The newly redesigned Air Canada Mobile App (July 2016)
Oct 2, 2019, 5:57 pm
#256
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
In todays' episode of "AC's App is Garbage"
There were 5 trips listed under "My Flights".
3 have disappeared.
If I try to add them back, I can retrieve the booking, but when I click the red banner "Add to booked flights", this is what I see for well over 5 minutes
This only popped up once for one PNR.
Tried to add back the other bookings and it just goes nowhere.
There were 5 trips listed under "My Flights".
3 have disappeared.
If I try to add them back, I can retrieve the booking, but when I click the red banner "Add to booked flights", this is what I see for well over 5 minutes
This only popped up once for one PNR.
Tried to add back the other bookings and it just goes nowhere.
Oct 2, 2019, 7:03 pm
#259
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
Oct 2, 2019, 7:29 pm
#260
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,778
Oct 2, 2019, 7:36 pm
#261
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Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
Oct 2, 2019, 7:51 pm
#262
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
I am quite sure that those of us who no longer have a functional AC app are very happy for those of you who do.
Most people do not have the technical expertise to know why AC's iOS app doesn't work, or why other IT issues happen with AC's website, Aeroplan's site or FPs etc. AC decided to get rid of Mobile+ which is fine. The whole concept was bad IMO.
But what AC failed to do was make the process work for everyone on both OS platforms. Many people had problems updating their passwords and others updated but could not log in to their accounts. Four different threads on this forum are filled with examples.
If I was in a position to help someone else less capable or knowledgeable than me on these things, I would.
If my AC app worked, I would not be so... about someone else's not working.
Most people do not have the technical expertise to know why AC's iOS app doesn't work, or why other IT issues happen with AC's website, Aeroplan's site or FPs etc. AC decided to get rid of Mobile+ which is fine. The whole concept was bad IMO.
But what AC failed to do was make the process work for everyone on both OS platforms. Many people had problems updating their passwords and others updated but could not log in to their accounts. Four different threads on this forum are filled with examples.
If I was in a position to help someone else less capable or knowledgeable than me on these things, I would.
If my AC app worked, I would not be so... about someone else's not working.
Oct 10, 2019, 3:46 pm
#263
Join Date: Oct 2007
Location: Calgary, Alberta, Canada
Programs: Aeroplan 75K, Bonvoy Titanium
Posts: 1,374
New beta AC app
Just got this in my inbox.
Just installed on my iPhone. I like the new flight booking screens. Flight status seems really bare. I can't find a way to log in to my AC/Aeroplan account.
Dear King Huang,
As an Altitude® member, you’re exclusively invited to be among the first to try out the new Air Canada App that has been redesigned with you in mind.
The new app has an intuitive design that offers a smooth experience from booking to arrival.
We’re excited for you to test the new design and encourage you to share your thoughts with us within the app. This valuable feedback will be used to plan the roll‑out of new features.
A limited number of downloads are available in the beta program, so be sure to download the new app today. It’s available for both Apple iOS and Android mobile devices.
Learn more about the beta program and download the app now.
Learn more
As an Altitude® member, you’re exclusively invited to be among the first to try out the new Air Canada App that has been redesigned with you in mind.
The new app has an intuitive design that offers a smooth experience from booking to arrival.
We’re excited for you to test the new design and encourage you to share your thoughts with us within the app. This valuable feedback will be used to plan the roll‑out of new features.
A limited number of downloads are available in the beta program, so be sure to download the new app today. It’s available for both Apple iOS and Android mobile devices.
Learn more about the beta program and download the app now.
Learn more
Last edited by King Chung Huang; Oct 10, 2019 at 3:52 pm Reason: Quick review
Oct 10, 2019, 3:53 pm
#264
Join Date: Mar 2019
Location: YWG
Programs: E35K
Posts: 14
I tried to download it after receiving the same invite and Google Play gives me an error saying "App not available - A testing version of this app hasn't been published yet or isn't available for this account."
Anyone else running into this issue on Android?
Anyone else running into this issue on Android?
Oct 10, 2019, 3:56 pm
#265
Join Date: Sep 2006
Location: YOW
Programs: AC*SEMM, *G, Hilton Diamond, Marriott Gold
Posts: 898
Getting the same error...
Oct 10, 2019, 3:58 pm
#266
Join Date: Nov 2016
Posts: 282
Oct 10, 2019, 3:58 pm
#267
Join Date: Oct 2008
Location: YYC, LAX/SMO
Programs: AC S100K, HH Silver
Posts: 91
I got that issue also. I suspect that they got slightly ahead of themselves with the email and the the Android release hasn't propagated through the process fully yet.
Oct 10, 2019, 4:14 pm
#270
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
I'm a little surprised they'd launch something, even as a beta, right before a long weekend.
Though I guess it would be hard to be worse. I've been waiting for this update for quite a while.
Though I guess it would be hard to be worse. I've been waiting for this update for quite a while.