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New VIP lounge YYZ int'l: Air Canada Signature Suite

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Old Dec 2, 2017, 8:59 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: canadiancow
As per AC Signature Suite page - July 2, 2021

* Air Canada Signature Class customers travelling on an Air Canada-operated flight (to Europe, Asia and South America) originally booked and ticketed in the following booking classes will be eligible for access to the Air Canada Signature Suite: J, C, D, Z, P. Only Aeroplan flight rewards booked as a Business Class Flexible Reward or a First Class Flexible Reward in J, C, D, Z, P, I booking classes are eligible for access. All bookings in R class (including, but not limited to, eUpgrades, Last-Minute Upgrades, and AC Bid Upgrades), Aeroplan flight rewards booked as a Business Class Lowest Reward or a First Class Lowest Reward, Star Alliance Upgrade Awards, Business Class flight rewards booked and ticketed by partner airlines, and I (including Star Alliance Upgrade Awards), as well as bookings made during irregular operations where the customer was not originally booked and confirmed in one of the eligible booking classes, will be excluded. Eligible customers may not invite guests. Access to the Air Canada Signature Suite is not available to customers travelling on promotional tickets or employees.

https://www.aircanada.com/ca/en/aco/home/fly/premium-services/signature-suite.html

canadiancow's photos: https://photos.app.goo.gl/0nui9iIVxRH5nczi1

Video of Signature Suite along with menus and food shots. https://youtu.be/QDdKM735n3k
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New VIP lounge YYZ int'l: Air Canada Signature Suite

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Old Mar 10, 2020, 4:26 pm
  #1786  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,900
Originally Posted by Adam Smith
When people try to board when they're not supposed to, GAs are thinking about whether they want to risk an argument with an obnoxious person and hold up everyone else who's trying to get on the plane. Many cave to the time crunch and simply let the person board, sometimes with an admonishment not to, others as though there was nothing wrong. I've seen this happen on numerous airlines.

That time crunch, with 100+ people impatiently waiting to board, doesn't exist at the SSL.

Is what you're saying possible, in theory? Yes. Is it common? Highly unlikely.
It would bother me and I would definitely complain if I witness an exception being made.
lsquare is offline  
Old Mar 10, 2020, 5:46 pm
  #1787  
 
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
Originally Posted by yyztozag
It is definitely not common as I have seen people turned away from the MLL (even DOM and transborder). The SS is obviously much harder to "sneak" into. But it is possible in theory, just very limited in practice.
what is this "theory" you speak of? I am interested. I have been to the SSL a couple of times and have never ever heard of anyone (short of being a lucky person that gets rebooked into revenue J on IRROPS) sneaking or gaming their way in.
yyz_atc_qq is offline  
Old Mar 10, 2020, 5:57 pm
  #1788  
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
I've seen several scam instances.

And I've been asked "did you buy your ticket ONLINE?" when I flew the United R fare, which was an odd question, but contextually showed me that they definitely check sometimes
canadiancow is offline  
Old Mar 11, 2020, 12:05 am
  #1789  
 
Join Date: Jan 2008
Posts: 3,946
Couple menu pictures I took last week. Sticky toffee desert was amazing!


mileageking is offline  
Old Jul 29, 2020, 1:55 am
  #1790  
 
Join Date: Jul 2010
Location: NYC
Programs: CO Platinum/1K, SPG Platinum/Ambassador
Posts: 1,705
Planning a trip that’s HK-US in Air Canada C in April 2021. Let me know if I’ve gotten anything wrong from what I’ve gleaned

HK-YVR-YYZ-US: No SS, no car in either airport
US-YYZ-YVR-HK: Car and SS only in YVR
US-YYZ (overnight) YYZ-HK: Access only in AM to SS

Does anyone have the time the dining room opens at both YYZ and YVR?

