Aug 21, 2021, 5:45 pm
Last edit by: Adam Smith
This thread originally contained any and all information relating to flying with AC in the times of COVID. As travel has picked up, much of the discussion has been moved to dedicated threads to make topics easier to follow. Threads that may be of particular interest to those travelling during COVID:
Meal threads:
Schedule changes/refunds - temporary COVID-related policies:
The above threads are in the process of winding down as AC moves away from temporary COVID-related policies. Most questions on schedule changes/refunds should be directed to the thread on AC's new permanent schedule change policies
Other AC-related threads:
Pre-travel e-mails:
Information on immigration rules and procedures, and other government requirements, from the Canada forum:
Airport-related threads containing information that may be relevant to AC passengers, but that are not specific to AC (there are many others in the Canada forum; these are a few that have come up frequently):
(Other threads with immigration/government-related questions not specific to AC can be found on the Canada forum, and experiences and questions on those topics should be posted there)
Meal threads:
- Air Canada Meals (Jul 2021 - ???) - Business Class - North America
- Air Canada Meals (Jul 2021 - ???) - Premium Economy - North America
- Air Canada Meals (Jul 2021 - ???) - Economy - North America
- Air Canada Meals (Jul 2021 - ???) - Business Class - International
Schedule changes/refunds - temporary COVID-related policies:
- Master thread COVID-19/Coronavirus; travel waivers, route changes, AC impacts
- Master thread Air Canada Refunds vs credits; Class action lawsuit filed
The above threads are in the process of winding down as AC moves away from temporary COVID-related policies. Most questions on schedule changes/refunds should be directed to the thread on AC's new permanent schedule change policies
Other AC-related threads:
- Air Canada Clean Care+ program
- MLLs in the time of COVID - re-openings, food, distancing, etc
- Upload your COVID documents online (trial)
Pre-travel e-mails:
Information on immigration rules and procedures, and other government requirements, from the Canada forum:
- Canada entry rules changing; fully vaccinated air travelers allowed
- Canada Will Require Negative COVID-19 Test 72 Hours Before Arrival
- Federal government to require vaccinations for all air and train passengers
Airport-related threads containing information that may be relevant to AC passengers, but that are not specific to AC (there are many others in the Canada forum; these are a few that have come up frequently):
- Flying through YYC 2021 Q3/Q4 (security, connections, construction impact, etc)
- YYZ International Arrivals
- Recent/Current YYZ-USA Preclearance Weekday morning times
(Other threads with immigration/government-related questions not specific to AC can be found on the Canada forum, and experiences and questions on those topics should be posted there)
Is anyone actually flying AC domestic or international in these Covid-filled days?
Jul 21, 2021, 3:05 pm
#946
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
EDIT: The flight-specific menus seem to suggest breakfast is still served:
https://akamai-gw.dbaas.aircanada.co...40_YYZ_FRA.pdf
Speaking of which, if AC is not providing milk / cream right now, how do they expect people to eat the breakfast "muesli with apples, raisins, coconut and pumpkin seeds"?
Last edited by capedreamer; Jul 21, 2021 at 3:12 pm
Jul 21, 2021, 4:19 pm
#947
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
Jul 21, 2021, 4:32 pm
#948
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
In seriousness, if memory serves and if they haven't changed the menu since my last east-bound TATL in May 2021, I believe this item is actually some kind of muesli / granola bar. Still, no milk (dairy or non-dairy) for breakfast is a real frustration for me.
Jul 21, 2021, 5:02 pm
#949
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 658
- Meal options return to all Intl. routes
- no mention of amenity kits - gone?
- ANC headsets return to NA Signature Class
- “premium” PE meals are back - distinction between “all-inclusive meal tray” for PE and “meal box” for Y
- no mention of amenity kits - gone?
- ANC headsets return to NA Signature Class
- “premium” PE meals are back - distinction between “all-inclusive meal tray” for PE and “meal box” for Y
Jul 21, 2021, 6:26 pm
#950
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
Amenity kits are mentioned for Signature Class - International.
Jul 22, 2021, 1:01 am
#951
Join Date: Jan 2007
Location: YYZ
Programs: CX GO, AC Aeroplan 25K, AMEX PLAT, Hilton Diamond, Marriott Titanium, IHG Spire Amb
Posts: 464
Just playing with the app tonight and noticed international flights departing today onwards are showing the "new" menus.
J:
New multi page menu, along with route specific language.
2 choices for mains. Suggested wine pairings for mains.
Fresh fruits are back, on top of the existing cheese and dessert.
Transpacific second meal (breakfast) have 2 choices for mains.
Expanded non-alcoholic beverages.
O:
New menu, along with route specific language, and finally O is back to a different menu/meal than Y.
2 choices for mains for first meal, different mains than J.
Drink menu not showing.
Y:
Similar to past few months but now 2 choices for mains.
Everything else seems similar to previous months.
Not back to pre-covid service yet but it's some welcoming (and probably long overdue) changes.
Domestic menus are same for now.
J:
New multi page menu, along with route specific language.
2 choices for mains. Suggested wine pairings for mains.
Fresh fruits are back, on top of the existing cheese and dessert.
Transpacific second meal (breakfast) have 2 choices for mains.
Expanded non-alcoholic beverages.
O:
New menu, along with route specific language, and finally O is back to a different menu/meal than Y.
2 choices for mains for first meal, different mains than J.
Drink menu not showing.
