AC now ranked "one of the worst performers" for OTP
#166
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 5,177
The piece referenced above also mentions something akin to 'peak OTP' for the industry.
I guess it's all downhill from here?
I guess it's all downhill from here?

#167
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, AC35k
Posts: 22,653
December is out for OAG. Air Canada had a much better December than in 2018 by over 6%! They did manage to get ranked #149/161 by OAG beating out such world-class airlines as Air India and Swoop.
Keep up the good work AC! Maybe January will be above >50% too!
Air Canada 55.9% 149
Before the regulars blame the weather - Westjet managed 76% in December.
Keep up the good work AC! Maybe January will be above >50% too!
Air Canada 55.9% 149
Before the regulars blame the weather - Westjet managed 76% in December.

#168
Join Date: Apr 2016
Location: YYZ
Programs: TK *G
Posts: 2,389
Last month 2/3 flights I had on AC were delayed. It could be 3/3 if I didn't do stand by to the first flight of the day. Also had 6 flights on other carriers, only one was delayed due to a combination of late inbound and de-icing.

#169
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 5,177
Prompted by a comment about AC's stock price going up and up, I did some half-assed Internet research and come up with this:

No, there's no real causation here other than rampant cost cutting.
Sources: OAG Punctuality Reports and Google Finance. Share price quoted is at year end close.

No, there's no real causation here other than rampant cost cutting.
Sources: OAG Punctuality Reports and Google Finance. Share price quoted is at year end close.

#170
Join Date: May 2003
Programs: UA Silver
Posts: 1,905
Unbelievably mediocre performance of Canada-based airlines... 0 in the top 10, 9 in the bottom 14.

#171
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
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Posts: 5,402

#172
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 34,881

#173
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,777
Prompted by a comment about AC's stock price going up and up, I did some half-assed Internet research and come up with this:

No, there's no real causation here other than rampant cost cutting.
Sources: OAG Punctuality Reports and Google Finance. Share price quoted is at year end close.

No, there's no real causation here other than rampant cost cutting.
Sources: OAG Punctuality Reports and Google Finance. Share price quoted is at year end close.

#174
Join Date: Apr 2015
Location: YVR
Programs: UA Premier Platinum
Posts: 3,703
We've beaten this to death, most recently in the thread on Calin's stock exercise, but yes, this is exactly the case.
Better OTP would start with turn times that are not impossible and staffing the gate and ground staff (and grooming, if it even happens) at higher levels so that planes could be turned more quickly. That would require buying more planes to maintain the current route network (or cutting it back) and increasing headcount - but that isn't what AC management cares about. They place the financial performance of the airline way way above operational performance, and their consistently horrible OTP is the result of their balance in priorities.
You fly AC, you live with those choices.
Better OTP would start with turn times that are not impossible and staffing the gate and ground staff (and grooming, if it even happens) at higher levels so that planes could be turned more quickly. That would require buying more planes to maintain the current route network (or cutting it back) and increasing headcount - but that isn't what AC management cares about. They place the financial performance of the airline way way above operational performance, and their consistently horrible OTP is the result of their balance in priorities.
You fly AC, you live with those choices.


#175
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson
Posts: 34,881
An AC gate agent claimed to me, while debating why she didn't want to rebook my connection, that she usually boards a 789 in "less than 20 minutes". Disregarding that she was definitely lying to avoid having to do 3 minutes of work and rebook me, has anyone ever seen an AC 789 leave the gate in <20 minutes from the start of boarding? 

But you knew that already.


#176
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Join Date: Jan 2002
Location: Canada
Programs: UA*1K, BA Silver, AC35k
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At least they werent when flightstats used to publish a chart and when AC was scoring <50% last winter.
In fact RV/QK would have brought mainline up

#177
Join Date: Sep 2011
Programs: AC SE*100K
Posts: 1,444
An AC gate agent claimed to me, while debating why she didn't want to rebook my connection, that she usually boards a 789 in "less than 20 minutes". Disregarding that she was definitely lying to avoid having to do 3 minutes of work and rebook me, has anyone ever seen an AC 789 leave the gate in <20 minutes from the start of boarding? 

They either need to improve automation or hire more staff or both before they get to the level of most major Asian carriers which can board a 777 in 20 minutes.
But as long as management doesn't care nothing will change.

#178
Join Date: Aug 2013
Location: YVR - MILLS Waypoint (It's the third house on the left)
Programs: AC*SE100K, wood level status in various other programs
Posts: 5,177
The slow boarding times must be due to the weather. Colder weather, pax move slower.
They blame the weather for everything else, so why not this?
They blame the weather for everything else, so why not this?

#179
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 22,936
Haha. Air Canada can't even board a full E190 in 20 minutes.
They either need to improve automation or hire more staff or both before they get to the level of most major Asian carriers which can board a 777 in 20 minutes.
But as long as management doesn't care nothing will change.
They either need to improve automation or hire more staff or both before they get to the level of most major Asian carriers which can board a 777 in 20 minutes.
But as long as management doesn't care nothing will change.

#180
Join Date: Nov 2018
Location: Edmonton/Calgary/Vancouver
Programs: AC SE100K 1MM, Bonvoy Platinum Elite, IHG Platinum Elite, Hilton Gold, Accor Silver
Posts: 1,206
Another day, another delay. I think I am batting less than 20% OTP since the fall. Western Canada flights having been running late all day, assuming due to the weather. Why don't they increase the winter block times to account for the deicing line-ups in basically every city come winter. It's really tiresome.