Finally, if you’d have to guess (and I know no one has a crystal ball)...will SS reopen by April or should I try to push to June?
dparkinson is offline  
Old Jul 29, 2020, 4:01 am
  #1791  
 
Join Date: Jan 2018
Location: MUC
Programs: LH HON | UA 1K
Posts: 181
I have a flight in December and hope the SS opens in the next few months. April 21 should be fine.
Alisamix is offline  
Old Jul 29, 2020, 7:17 am
  #1792  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,774
Originally Posted by dparkinson
Let me know if I’ve gotten anything wrong from what I’ve gleaned

HK-YVR-YYZ-US: No SS, no car in either airport
US-YYZ-YVR-HK: Car and SS only in YVR
US-YYZ (overnight) YYZ-HK: Access only in AM to SS
There's no BMW service at YVR, only YYZ. The walk at YVR is much shorter.

Finally, if you’d have to guess (and I know no one has a crystal ball)...will SS reopen by April or should I try to push to June?
My guess is that if we have enough of a coronavirus problem that the lounge is closed in April, there's a good chance it will still be closed in June. But making that kind of prediction is a mug's game.
canadiancow likes this.
Adam Smith is offline  
Old Jul 29, 2020, 9:26 am
  #1793  
Original Poster
 
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH FTL, Hyatt Globalist, Accor Plat
Posts: 4,768
Speaking to the above on access guidelines - I was rebooked from AC paid J to TK paid J on an AC-stock ticket by LH (who re-issued the ticket on their stock) in February. At concierge in YUL they assured us we could access SS. At SS in YYZ they didn't get the email from YUL (shrug) but when I explained they let us in. So we had a nice time at SS and then flew SS. Best of both worlds, if I may say so myself...
jlisi984 is offline  
Old Sep 15, 2020, 4:45 pm
  #1794  
 
Join Date: Feb 2015
Programs: AC 35
Posts: 14
Anyone happen to know if the Air Canada Signature Lounge in open at YYZ?

Hello all

Looking to make a one day mileage run from YYZ-HND business class and was wondering if the AC Signature lounge is open at YYZ these days?

Thank you in advance if you have any knowledge on this.
jsacco is offline  
Old Sep 15, 2020, 4:48 pm
  #1795  
 
Join Date: Mar 2001
Location: Toronto, ON
Programs: AC 75K
Posts: 6,363
No, only the domestic lounge is open - which is available for international pax.
Adam Smith and jsacco like this.
ChrisA330 is offline  
Old Sep 15, 2020, 5:01 pm
  #1796  
 
Join Date: Feb 2015
Programs: AC 35
Posts: 14
Thank you. Much appreciated for the quick reply.
jsacco is offline  
Old Feb 9, 2021, 8:40 am
  #1797  
FlyerTalk Evangelist
 
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
If I am flying on a paid J AC-ticketed AC flight number codeshare flight (e.g. LH metal) would I have access to the Signature Suite... assuming the lounge ever re-opens.
The Lev is offline  
Old Feb 9, 2021, 8:46 am
  #1798  
 
Join Date: Jan 2008
Posts: 3,946
Originally Posted by The Lev
If I am flying on a paid J AC-ticketed AC flight number codeshare flight (e.g. LH metal) would I have access to the Signature Suite... assuming the lounge ever re-opens.
Needs to be on AC metal.
yyztozag likes this.
mileageking is offline  
Old Jun 11, 2021, 6:50 am
  #1799  
 
Join Date: Jan 2007
Location: YKZ
Programs: AC MM SE, Marriott Titanium - Lifetime Plat 2nd Class, National Executive, Avis PP
Posts: 681
I have the opposite scenario, in December I have a paid J LH ticket from YYZ-MUC on AC metal. Will that qualify ?

Thanks

CC
Captain Canuck is offline  
Old Jun 11, 2021, 6:55 am
  #1800  
FlyerTalk Evangelist
 
Join Date: Mar 2005
Location: YYZ
Programs: AC*SE 2MM
Posts: 16,655
Originally Posted by Captain Canuck
I have the opposite scenario, in December I have a paid J LH ticket from YYZ-MUC on AC metal. Will that qualify ?

Thanks

CC
Yes... in the unlikely event that the lounge has reopened by then.
The Lev is offline  


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