AC now ranked "one of the worst performers" for OTP
May 3, 2019, 2:37 pm
#76
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,400
My math over the last 2-3 years is at least 5-7 days of time (that counts the times when the last flight of the day from YUL to YYC is delayed and I have to catch one the next morning). Totally depressing.
If anybody wonders why the average FF (me) has no respect whatsoever for AC, it is in no small part because they have none for me.
May 3, 2019, 3:29 pm
#77
Suspended
Join Date: Nov 2007
Location: YVR
Programs: Air Canada Super Elite 2+ Million Miles
Posts: 2,478
delete
Last edited by skybluesea; Dec 28, 2020 at 6:35 pm
May 3, 2019, 3:31 pm
#78
Join Date: Feb 2005
Posts: 7,156
I wonder if its just AC incompetence, they truly have no idea how to fix the problem with all the issues AC has.
When I was chatting with an A 320 pilots he said its simple the planes are so old and poorly maintained they are always delayed, and nobody cares so the long list of deferred maintenance is just deferred again.
When I was chatting with an A 320 pilots he said its simple the planes are so old and poorly maintained they are always delayed, and nobody cares so the long list of deferred maintenance is just deferred again.
May 3, 2019, 4:14 pm
#79
Join Date: Jun 2018
Location: YVR
Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*
Posts: 2,132
When it comes to OTP, AC does. NOT. Care. Our opinions are irrelevant to them, and the resident posters here who consistently hammer at AC for OTP go out of their way to avoid flying their aircraft anyway. ACmust make more money doing business this way. That’s the only logical answer.
May 4, 2019, 12:22 pm
#80
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
Which is worse: bad OTP or bad excuses for bad OTP?
May 4, 2019, 1:50 pm
#81
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,916
May 4, 2019, 4:16 pm
#82
Join Date: Apr 2011
Location: YYC
Programs: AC 50k 1MM, Marriott LT Titanium Elite
Posts: 3,400
May 5, 2019, 2:30 pm
#83
Join Date: Feb 2005
Posts: 7,156
Meaning, in all likelihood that AC did the math and figured re-routing the dozen passengers (probably including hotels, taxi, food etc) would cost lots more than paying out the few voucher claims that would come through for the late arrivals and other mid-connects.
When it comes to OTP, AC does. NOT. Care. Our opinions are irrelevant to them, and the resident posters here who consistently hammer at AC for OTP go out of their way to avoid flying their aircraft anyway. ACmust make more money doing business this way. That’s the only logical answer.
If there was another airline flying direct non-stop on that route, I would not have booked AC.
May 6, 2019, 3:38 pm
#84
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,305
Well, April stats are out.
Good news, AC is no longer worst in the world, and as weather has improved, so has AC - up to 68.88%
Bad news, still, by far, worst in North America
Good news, AC is no longer worst in the world, and as weather has improved, so has AC - up to 68.88%
Bad news, still, by far, worst in North America
May 6, 2019, 4:08 pm
#85
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
BTW, the unlabeled bubble next to WS is F9.
Oddly enough, AC's OTP is a somewhat more respectable 73.48% if you include all AC flights (numbers above are mainline only).
Oddly enough, AC's OTP is a somewhat more respectable 73.48% if you include all AC flights (numbers above are mainline only).
Last edited by Bohemian1; May 6, 2019 at 4:20 pm
May 6, 2019, 4:16 pm
#86
Join Date: Oct 2015
Location: YVR TLS
Programs: Air France Flying Blue, Altitude SE-100k, AAdvantage, United Mileage Plus, WS rewards, BonVoy Titan
Posts: 912
As mentioned OTP is not a show stopper for swaying pax from flying AC, especially not the FF who are willing to put up with many factors to keep status, me included..LOL!
May 6, 2019, 4:29 pm
#87
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
Posts: 23,305
Lack of options for OPM flyers, especially domestically, has been mentioned over and over, and AC knows it, and there is zero need to improve OTP.
May 6, 2019, 4:30 pm
#88
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,916
It would be interesting to see a proper statistical analysis, i.e. mean delay time and standard deviation so you could assess the necessary connection time to reduce the odds of a misconnect to something acceptable.
(For those unfamiliar, if you assume the delayed arrival times follow a normal distribution, the scheduled arrival time plus mean delay plus two standard deviations equates to a 97.5% probability you will arrive before that time.)
(For those unfamiliar, if you assume the delayed arrival times follow a normal distribution, the scheduled arrival time plus mean delay plus two standard deviations equates to a 97.5% probability you will arrive before that time.)
May 6, 2019, 4:39 pm
#89
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 6,232
It would be interesting to see a proper statistical analysis, i.e. mean delay time and standard deviation so you could assess the necessary connection time to reduce the odds of a misconnect to something acceptable.
(For those unfamiliar, if you assume the delayed arrival times follow a normal distribution, the scheduled arrival time plus mean delay plus two standard deviations equates to a 97.5% probability you will arrive before that time.)
(For those unfamiliar, if you assume the delayed arrival times follow a normal distribution, the scheduled arrival time plus mean delay plus two standard deviations equates to a 97.5% probability you will arrive before that time.)
It's sad that I even have to do this, but it does mitigate the risk in getting where I need to go.
Last edited by Bohemian1; May 6, 2019 at 4:40 pm Reason: missing word
May 6, 2019, 5:16 pm
#90
Original Member
Join Date: May 1998
Location: Vancouver, Canada
Posts: 6,222
It would be interesting to see a proper statistical analysis, i.e. mean delay time and standard deviation so you could assess the necessary connection time to reduce the odds of a misconnect to something acceptable.
(For those unfamiliar, if you assume the delayed arrival times follow a normal distribution, the scheduled arrival time plus mean delay plus two standard deviations equates to a 97.5% probability you will arrive before that time.)
(For those unfamiliar, if you assume the delayed arrival times follow a normal distribution, the scheduled arrival time plus mean delay plus two standard deviations equates to a 97.5% probability you will arrive before that time.)
You are looking for something more like a Poisson distribution.