Jan 7, 2022, 12:33 am
Last edit by: canadiancow
https://acpnr.cowtool.com/
Feature Requests / Bug Reports
Feature Requests / Bug Reports
- More direct links to partner airline "manage booking" pages
- For points bookings, show how many points were used
- Sometimes when you have UN segments, it doesn't show the entire PNR
- How about a one tool using the other: PNR lookup tool could show R space available Y/N if pax isn't already upgraded.
- Can seat # be a clickable link to carrier manage booking/seat?
- Display ticket create date/time, helpful to know when reticketed due to schedule change.
Unofficial AC PNR Viewing Tool (cowtool)
Sep 17, 2022, 5:00 pm
#511
Join Date: Mar 2022
Programs: Aeroplan
Posts: 479
Thanks cow!
Sep 18, 2022, 10:45 am
#512
Join Date: Jun 2014
Location: YVR
Programs: SE 100K
Posts: 935
Can someone explain the difference between HN (Holding Need) and HK (Holding Confirmed)?
And would a change from HK > HN trigger one of the AC emails stating "ACTION REQUIRED: Your Air Canada Flight Has Changed"
Can't see any schedule / time changes when I went to look and check but PNR viewer showed a couple legs changed from PY to J and HK to HN.
And would a change from HK > HN trigger one of the AC emails stating "ACTION REQUIRED: Your Air Canada Flight Has Changed"
Can't see any schedule / time changes when I went to look and check but PNR viewer showed a couple legs changed from PY to J and HK to HN.
Sep 20, 2022, 12:41 pm
#514
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,340
1. Until this is migrated over to the newer cowtool system, there is a 29 second timeout, and I have no control over that.
2. Bigger, more complicated PNRs are slower to load.
3. I just loaded a PNR successfully, so this isn't a general problem. Just try again later.
4. Until this is migrated over to the newer cowtool system, I'm actually pretty limited in what I can do to debug/fix things while at work (though luckily in this case, there's nothing for me to do).
2. Bigger, more complicated PNRs are slower to load.
3. I just loaded a PNR successfully, so this isn't a general problem. Just try again later.
4. Until this is migrated over to the newer cowtool system, I'm actually pretty limited in what I can do to debug/fix things while at work (though luckily in this case, there's nothing for me to do).
Sep 20, 2022, 1:51 pm
#515
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
Can someone explain the difference between HN (Holding Need) and HK (Holding Confirmed)?
And would a change from HK > HN trigger one of the AC emails stating "ACTION REQUIRED: Your Air Canada Flight Has Changed"
Can't see any schedule / time changes when I went to look and check but PNR viewer showed a couple legs changed from PY to J and HK to HN.
And would a change from HK > HN trigger one of the AC emails stating "ACTION REQUIRED: Your Air Canada Flight Has Changed"
Can't see any schedule / time changes when I went to look and check but PNR viewer showed a couple legs changed from PY to J and HK to HN.
Sep 23, 2022, 11:03 am
#516
Join Date: Dec 2008
Location: LAX
Programs: UA
Posts: 120
Sep 23, 2022, 11:29 am
#517
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,340
Encountered the same situation: Saudia shows old booking with the ticket number. Coupon and fare basis are blank for changed flights. AC / LH website+app all correctly show the new booking. Do I need to call immediately? Call center wait time still seems to be long....
Sep 24, 2022, 1:23 pm
#518
Join Date: Dec 2019
Programs: Air Canada - Super Elite, Marriott Platinum
Posts: 609
Noticing that on some partner *A flights the SQD that are posting to my account are lower than the tool would indicate. Is this a limitation of the tool or do I have a case to try and get the SQD adjusted? I assume “but cow’s took said!” won’t get me very far so it would be helpful to know why it pulls one figure and what’s posted is different.