Y:
Similar to past few months but now 2 choices for mains.
Everything else seems similar to previous months.
Not back to pre-covid service yet but it's some welcoming (and probably long overdue) changes.
Domestic menus are same for now.
Jul 22, 2021, 4:28 am
#952
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
Just playing with the app tonight and noticed international flights departing today onwards are showing the "new" menus.
J:
New multi page menu, along with route specific language.
2 choices for mains. Suggested wine pairings for mains.
Fresh fruits are back, on top of the existing cheese and dessert.
Transpacific second meal (breakfast) have 2 choices for mains.
Expanded non-alcoholic beverages.
O:
New menu, along with route specific language, and finally O is back to a different menu/meal than Y.
2 choices for mains for first meal, different mains than J.
Drink menu not showing.
Y:
Similar to past few months but now 2 choices for mains.
Everything else seems similar to previous months.
Not back to pre-covid service yet but it's some welcoming (and probably long overdue) changes.
Domestic menus are same for now.
J:
New multi page menu, along with route specific language.
2 choices for mains. Suggested wine pairings for mains.
Fresh fruits are back, on top of the existing cheese and dessert.
Transpacific second meal (breakfast) have 2 choices for mains.
Expanded non-alcoholic beverages.
O:
New menu, along with route specific language, and finally O is back to a different menu/meal than Y.
2 choices for mains for first meal, different mains than J.
Drink menu not showing.
Y:
Similar to past few months but now 2 choices for mains.
Everything else seems similar to previous months.
Not back to pre-covid service yet but it's some welcoming (and probably long overdue) changes.
Domestic menus are same for now.
https://akamai-gw.dbaas.aircanada.co...10_YYZ_LIS.pdf
Btw, where in the app were you seeing the menus? I had to go to the website.
Jul 22, 2021, 4:37 am
#953
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 658
The new menus now include ‘cappuccinos’ in the drinks section. Does this mean milk is back???
https://akamai-gw.dbaas.aircanada.co...10_YYZ_LIS.pdf
Btw, where in the app were you seeing the menus? I had to go to the website.
https://akamai-gw.dbaas.aircanada.co...10_YYZ_LIS.pdf
Btw, where in the app were you seeing the menus? I had to go to the website.
Jul 22, 2021, 5:43 am
#954
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
Jul 22, 2021, 5:54 am
#955
Join Date: Aug 2019
Location: YYZ
Programs: Aeroplan 50K/Star Alliance Gold, Accor Gold, base level Marriott/Hyatt/Hilton
Posts: 658
Side note - I don't know what to make of the new changes. On one hand, it's a big step in the right direction. On the other, they have no excuse for not bringing back the full pre-covid service. They're catering omelettes and pancakes on domestic and TPAC flights. Why can't they do the same for TATL like they did before? I'm sure it'll all come back at some point in the future because AC is, at the end of the day, decently service-oriented. I'm just saying that, with fantastic vaccination rates and surging demand, their argument for not offering full amenities like hot towels, more meal choices, SSL access, etc for paying pax is increasingly weak.
Jul 22, 2021, 7:40 am
#956
Join Date: Jun 2010
Location: MEX
Programs: AC E75K
Posts: 4,171
No problem.
Side note - I don't know what to make of the new changes. On one hand, it's a big step in the right direction. On the other, they have no excuse for not bringing back the full pre-covid service. They're catering omelettes and pancakes on domestic and TPAC flights. Why can't they do the same for TATL like they did before? I'm sure it'll all come back at some point in the future because AC is, at the end of the day, decently service-oriented. I'm just saying that, with fantastic vaccination rates and surging demand, their argument for not offering full amenities like hot towels, more meal choices, SSL access, etc for paying pax is increasingly weak.
Side note - I don't know what to make of the new changes. On one hand, it's a big step in the right direction. On the other, they have no excuse for not bringing back the full pre-covid service. They're catering omelettes and pancakes on domestic and TPAC flights. Why can't they do the same for TATL like they did before? I'm sure it'll all come back at some point in the future because AC is, at the end of the day, decently service-oriented. I'm just saying that, with fantastic vaccination rates and surging demand, their argument for not offering full amenities like hot towels, more meal choices, SSL access, etc for paying pax is increasingly weak.
Our commitment to your health and safety, and that of our employees, is very important to us and is reflected in everything we do. In addition to a limited beverage selection, we have also temporarily reduced our meal offering and will only be featuring one option for all meals on today’s flight.
The pandemic has had a devastating effect on our business and in these tough times, we are striving to thread the needle between restoring our usual service standards and getting away with the bare minimum to keep your business. Let's be honest, we know that if you're traveling these days, it's because you have to, and we also know you have fewer alternatives to choose from. As our competitors gradually return to the skies and deliver a more competitive product, we will have no choice but to do the same. But in the meantime, we appreciate your loyalty, even if it is being offered begrudgingly.
Jul 22, 2021, 8:23 am
#957
Join Date: Feb 2006
Location: YUL
Programs: Super Elite 100K
Posts: 830
First I've heard of this
Thanks!
Jul 22, 2021, 8:37 am
#958
Join Date: Feb 2000
Posts: 348
Jul 22, 2021, 11:02 am
#960
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,346
Think it's this form https://www.cdc.gov/quarantine/pdf/F...-English-p.pdf but curious if readily available at the airport or if need to print beforehand. Also in practice do rapid antigen results need to be printed out? Or showing screen sufficient?