Latitude fare flight pass upgrades to business class
Jul 5, 2019, 9:54 am
#76
Join Date: Dec 2014
Location: YVR
Programs: AC SE100K, Marriott Titanium & LTP, NEXUS
Posts: 613
Jul 5, 2019, 6:19 pm
#77
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
I've never had an issue doing it right after midnight (departure time zone), even 60 hours out.
Jul 5, 2019, 6:28 pm
#78
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
What @canadiancow said...
Which FP were you trying to do this for? And no, it's not "documented". It just is - it's been like that for at least 14 years.
Jul 5, 2019, 8:19 pm
#79
Join Date: Jul 2009
Location: YYC
Programs: AC SE100K MM
Posts: 903
Upgrades
- Complimentary Flight Pass upgrades are based on Business Class availability and can only be requested and confirmed online between 2 days and 1 hour prior to the original flight departure time and cannot be processed at the airport or through Air Canada Reservations.
Jul 5, 2019, 8:27 pm
#80
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
In the T & C on the flight pass page (when you go to buy a Lat flight pass) it states:
Upgrades
Upgrades
- Complimentary Flight Pass upgrades are based on Business Class availability and can only be requested and confirmed online between 2 days and 1 hour prior to the original flight departure time and cannot be processed at the airport or through Air Canada Reservations.
Jul 6, 2019, 7:15 am
#81
Join Date: Jul 2010
Location: YEG
Programs: UA 1K, AC SE, WJ Gold
Posts: 352
Upgrade was obvious on how to apply the upgrade once available - thanks for the help folks!
However, I got this error. I have a call in queue with AC now to see if they can force through the upgrade as J is available.
However, I got this error. I have a call in queue with AC now to see if they can force through the upgrade as J is available.
Jul 6, 2019, 11:11 am
#82
Join Date: Dec 2014
Location: YVR
Programs: AC SE100K, Marriott Titanium & LTP, NEXUS
Posts: 613
@JordanYVR
What @canadiancow said...
Which FP were you trying to do this for? And no, it's not "documented". It just is - it's been like that for at least 14 years.
What @canadiancow said...
Which FP were you trying to do this for? And no, it's not "documented". It just is - it's been like that for at least 14 years.
Jul 21, 2019, 7:52 am
#83
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,252
i think i'm 1 for 10 on upgrade success using the app and maybe 2/10 when i use the browser (normally i click and the popup says error or it just vanishes). i always use the call center (sometimes thru the existing reservation option, sometimes thru the flight pass inquiries option), i don't even bring up that dumb app, and they always do it no problem.
Aug 15, 2019, 6:29 pm
#84
Join Date: Oct 2008
Location: YYC, LAX/SMO
Programs: AC S100K, HH Silver
Posts: 91
I tried doing this today for my FP booking this afternoon and got an error on the Android app (something about a confirmed eUpgrade), so I just called in. Is this a known issue? Can I get around this on the Flight Pass section of the website instead?
Dec 27, 2019, 6:35 am
#86
Join Date: May 2018
Location: Toronto, Ontario, Canada
Posts: 188
For this upgrade method for Lat FP comp. upgrades, is there an option to cancel the original eupgrade on Air Canada’s eupgrade website and requesting the comp upgrade T-48 on the FP site? Or do we still need to call in to cancel the eupgrade first? Not sure if the site has changed any.
Dec 27, 2019, 6:53 am
#87
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
Hi there,
For this upgrade method for Lat FP comp. upgrades, is there an option to cancel the original eupgrade on Air Canada’s eupgrade website and requesting the comp upgrade T-48 on the FP site? Or do we still need to call in to cancel the eupgrade first? Not sure if the site has changed any.
For this upgrade method for Lat FP comp. upgrades, is there an option to cancel the original eupgrade on Air Canada’s eupgrade website and requesting the comp upgrade T-48 on the FP site? Or do we still need to call in to cancel the eupgrade first? Not sure if the site has changed any.
Dec 27, 2019, 7:01 am
#88
Join Date: May 2018
Location: Toronto, Ontario, Canada
Posts: 188
“
- For Flight Pass bookings which include confirmed Star Alliance Upgrade Awards or eUpgraded flight(s), the traveller/sponsor's eUpgrade account will be decremented should the traveller wish to use their complimentary Flight Pass upgrade within 48 hours prior to departure. To re-credit your eUpgrade account, the upgraded booking must be cancelled and rebooked under a new booking reference in the original Latitude booking class. If the original flight(s) is no longer available, an alternate flight must be selected.”
Dec 27, 2019, 7:06 am
#89
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
I think the spirit of that term is that if the flight is J0 Y0, you can't just swap the eUp to a comp up and get your credits back. There needs to be space for sale in Y to downgrade (or rebook), and there needs to space for sale in J to do the upgrade again.
I generally only do the downgrade/upgrade route when I'm booked in a promotion window (like bonus Aeroplan miles for bookings between dates X and Y). Otherwise, if space is available on the flight, it is much faster and easier to cancel it online yourself and make a new booking.
I generally only do the downgrade/upgrade route when I'm booked in a promotion window (like bonus Aeroplan miles for bookings between dates X and Y). Otherwise, if space is available on the flight, it is much faster and easier to cancel it online yourself and make a new booking.
Dec 27, 2019, 7:20 am
#90
Join Date: May 2018
Location: Toronto, Ontario, Canada
Posts: 188
I think the spirit of that term is that if the flight is J0 Y0, you can't just swap the eUp to a comp up and get your credits back. There needs to be space for sale in Y to downgrade (or rebook), and there needs to space for sale in J to do the upgrade again.
I generally only do the downgrade/upgrade route when I'm booked in a promotion window (like bonus Aeroplan miles for bookings between dates X and Y). Otherwise, if space is available on the flight, it is much faster and easier to cancel it online yourself and make a new booking.
I generally only do the downgrade/upgrade route when I'm booked in a promotion window (like bonus Aeroplan miles for bookings between dates X and Y). Otherwise, if space is available on the flight, it is much faster and easier to cancel it online yourself and make a new booking.
Thanks so much for your thoughts!