what the temperature gun says. These devices are not 100% accurate, body temperature fluctuates as we know, and some people run hot anyway. These new "temperature takers" are not qualified IMHO. Further, some wonder whether AC will be collecting this temperature data, where they may store it, what they may do with it.
I was not bothered by the HKIA security taking my temperature on both of my AC trips in February. It was all very civil and orderly.
But I was bothered by the behaviour of some of the cabin crews on 2 of the 4 flights.
As has been noted here by better posters than me, NONE of this "theatre" is going to ensure that AC employees or pax or airport workers are 100% non-contagious, given that people can be asymptomatic.
If nothing else, from my perspective and working background, this will all be fascinating to watch.
.
Our workplace currently has IR temperature checks at entry and a symptom questionnaire. While it is not foolproof, it will help identify potential staff at elevated risk that should not be there that day. Even if you swabbed every person coming in for COVID-19 assays, everyday, it still would not be foolproof. There was some skepticism for the checks from some at first, but it is now just part of the daily routine.
As such, I am okay with the temperature checks being done by AC or an airport authority.
#63
Join Date: Mar 2009
Location: Sudbury-North Shore-Manitoulin
Programs: AP SPG HH
Posts: 631
"Originally Posted by Northern Canuck View Post
I think Clean Care+ is long overdue. The attached pic shows what my wife got on the lysol wipe she used to disinfect our area (arm rests, head rests, tray tables, screens) on a relativley new 787, AC967, BGI to YYZ on March 17th."
"Yikes. Are you sure your wife didn't use that wipe on a bike chain?"
Nope just her seat and tray table in rouge premium on March 17th just after the beginning of the covid crisis...
Even with AC's Clean Care+ no way we will trust AC to clean and disinfect our area. Lysol wipes are your friends. lol
I think Clean Care+ is long overdue. The attached pic shows what my wife got on the lysol wipe she used to disinfect our area (arm rests, head rests, tray tables, screens) on a relativley new 787, AC967, BGI to YYZ on March 17th."
"Yikes. Are you sure your wife didn't use that wipe on a bike chain?"
Nope just her seat and tray table in rouge premium on March 17th just after the beginning of the covid crisis...
Even with AC's Clean Care+ no way we will trust AC to clean and disinfect our area. Lysol wipes are your friends. lol
#64
Join Date: Aug 2012
Programs: AC Altitude E75K (*G), NEXUS
Posts: 4,365
Isn't this all overlapping the other "dirty aircraft" thread?
I recall posting a similar image there.
https://www.flyertalk.com/forum/31587594-post725.html
I recall posting a similar image there.
https://www.flyertalk.com/forum/31587594-post725.html
#69
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,259
#70
Join Date: Aug 2013
Location: YYZ
Posts: 68
I flew yesterday on AC 115, YYZ to YVR. There were no temperature checks for me or for anyone else, as far as I could see (and I probably saw ~30 people board ahead of me).
I found this interesting since Air Canada's page on temperature checks is actually quite definitive:
I found this interesting since Air Canada's page on temperature checks is actually quite definitive:
"Customers (including children) on Air Canada flights will be subject to an infrared temperature check. This non-contact procedure will be performed in the context of the existing government-mandated health questionnaire currently completed by travellers. Temperature checks are an additional layer of safety screening as fever is a common COVID-19 symptom.
#71
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, DL PM, WS Plat, BA Bronze, Marriott Titanium, Hilton/Radisson Gold, Accor Silver
Posts: 15,755
For those unhappy with the social distancing measures as currently implemented by AC, this short article from Aviation Week may be interesting. The conclusion is that the air filters and air flow in the cabin make it unlikely for COVID-19 to be transmitted during a flight.
A key quote:
(And these incidents were before airlines started blocking middle seats, requiring face masks, etc)
A key quote:
[T]here have been some known cases of people boarding airliners for long flights and it later being discovered they were infected with COVID-19 before they boarded, but follow up tracing has seen no cases of transmission to other passengers.
Last edited by Adam Smith; May 28, 20 at 12:40 pm Reason: Corrected typo
#72
Join Date: Feb 2014
Location: YYC, SFO, OAK
Programs: AS MVP 75K, AA Platinum, IHG Platinum, Club Carlson Gold
Posts: 730
Temperature checks can also be defeated by someone with a fever by taking Tylenol or Advil beforehand, even if it's not intentionally to defeat the check - e.g. for a headache, muscle pains, sore throat, etc.
#73
Join Date: Dec 2014
Location: YVR
Programs: Bottom feeder Star Gold
Posts: 2,652
We experience enduring 'security theatre' following 9/11, let's hope this 'healthcare theatre' doesn't last beyond the widespread introduction of a vaccine.
#74
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, UA Gold, Bonvoy Tit LT Sil, Hyatt Glob, HH Diamond, Accor Silver
Posts: 42,951
Are there situations where one would have a fever, and it would be a good idea to fly?
If a temperature check adds minimal cost or hassle, and will catch people who shouldn't fly (for their own safety, or for others' safety), then I don't see much harm in continuing it, even if it doesn't catch everyone.
But if it adds substantial cost or hassle, or would flag people who are safe to fly, then I also hope it goes away.
If a temperature check adds minimal cost or hassle, and will catch people who shouldn't fly (for their own safety, or for others' safety), then I don't see much harm in continuing it, even if it doesn't catch everyone.
But if it adds substantial cost or hassle, or would flag people who are safe to fly, then I also hope it goes away.
#75
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 656
On the AC website, it says that only “minimal cabin baggage” should be brought on board. What does this mean? For the record, I don’t intend to take more than a carry on and personal item, even though J pax are usually allowed to bring 2 full size carry ons and 2 personal items. I have an overnight layover and my bags will probably be checked through, and a small personal item isn’t enough for my laptop, cables, clothes, toiletries etc.