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The newly redesigned Air Canada Mobile App (July 2016)

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The newly redesigned Air Canada Mobile App (July 2016)

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Old Dec 5, 2016, 7:52 pm
  #106  
 
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
Originally Posted by Bonaventure
I know at least that AA does. It's an extraordinarily silly oversight to not load your customers purchases into the app they use to directly manage said purchase.

Absolutely impossible to argue with that! Hopefully an upcoming refresh of the iOS app brings its functionality in line with the Android version.
ffsim is offline  
Old Dec 5, 2016, 9:03 pm
  #107  
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Originally Posted by Bonaventure
I know at least that AA does.....
Yes. And I found the AA app rather intuitive in terms of how the trips and flights appear, along with buttons within each flight display allowing you to request an upgrade, get airport info for your destination and other features.

I find DL's to be the best I've experienced overall.

Originally Posted by Bonaventure
....It's an extraordinarily silly oversight to not load your customers purchases into the app they use to directly manage said purchase.
Absolutely.

I often wonder if AC couldn't be bothered or just don't have the capability, the logic of which escapes me completely.
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Old Feb 20, 2017, 12:16 pm
  #108  
 
Join Date: Feb 2013
Location: YVR
Programs: AC*A
Posts: 482
V4.0 (like the beta, but with a Shanghai background) was just released for me on iOS10... still won't let me select seats for any of my booked flights :/
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Old Feb 20, 2017, 1:46 pm
  #109  
 
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
Originally Posted by Orcair
V4.0 (like the beta, but with a Shanghai background) was just released for me on iOS10... still won't let me select seats for any of my booked flights :/
Same here - "Seat selection not available for this flight"
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Old Feb 20, 2017, 2:57 pm
  #110  
 
Join Date: Aug 2012
Programs: AC E35K, NEXUS
Posts: 4,368
Same here. Can't even display seat that was already selected.
flyquiet is offline  
Old Feb 20, 2017, 4:02 pm
  #111  
 
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
Before updating the app, seat selection was working for me. Just updated to new version and now getting the seat selection not available as well. Hopefully this will be fixed soon. Really nothing too special about the new version IMO.
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Old Feb 20, 2017, 4:14 pm
  #112  
 
Join Date: Aug 2009
Location: "The Rock"
Programs: Horrorplan/Priceline Junkie
Posts: 258
It's certainly an improvement. Bear in mind, a semi-moist sponge with a broken antennae sticking awkwardly out of the top was essentially where we were coming from.
Oscar Goldman is offline  
Old Feb 20, 2017, 4:15 pm
  #113  
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Posts: 44,353
Damn, I want to get rid of the FA in the Android app
canadiancow is offline  
Old Feb 20, 2017, 4:17 pm
  #114  
 
Join Date: Nov 2014
Location: YYG
Programs: Aeroplan 50K, Club Accor Gold
Posts: 441
Originally Posted by Oscar Goldman
It's certainly an improvement. Bear in mind, a semi-moist sponge with a broken antennae sticking awkwardly out of the top was essentially where we were coming from.
[wipes coffee off his laptop screen and keyboard]
islandcub1 is offline  
Old Feb 20, 2017, 7:56 pm
  #115  
 
Join Date: Jan 2007
Location: YYZ
Programs: CX GO, AC Aeroplan 25K, AMEX PLAT, Hilton Diamond, Marriott Titanium, IHG Spire Amb
Posts: 464
Seems like a decent improvement over the last version, but is it just me or is anyone experiencing very slow response from the app (takes anywhere from 5seconds to 20seconds to load a flight or to go into the my flights page)? The old app used to be instantaneous.
etkuo is offline  
Old Feb 20, 2017, 8:08 pm
  #116  
 
Join Date: Feb 2013
Location: YVR
Programs: AC*A
Posts: 482
I sent an email about the seat selection to their iPhone email address. The auto response said to pick seats via the website, but I hope they plan on addressing this major flaw.
Orcair is offline  
Old Feb 20, 2017, 8:49 pm
  #117  
 
Join Date: Dec 2008
Location: NYC, YYZ
Programs: AC SE100K, SPG Gold, UA MP
Posts: 1,002
My iPhone app (black logo now) shows my seat assignments. I haven't tried changing my seats.

Overall I think it's a good improvement to be able to enter the PAX info, add other PAX, etc. Would've been great to include the eUpgrade features
gtpdiddy is offline  
Old Feb 20, 2017, 11:36 pm
  #118  
 
Join Date: Jan 2013
Location: YYC
Programs: AC-E50K, *G, WS-Gold, Nexus, HH-Diamond, Marriott-Gold, Hertz-PC
Posts: 182
1) iOS 4.0 App no longer displays aircraft type in booked Flights/Itineraries

2) No support of panoramic view on iPad App (how hard is this really to do?). Previous version didn't either, but this is supposedly an "upgrade"....

3) Flights/Itineraries no longer displays flight duration (some of us don't like to do math)

4) All problems mentioned by others regarding lack of seat selection, etc.

But they made sure the plugs for Gogo wifi, preferred seating, and MLL all work perfectly
TravellingGypsy is offline  
Old Feb 21, 2017, 5:43 am
  #119  
 
Join Date: Nov 2013
Location: YOW
Programs: AC SE, Marriott Platinum
Posts: 395
I just don't understand why they can't just look at what Delta and United do and just copy it. I don't mean this to be an AC IT rant but I just don't get it. I guess we should be grateful it isn't as big a disaster as the WestJet app.
martyYOW is offline  
Old Feb 21, 2017, 6:39 am
  #120  
 
Join Date: Dec 2010
Location: YYZ
Programs: AC 50K, Marriott Lifetime Platinum
Posts: 1,551
The new update is TERRIBLE! Whomever approved this garbage should be fired immediately. Unfortunately they will probably get promoted and continue to produce more garbage.

Even after loading my flights, as soon as you launch the app again you must wait, and wait, and wait for your flights to load again. Are they not copied to a local database on my device?

I don't care about pretty images that take up the entire screen, I want an app that works. As mentioned upthread, the seat selection not working is already a major fail.

This app is more of a flashy brochure for Air Canada then anything that is actually useful. I really hope the Rouge Player still works for my next torture session with Rouge ......
172pilot is offline  


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