Originally Posted by
jmcintosh
Upgrade was obvious on how to apply the upgrade once available - thanks for the help folks!
However, I got this error. I have a call in queue with AC now to see if they can force through the upgrade as J is available.
Originally Posted by
JordanYVR
It was the Southwestern Latitude. I booked a flight on a Wednesday afternoon for Friday evening. There was ample J space but the upgrade feature was not available. Maybe I need to try it again.
i think i'm 1 for 10 on upgrade success using the app and maybe 2/10 when i use the browser (normally i click and the popup says error or it just vanishes). i always use the call center (sometimes thru the existing reservation option, sometimes thru the flight pass inquiries option), i don't even bring up that dumb app, and they always do it no problem.