Sep 24, 2022, 1:53 pm
#519
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,340
Noticing that on some partner *A flights the SQD that are posting to my account are lower than the tool would indicate. Is this a limitation of the tool or do I have a case to try and get the SQD adjusted? I assume “but cow’s took said!” won’t get me very far so it would be helpful to know why it pulls one figure and what’s posted is different.
The problem could easily be on either end.
Sep 24, 2022, 2:05 pm
#520
Join Date: Dec 2019
Programs: Air Canada - Super Elite, Marriott Platinum
Posts: 609
Current Trip (all earnings quotes as “SQM/SQD”):
YYZ-AMS on AC in V: 3717/676 matched tool and earnings.
AMS-IST on TK in L: Tool said 950/247, posted at 960/206
IST-FRU on TK in L: Tool said 1621/421, posted at 1627/348
Sep 24, 2022, 2:22 pm
#521
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,340
For sure, just thought I’d ask generally in case it was a broadly known issue to keep from getting into the weeds.
Current Trip (all earnings quotes as “SQM/SQD”):
YYZ-AMS on AC in V: 3717/676 matched tool and earnings.
AMS-IST on TK in L: Tool said 950/247, posted at 960/206
IST-FRU on TK in L: Tool said 1621/421, posted at 1627/348
Current Trip (all earnings quotes as “SQM/SQD”):
YYZ-AMS on AC in V: 3717/676 matched tool and earnings.
AMS-IST on TK in L: Tool said 950/247, posted at 960/206
IST-FRU on TK in L: Tool said 1621/421, posted at 1627/348
Sep 24, 2022, 2:26 pm
#522
Join Date: Dec 2019
Programs: Air Canada - Super Elite, Marriott Platinum
Posts: 609
PNR is still in use. I can reconnect once it’s used up to see if there is still a discrepancy. Is your thinking that the difference may be reconciled once the last flights are taken? Like TK shorted but LH might make up the slack? I just wasn’t sure how the tool divided it up by segment.
Sep 24, 2022, 2:43 pm
#523
A FlyerTalk Posting Legend
Original Poster
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,340
It's divided by distance. It should match what AC credits. But as long as you get everything at the end, it's no big deal.
Sep 24, 2022, 2:44 pm
#524
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,775
PNR is still in use. I can reconnect once it’s used up to see if there is still a discrepancy. Is your thinking that the difference may be reconciled once the last flights are taken? Like TK shorted but LH might make up the slack? I just wasn’t sure how the tool divided it up by segment.
SQD per flight = total itinerary SQD / flight's share of ticket distance.
If it were a dollar or two, it's possible it's just rounding and would get made up on later flights on the ticket, but with the size of this discrepancy, it's much more likely you'll end up writing in to get it corrected. You don't have to cite the cowtool when you write in; when you point out that it's wrong, they'll go look at it and correct it.
Sep 26, 2022, 4:41 am
#525
Join Date: Dec 2019
Programs: Air Canada - Super Elite, Marriott Platinum
Posts: 609
SQD is always pro-rated based on distance.
SQD per flight = total itinerary SQD / flight's share of ticket distance.
If it were a dollar or two, it's possible it's just rounding and would get made up on later flights on the ticket, but with the size of this discrepancy, it's much more likely you'll end up writing in to get it corrected. You don't have to cite the cowtool when you write in; when you point out that it's wrong, they'll go look at it and correct it.
SQD per flight = total itinerary SQD / flight's share of ticket distance.
If it were a dollar or two, it's possible it's just rounding and would get made up on later flights on the ticket, but with the size of this discrepancy, it's much more likely you'll end up writing in to get it corrected. You don't have to cite the cowtool when you write in; when you point out that it's wrong, they'll go look at it and correct it.
Guess I’ll wait til the PNR is finished and then write it in. That’s just through the contact us section in the app, right? They aren’t huge differences, but I am looking at just squeaking by the $20k for to be SE for the first time, so don’t want to lose out because I was shorted a few hundred SQD.